At Lynfield, carers support people with a wide range of needs, including learning disabilities and complex support needs such as autism, epilepsy and profound and multiple learning disabilities including those with behaviours that may challenge. Lynfield is part of isiss, which prides itself in providing specialist and quality bespoke support for people, where no two homes are quite the same.
This vibrant and modern home provides a friendly and stimulating environment, which supports people to broaden their horizons. At Lynfield there are beautiful and very spacious gardens, including trampolines, swings, flower gardens and vegetable patches. The latest additions to the specialist facilities offered at Lynfield are a fantastic disabled access swim spa/hydro therapy pool plus a specialist sensory room.
The layout of the home is also suitable for those with a physical disability, autistic spectrum disorder and for those leaving residential education, or people who want to improve their life skills. A skilled and friendly team is led by a highly experienced and passionate home manager. The team work tirelessly towards helping people achieve a more independent model of living and to realise their goals and aspirations.
Group: Kingsley Healthcare
Person in charge: Mandy Hembling (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Learning Disability • Physical Disability • Younger Adults
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Speech Impairment • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 9
Shared Rooms: 0
Rooms with ensuite WC: 9
Facilities & Services: Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Lynfield: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.8 (maximum of 10) for Lynfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Lynfield in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Lynfield is calculated as follows: ( (12 Excellents x 5) + (12 Goods x 4) ) ÷ 24 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.25 Points relating to the number of positive Reviews for Lynfield is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 2 Reviews ÷ 1.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Lynfield has a Review Score of 8.8 (8.750) from 2 Reviews
Review submitted from a Postal Card by R A (Sister of Resident) on Monday 18 September 2017. Relates to September 2017.
I am always welcome to call at any time with or without prior notice. I am always kept informed of any issues health or otherwise that my brother may have. The staff work as a team and treat all the residents as individuals.
How likely would you be to recommend Lynfield? Extremely Likely
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Review submitted from a Postal Card by Sheila B (Mother of Resident) on Monday 18 September 2017. Relates to September 2017.
A lovely homely place where residents are treated with the utmost respect. Décor is bright and airy and maintained regularly. Food is plentiful and varied and all staff undergo regular training.
Beautiful indoor pool/sauna and large garden which is well kept - ideal for their BBQ's.
All staff carry a type of 'walkie-talkie' where they can document everything, so no need to write in books. One of the best homes my son has been in. Very caring management and staff. Would thoroughly recommend if any vacancies arose.
How likely would you be to recommend Lynfield? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
February 2018
April 2017