323 Tavistock Road, Derriford, Plymouth PL6 8AE
Owner: Sunnymeade Quality Care Ltd
Person in charge: Rebecca Flannery and Lesley Courtney (Registered Managers)
Local Authority / Social Services: Plymouth City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 34
Shared Rooms: 3
Rooms with ensuite WC: 30
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Sunnymeade Quality Care: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Sunnymeade Quality Care has a Review Score of 6.4 (6.396)
The Review Score of 6.4 (maximum of 10) for Sunnymeade Quality Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sunnymeade Quality Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Sunnymeade Quality Care is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.563 Points relating to the number of positive Reviews for Sunnymeade Quality Care is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125 , then divided by 2 = 0.063
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Brian (Son-in-law of Resident) on Friday 23 December 2016. Relates to December 2016.
I would like to thank all the staff at Sunnymeade Quality Care for the excellent care provided to my late mother-in-law over the last five years. From day one you made her feel at home and a member of the family called Sunnymeade. Her birth home was Oxford but whilst on a visit to us in Chard, she broke her leg and due to some complications ended up in Sunnymeade. As it turned out was a lucky break, she soon warmed to the staff and soon regarded Sunnymeade to be her home from home, and on many occasion said she has never been happier.
The day to day care has been excellent much better than we'd hoped for, the staff shows so much love and compassion you would think they are looking after members of their own family.
When it came to end of life care they showed professionalism, along with incredible tenderness and respect which was tremendously
Helpful to the family. Lastly, I can't thank them enough for all they did for mum and us the family.
How likely would you be to recommend Sunnymeade Quality Care? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Sunnymeade Quality Care
There are currently no Care Home Idol entrants who have performed at Sunnymeade Quality Care