Thank you so much to the manager, senior carer and all the staff at Bilney Hall for making Dad's 90t
Jon L (Son of Resident)
Their care for Mum and for me is exceptional and I cannot commend them highly enough. Thank you.
Sarah S (Daughter of Resident)
The staff are so lovely and today I was overjoyed to be able to visit her
Jeanie W (Daughter of Resident)
These prices are only a guideline, please contact Bilney Hall Care Home to find out the exact price for your requirements.
Bilney Hall Care Home has a Review Score of 9.8 (9.828) out of 10, based on 28 reviews in the last 2 years.
Over all time Bilney Hall Care Home has 94 reviews.
Thank you for such a lovely review. I will pass this onto the care team looking after her.
Thank you for this lovely review. I will pass your comments on to the staff.
Thank you for your lovely review. I will pass this onto the staff who look after her.
Thank you for your lovely review. I will pass this onto the staff who look after your friend.
Thank you for this lovely review. I will pass the comments on to the staff who care for him. It is a pleasure to look after him. Nikki
Thank you for your lovely comments. It is a pleasure to look after your mum. I will pass these comments on to the team that cares for her.
Thank you for this lovely review. It was lovely for the staff to see him looking so happy. I'm glad you all enjoyed it.
Thank you, Ruth, it has been lovely to see your mum settle so quickly and make a friend. It has also been lovely to welcome you into the home to visit. I will pass your comments onto the staff.
Nikki.
Thank you, Lucy, we were thrilled last week to be able to let you into the home to visit mum. I will pass your praise onto the staff who look after mum.
Thank you, Sarah, for your lovely review. I will pass this on to the staff team. We love looking after your mum and helping you keep in contact with her. I hope we will soon be able to facilitate pod visits again. Can I pass on the staff's delight at your regular grateful emails? It makes them all smile.
Thank you for your lovely comments; I will pass them on to the staff team.
Thank you for your lovely comments; I will pass them onto the staff team.
Thank you for your review. I will pass this on to the staff. We look forward to seeing you visit your nan again soon.
Thank you for your review. I will pass this on to the staff. We were so please we were able to support the family to see her, this week particularly the beautiful smile it brought to her face.
Thank you for your positive comments, I will pass these onto the team who cared for her.
Thank you for your lovely review. I will pass it on to the staff who care for him.
Thank you for this lovely review. I will pass this on to the staff involved in your mum's care.
Thank you for your review. It was a pleasure to look after your mum in the last few weeks of her life. I will pass your comments on to the staff team who looked after her.
Thankyou for your lovely review, I will pass this on to the team
Thankyou for this lovely review. I am glad mum has settled in so well. I will pass on to the staff your appreciation of their care.
The Review Score of 9.8 (9.828) out of 10 for Bilney Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We provide permanent and respite accommodation for individuals with residential, respite, palliative, and residential dementia care needs. Our services include complete en-suite and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.
“The quality of care is high and the staff know the residents well. The main senior team have been long-serving and is passionate about the home and its residents.”
Her interests outside of work are Pilates and cycling. Her husband cooking a Jamie Oliver 15 minute meal on a Saturday (usually takes 2 hours), and a weekend drive in a classic Alfa Romeo.
The thing Nikki most enjoys about working at Bilney Hall is working with such a great team.
“I decided to work at Bilney Hall as I had worked in domiciliary care, I wanted a fixed place of work where I could care for people and have a positive impact. My favourite part of my day is Making a resident's day and being told you’re appreciated and loved, especially in these times where we are the only people our residents see on a regular basis.”
“I decided to work at Bilney Hall as it had a friendly atmosphere. My favourite part of my day is the end of shift knowing we have achieved the targets set.”
I enjoy working alongside a great team to provide person-centred care. I take the time to understand each resident as they are now and love learning about their life history. I hold an NVQ Level 3 in Health and Social Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bilney Hall Care Home to verify any information. View our terms and conditions. Bilney Hall Care Home has an Enhanced Service - more info.