Sunnymeade Quality Care

Food is okay cleanliness is okay. Hygiene for residence poor

It may not be the most modern building but these things pale into insignificance against kindness and respect. Knowing he was as happy as he could be, clean and treated with understanding is such a relief when you are at distance.

This is an excellent home, second to none.

I have been visiting my wife who is a resident at Sunnymeade since September 2023. During that time I have had personal contact with all the carers, housekeepers and senior staff. During that time I have never had any doubts about the quality of care and kindness to the residents from all the staff. Nothing ever seems to be too much trouble, if a resident asks for any tea, coffee, sandwiches or cake etc they provide it promptly with good humour. The premises are always kept clean and tidy, although recent upgrading of the fire alarms, CCTV and personal alarm systems has led to challenges, this work has now been completed and everything is now in good decorative order again. The common areas and residents' rooms are all well-decorated, furnished and comfortable. The residents receive excellent personal care and are always well-dressed, clean and tidy and well-looked after. A strict medication regime exists as does special diets required by residents. I visit the home on a daily basis and would have no hesitation in recommending to anyone.

The staff at Sunnymeade Quality Care Home are second to none. They all work so hard and always show my mum such kindness and compassion. I always notice that the staff always take the time when they come into Mum's room to have a few words with her and even go as far as to give my mum a hug once in a while. Her room and bathroom are always kept very clean, and the lady who cleans Mum's room always stops and talks to my mum, even though she is extremely busy on most days. I cannot praise the staff enough for their care and compassion.

Nothing is too much trouble for them.

Excellent friendly home, the staff always go above and beyond to make our dad comfortable and feel at home, they always make sure he is clean and tidy and happy. There is always someone around to answer any questions we may have.

My husband has been in the care home for 6 months. During this time he has had several chest infections and the staff acted quickly to contact the doctor to get medication. My husband has lost a lot of weight and staff have organised extra food supplements and have given extra encouragement including extra treats and he has gained back some weight. At times he will not let staff wash or shave him and the staff are patient and try again later.

Sunnymeade often provides enjoyable parties for the residents during festive periods/significant calendar events, tailoring activities to the interests of the residents. The home has a more 'cozy' feel than many homes which particularly suits my dad e.g. carpeted floors and human-scale rooms. The staff are very friendly and seem happy, which is reassuring. Generally, has a more home-from-home atmosphere. Well managed and staff are always approachable, some go above and beyond with acts of kindness.

Highly recommended.

Mum only recently moved into Sunnymease and didn't find the move out of her own home easy. However, everyone at Sunnymeade did all they could to help her settle. As a family, we all feel very pressured that Mum is now being very well cared for.

Love this care home and its staff.

I have always felt very welcome when coming to visit Mum. Mum has lived here for five years now, and we wouldn't dream of moving her. Staff have come and gone over the years, but it always remains the homely, safe, caring environment that is good for Mum and give us the reassurance we need.

My dad was in Sunnymeade for three months after being discharged from the hospital. It was in very difficult time for him as he should have been discharged home, but no care package was available. Due to Covid, he had to isolate in his room for two weeks, and no visitors were permitted. Despite this, the staff kept him in good spirits and were always happy to run the mobile phone up to his room so we could chat every day. My dad frequently commented on the quality of the food, and he quickly gained some much-needed weight. As my dad got stronger and restrictions reduced, I was able to take him out for a few hours. I experienced first hand the lovely atmosphere at the home for myself. Nothing was too much trouble, and the care given to my dad and the support given to me was outstanding. My dad was lucky to be a resident here and has fond memories of Sunntmeade. Thank you.

All I can say is having spent 2-months in there, I have nothing but praise for all the wonderful staff, for the love, care and attention I received. Every member of staff deserves nothing but the highest praise. The home is very clean, it’s a credit to the care system. The gardens are well maintained and beautiful as my granddaughter put it. Many thanks to everyone at Sunnymeade.

Gardens are lovely, and well looked after; so is the home.

Don't listen to any negative comments that are posted, nobody is perfect but I can promise you Sunnymeade are the exception. Many thanks.

When it came to end of life care they showed professionalism, along with incredible tenderness and respect which was tremendously helpful to the family. Lastly, I can't thank them enough for all they did for mum and us the family.