Westmead Close, Saunton Road, Braunton EX33 1HD
Westmead is a large detached house that can accommodate up to 19 adults with physical disabilities. The service is a short drive from the town of Barnstaple which offers a variety of local amenities including shops, pubs, social clubs and sports facilities. Westmead is also close to Ilfracombe, known for its harbour and beautiful beaches.
Westmead delivers high-quality care and support for adults with physical disabilities and complex needs. Regulated by the Care Quality Commission, the dedicated and experienced team use a person-centred approach to ensure every individual’s needs are understood and met with the greatest privacy, dignity and respect.
Each individual chooses how they are supported, and lead very active lives. With a focus on independence, health, wellbeing and skills building; extensive activity programmes offer something for everyone. As well as staff, a team of committed volunteers support individual and group activities, so all have the chance to be social, get creative or enjoy exercise.
Westmead enables residents to get the most out of life, supporting individuals to maintain relationships with family and friends, and gain the ability to move on to more independent living when they’re ready.
Since founding in 1948, Leonard Cheshire Disability has supported disabled people in the UK and across the world to fulfil their potential and live the lives they choose. The charity has many homes in the UK which provide thousands of disabled people with high quality housing, care and support.
Group: Leonard Cheshire Disability
Person in charge: Linda Armstrong (Service Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): German
Single Rooms: 19
Rooms with ensuite WC: 6
Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Westmead: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Westmead has a Review Score of 7.4 (7.430)
The Review Score of 7.4 (maximum of 10) for Westmead is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Westmead in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.167 for Westmead is calculated as follows: ( (3 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.263 Points relating to the number of positive Reviews for Westmead is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Peter I (Father of Resident) on Wednesday 14 December 2016. Relates to November 2016.
Westmead is decorated well and kept clean. The food etc is excellent and the staff are kind, efficient and friendly. The volunteers are getting more numerous but could have more drivers. There have been staff recruitment problems and managers have come and gone sometimes quite frequently. I woud like more continuity and more drivers. I would like to see more garden at the front and the car parking moved especially since the land opposite has been fenced off.
How likely would you be to recommend Westmead? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good