
My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

My mum was very well cared for at Downham Grange. All the staff were brilliantSue G(Daughter of Resident/Service User)

From the reception to the nursing staff, all are extremely friendly and efficient.Kenneth W(Husband of Resident/Service User)

thoughtfulness was very clear, and the management are excellent and welcomingV S(Wife of Resident/Service User)

Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind.
The home offers extra wide corridors, six spacious and comfortable lounge/dining rooms and family-sized group living areas.
The en-suite bedrooms at the home contribute to its commitment to improving and maintaining high levels of residential, dementia and nursing care provided for Downham Grange residents.
Care Provided by Downham Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Downham Grange Nursing Home for full pricing details and T&Cs.
Contact Downham Grange Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Kelly Bermingham (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 54+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Downham Grange Nursing Home Reviews (88)
Downham Grange Nursing Home has a Review Score of 9.5 (9.537) out of 10, based on 28 reviews in the last 2 years.
Over all time Downham Grange Nursing Home has 88 reviews.
Thee only problem I have got with the care home has no air conditioning, I go in to see my wife every day I do not think the carers should have to work in these conditions
Thank you for taking the time to leave such a positive review of Downham Grange. We are delighted to hear that you find our home clean and tidy, and that you have been pleased with the care and support provided by our nurses and care team. Your kind comments mean a great deal to us, and we will be...
The home has become much more welcoming and homely than it was, mainly because of the wonderful staff, in particular the activities team. One lady in this dedicated team, who has been a great help to my mother over the past two years goes above and beyond to do all she can for the residents to make their lives more fulfilled. Hardworking and very conscientious. She is a great asset to the home. All the staff are a pleasure to know.
Thank you so much for your kind and thoughtful review. We are delighted to hear that you feel the home has become more welcoming and homely, and that our staff-particularly the activities team-have made such a positive difference to your mother's experience. Your comments about the dedication,...
I wanted to sincerely thank all the staff who have cared for our mum at The Grange whilst on respite over the last 3 months . The staff have been such kind , compassionate, caring and genuinely lovely people . Mum has loved and enjoyed the company of so many individual staff members. As a family we have been so pleased with the care provided to mum . The individual staff members who we have met over the weeks have been such wonderful people . Many of the staff have gone far over and above what we ever hoped with the very person centred care and support they have provided to mum and us as her family . The positivity and kindness has been second to none . The staff work exceptionally hard and always treat mum with such respect supporting her as an individual . We have also been very impressed with the activities and social opportunities arranged for residents . The kitchen staff and domestic staff in particular have also been exceptional .
It means a great deal to our whole team to hear how welcomed, supported and valued...
I have been very happy with the standard of care my husband has received at the Grange. The staff could not be more caring. He is always saying how kind the staff are. He always looks lovely and clean and well cared for when I visit. He loves to join in the activities with the other residents.
Our team works incredibly hard to provide compassionate, person-centred care, and knowing that this has made a difference means a great...
My overall experience of the care home is very good and I would certainly recommend to anyone who needs their loved one's needing full time care.
I find all the staff very helpful kind and caring who treat mum with dignity.
The rooms are very spacious and kept clean and tidy by the cleaning staff.
Kitchen staff prepare lovely meals for the residents day after day to a very high standard.
Nurses and carers are very kind and helpful who treat mum with dignity and care.
The activity team provides excellent activities for the residents to participate in if they wish too .
All staff should feel very proud of themselves such a great team of people.
Kind regards,
Kelly
also the support we have received as a family over this time especially over the last few months a big thank you to the manager for her continued support and as a family we agree that this is the best place for our mum
Thank you so much for your heartfelt review. We are glad as a team that we can provide meaningful and holistic care to all our residents. We pride ourselves in ensuring that the love is share among our residents and relatives as we are a BIG FAMILY.
Very clean, helpful staff, very well managed.
Thank you recognizing the key things that we strive towards as a home, clean environment, helpful staff and a good leadership.
My Aunt is happy, clean & well cared for.
Thank you for acknowledging us as a home that believes and strive for the best for our residents. OUR HAPPINESSS IS WHEN OUR RESIDENTS ARE HAPPY AND WELL CARED FOR.
All staff very friendly and helped me whenever I needed it. Their care helped me to recover from a very difficult time in my life. I enjoyed some of the activities, especially the gardening.
Dear A, glad you enjoyed your stay with us, we miss you so much. Hopefully you will come for a visit.
As a resident of the Grange I have found it to be a pleasant and comfortable place to be, as every person I have had the pleasure to meet has been very kind and caring.
Thank you for your review. We strive to provide as much personalized care to all residents in a professional, friendly and caring manner. We will certainly look at how we can improve the scores so we get a full 5 stars across all areas from you in future
Over the years I have put a number of family in residential homes. I have to say Brilliant the place is nicely maintained inside & out, and I have engaged with a number of the colleagues who are always happy to help and constantly smile and nothing is too much. I have worked in service industry most of my adult life and I would have been proud to have engaging people working for me that would have been a delight.
I feel slightly sorry for them as my mother is being a bit awkward, although when I have spoken to her she is delighted to be there and thinks its very nice. That's a bonus in anyones book.
Dear Tim, We love mom, and we are glad that she is part of our big family. We will continue to provide the holist care with pride to her as a team and as a home. Thank you once again for your feedback, this means a lots to the team.
This was the most difficult time for me. All the staff were amazing and supportive. They reassured me Mum would be taken care of and safe. Had a tour around the home and explain how/what happens. They let me bring Mum in before her stay to try and familiarise herself with the place and do some activities, meet the residents. They made Mum feel very comfortable. Always talking to her directly. I did find it a little stressful sorting contract, had to chase a couple of times, not what I needed when already stressed putting Mum into respite. Overall I was very pleased and happy.
Dawn, I am glad mom had a good time with us for that short time she was with us. Apologies that the contract and the documentation process was too overwhelming for you. We will work on this to ensure every relative has a smooth and less stressful time sorting out the contract for their loved...
100% excellent. Good staff. Good care, happy with everything. All staff are good and are on the go all day. I am happy with the care my husband gets. The room is clean and airy and is suitable for his needs. Thank you.
Dear Susan, thank you so much for your kind words and appreciation for the care provided for your husband. We pride in what we do, and delighted as a team when we get recognition for it. Thank you once again, and we will continue to provide the 100% care.
My mum has been living at Downham Grange for some time now, and I couldn't be more grateful for the care she receives. The staff are exceptional-kind, attentive, and consistently go the extra mile to make sure residents are comfortable, respected, and genuinely cared for. Mum is treated with such warmth and dignity, and it's been a huge comfort to see her so settled and happy. The atmosphere is always welcoming, and it's clear that the entire team works with heart. I'd also like to give special praise to the management at Downham Grange. The managers are approachable, professional, and clearly passionate about providing the highest standard of care. Their leadership truly sets the tone for the whole home. Thank you to everyone-you're making a real difference every day.
Thank you so much for you heartfelt appreciation that means so much to the entire team. As a home we take pride in what we do and how we provide care to our residents.
My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.
Thank you for the lovely review. We ae really pleased to hear that your friends grandad is enjoying his stay. Our carers and housekeeping team work hard to ensure that our home is clean and tidy it is always great to see this recognised. Wishing you all the very best.
Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean and was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.
Thank you so much for your heartfelt feedback about how the staff at the home has provided your godmother the holistic and tailored care that we are proud of as a team. Personally, I am glad that your godmother loved it when she came for respite and called it HER 5 STAR SAFE PLACE. Please do extend our love to your godmother and let her know we miss her.
The care was very good. They took a personal interest in my mother. Everything went smoothly as far as I know.
Thank you so much for taking the time to appreciate the team and the home. We take pride in the care we provide for our residents, as we are one big happy family.
I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are brilliant, plus cares are really nice to us as to the resident. Their needs are met, as are ours. Cleanliness and tidiness is amazing. Thank you, Grange for all you do.
Thank you so much for your kind words and appreciation of our home. We are delighted and passionate about what we do and the care we provide for our residents and their families. We are all family in Downham Grange.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that came to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.
Thank you for your kind comments, they are appreciated by our team. We are glad to know your relative enjoyed their stay with us and staff were able to provide excellent care.
My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.
It is always appreciated to receive such a kind review, we appreciate family members taking the time to review our home. We are pleased that you are happy with the care being provided to your loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (2)
There are no news items for Downham Grange Nursing Home.
- 29 Jul 2026Organiser: Downham Grange Nursing Home
- 26 Aug 2026Organiser: Downham Grange Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Downham Grange Nursing Home.
Meet the Team (5)

I am truly excited to join the Downham Grange team. I have a proven track record of fostering positive environments where both residents and staff thrive. My approach combines attentive management with a personal touch; I aim to create a home that truly feels like family. I am passionate about maintaining high standards of care, promoting dignity and independence, and building strong relationships with families and the wider community.
My leadership style is collaborative and inclusive, empowering the team to deliver exceptional care while continuously improving the quality of life for those we support. When I am not at work, I enjoy spending time with my family and friends and listening to music

I have worked in care for over 20 years and qualified as a nurse six years ago. During my career, I’ve gained extensive experience supporting adults with a wide range of health needs, helping them with daily living while promoting independence, dignity, and wellbeing. Downham Grange is a wonderful place to work because we have a fantastic, highly skilled team who are passionate about providing holistic, person-centred support to every resident. When I’m not at work, I enjoy travelling to different countries and love living in Norfolk, exploring the beautiful countryside.

I have worked in care for over 15 years on the hospitality side of things, which I absolutely love! I like to be hands-on, helping in all non-clinical departments. In my last role, I was involved in commissioning a new home, developing maintenance, kitchen, housekeeping, laundry and activities. I am now looking forward to my role as hospitality manager at Downham Grange and all the role brings. I am passionate about care and enjoy chatting with the residents, ensuring they have everything they need and finding out if there is anything else we can do to support them. I live in a very small village in Lincolnshire with my husband and two dogs, which I rescued from Romania about a year ago. They love walks and going to the dog park; they also love the beach.
I spend my spare time renovating my house, and with my children and grandchildren.

I’ve got a background in Business Administration and have spent the last 10 years working in a care environment, supporting people and making a difference day to day. Before that, I was a pre-school manager for 20 years, which I absolutely loved. Outside of work, I’m a big football fan and proudly support Sheffield United. I also enjoy getting out for walks and spending time in nature, and I’m a member of the Royal Society for the Protection of Birds.

Having joined Downham Grange as a receptionist/home administrator four months ago, she finds joy building connections with residents, their families, and fellow staff members. Before her role at Kingsley, she took time off to assist her father in caring for her mother, who now resides in a care home due to Alzheimer's.
Frequently Asked Questions about Downham Grange Nursing Home
What types of Care is Downham Grange Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Downham Grange Nursing Home have?
There are 62 Single Rooms.
What are the Facilities & Services at Downham Grange Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Downham Grange Nursing Home to the centre of Downham Market?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downham Grange Nursing Home to verify any information. View our terms and conditions. Downham Grange Nursing Home has an Enhanced Service -more info.