The Old School House

38 Merafield Road, Plympton, Plymouth PL7 1TL
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26 Reviews
  • The Old School House, Plymouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

All fees are calculated in line with the dependency of the resident and care needs of the individual

These prices are only a guideline, please contact The Old School House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Janka Dustan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (32)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome 7 days a week during reasonable daytime hours.

Parking

  • Free Parking is available on site.

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The Old School House Reviews (26)

Total of 26, showing 21-26

Over all time The Old School House has 26 reviews.

Overall Experience

  • 19
  • 4
  • 2
  • 1
  • 0

Date Published

26
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0
0
26

Review from Karen D (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff were extremely kind and friendly. They were patient in dealing with both my sister and myself. During this period of Covid and not being able to go in and see the home or my dad the staff were excellent at communicating with my self and my sister. They seemed to be kind to my dad but he was
not happy in the home because it was so noisy. Bells are constantly ringing and he could hardly hear us speak on the phone. The home would benefit by having a separate phone line for residents (mobile) so that you could contact staff and residents separately. If my dad raised a problem and nodded off whilst we were talking, the phone line would be open and I wasn’t able to alert staff. But the staff were definitely patient and kind when speaking to me and my sister. More approachable than where my dad is now. We moved my dad to a home more local to myself and less noisy.

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Review from Alison H (Daughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with The Old School House during this difficult time of lockdown. Mum moved to the home just before the lockdown began and I have spoken to staff several times during this period and feel very reassured that every effort has been made to keep the residents safe. After a short adjustment
period, Mum seems to be settling in really well. I live in Spain and it is a great comfort that she is in the best place and is being looked after so well. I thank you all.

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Review from David B (Son of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

After my mum (who suffers with advanced dementia) needed to go into a care home due to a broken pelvis we were assured she was in the best place by the manager. My mum was unable to walk or stand unaided so we agreed the best course of action was to instigate a pressure mat beside her bed and an alarm
on her door to alert staff if my mum moved from her bed. This was critical for my mum due to her injury. Sadly after entrusting my mums care to The Old School House, they did not even plug my mum's pressure alarm in or even close her door. This rendered her vulnerable all night. When I went in in the early morning, I discovered that the night staff were not even aware my mum had a pressure mat or needed the door alarm. A member of staff tried to hide the unplugged mat and informed me she didn’t need it because she had alarm beside her bed. My mum has no capacity to understand how to use an alarm. I removed my mum immediately for her own safety . Unfit for purpose.

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Review from C B (Friend of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was wonderful to see such a clean and bright environment. The staff were knowledgeable and very person-centred.
The food looked lovely and the home gave a very good impression.

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Review from J W (Son of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Over this month, The Old School House has improved significantly. Concerns have started to be addressed, new furniture and some painting (further required). Hopefully, this will continue.

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Review from B D (Friend of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival I was greeted in a warm friendly manner. I was with a friend who was visiting her father. We were offered tea and biscuits and sat with her father listening to the musical entertainment, which I understand they have every day!
I found the living area clean and well decorated, and overall,
I would recommend this home, because the staff and management have total respect for the people staying there.
If I ever found myself in a position where I needed 24 hour care, I hope I would be allowed to reside here.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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