Delph House Care Home

Wisbech Road, Welney, Wisbech PE14 9RQ
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8.3 4 Reviews
  • Delph House Care Home, Wisbech
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeanie Anders (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and social service or NHS funded clients
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Parking

  • Onsite Parking

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Delph House Care Home Reviews (4)

8.3

Delph House Care Home has a Review Score of 8.3 (8.330) out of 10, based on 2 reviews in the last 2 years.
Over all time Delph House Care Home has 4 reviews.

Overall Experience
  • 2
  • 1
  • 1
  • 0
  • 0
Date Published
  • 4
  • 1
  • 1
  • 2
  • 2
Reviewer Connection to Delph House Care Home
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from S L (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing homely feeling home, made us all, especially my Dad, who is living here. The staff are amazing, thank you to the carers who are amazing. The home doesn't feel like a care home, more like a home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire P (Daughter of Resident) published on 19 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was a resident from January 2020 until September 2023. Despite severe dementia and inability to communicate, we feel that Mum was loved and cared for exceptionally well by the staff - you could tell by her eyes and demeanour that she trusted them and they made her feel safe. She would have been
very difficult to provide personal care for, but was always clean and dressed when we visited, we never noticed any unpleasant smells. The food provided was always of good quality, staff always remarked how well she ate, suggesting that they spent time with her ensuring that she ate all of the food prepared as she ate very slowly. Activities were regularly underway in the home, although Mum was not able to join in in the last year or so of her life. Staff were always warm and welcoming to us. The care provided in our eyes has always been exceptional, but we can also see that a large number of improvements to the environment and processes have been made during the time Mum was resident there.
Reply from Jan Davison, Registered Manager at Delph House Care Home

We very much appreciate you taking the time to submit this review and sharing with us your thoughts on how your mum was cared for during her time at Delph House. We thank you for your kind words which we will be sharing with the staff team. It was a privilege for us to take care of your mum in the latter years of her life.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian F (Friend of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our neighbour is very happy living here. Her room is in desperate need of painting and decorating and the furniture is very tired. The care that she is receiving she says is good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vince J (Son of Resident) published on 24 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was accepted into the home with minimal notice. A hospital type bed was put into place immediately on arrival with everything arranged following arrival from Spain that evening. Mum has been treated with the best care and compassion. She has told me that she wants to stay here and I am very happy
too. All the staff are very easy to talk to and the advice given has been very clear. Wonderful home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.330)

Overview of Review Score

The Review Score of 8.3 (8.330) out of 10 for Delph House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Delph House Care Home is calculated as follows: ( (19 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.58 Points relating to the number of positive Reviews for Delph House Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 2 Positive Reviews ÷ 4.4 = 0.455
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Delph House Care Home

What types of Care is Delph House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Delph House Care Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Delph House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Delph House Care Home to the centre of Wisbech?

10.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Delph House Care Home to verify any information. View our terms and conditions. Delph House Care Home has an Basic Service - more info.