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Care Provided by Southbourne Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Southbourne Care Home to confirm what's included and get a personalised quote
Standard pricing for care across all our 4 homes is from £1350 per week per person (subject to a care needs assessment).
Torbay Council do contribute to funding at all our care homes subject to their own financial and care needs review.
The price(s) shown are provided by the care home. Contact Southbourne Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Choice Retirement Home Ltd
- Private Owned
Person in charge
- Andrew Gillespie (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
Visiting
- The home welcomes visitors at any time
Parking
- Ample free parking in the car park
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Southbourne Care Home Reviews (8)
9.3
Southbourne Care Home has a Review Score of 9.3 (9.251) out of 10, based on 5 reviews in the last 2 years.
Over all time Southbourne Care Home has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Southbourne Care Home
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Review from Jessica M (Daughter of Resident) published on 6 October 2026 Submitted via Website•
Overall Experience
The team have been great keeping my dad safe and well. His room is clean and tidy and he enjoys being able to look out at the garden.
His mobility has improved recently as he's been encouraged to move around and his skin condition is under control.
His mobility has improved recently as he's been encouraged to move around and his skin condition is under control.
Megan and Radka are always happy to chat about...
The team have been great keeping my dad safe and well. His room is clean and tidy and he enjoys being able to look out at the garden.
His mobility has improved recently as he's been encouraged to move around and his skin condition is under control.
Megan and Radka are always happy to chat about dad and proactive in ensuring his needs are met. They have helped me with discussions regarding his future care which have been invaluable.
His mobility has improved recently as he's been encouraged to move around and his skin condition is under control.
Megan and Radka are always happy to chat about dad and proactive in ensuring his needs are met. They have helped me with discussions regarding his future care which have been invaluable.
Thank you
↩Reply from Cassie Foulkes, Compliance Manager at Southbourne Care Home
Thank you for this lovely feedback. We're so pleased to hear your dad is enjoying his room and the garden. Megan and Radka and the team, will be delighted by your kind words, they're dedicated to keeping families informed and involved. Thank you for taking the time to share your experience.
Review from Debbie T (Daughter of Resident) published on 1 October 2026 Submitted via Website•
Overall Experience
Lovely staff, very caring and nothing is too much bother. Have been proactive in the care for my mum. Made to feel welcome on the visits to the care home. Mum is much more settled and happier than she has been.
Lovely staff, very caring and nothing is too much bother. Have been proactive in the care for my mum. Made to feel welcome on the visits to the care home. Mum is much more settled and happier than she has been.
↩Reply from Cassie Foulkes, Compliance Manager at Southbourne Care Home
Thank you so much for this kind review. We're really pleased to hear how welcome you've felt during your visits, and it's wonderful to know your mum is now more settled and happier. The team will be touched by your words about their caring approach and proactive support. Thank you for taking the time to share your experience, it means a great deal to us.
Review from Deborah G (Daughter of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
This is to say a big thankyou to all the staff and management team at Southbourne Care home for all the support you are giving my mum and my family. I can rest easy knowing that my mum is safe and happy in her environment. The staff know my mum well and recognise her mood swings and adapt to this...
This is to say a big thankyou to all the staff and management team at Southbourne Care home for all the support you are giving my mum and my family. I can rest easy knowing that my mum is safe and happy in her environment. The staff know my mum well and recognise her mood swings and adapt to this well always distracting her if she is getting emotional. My mum gets on well with all the staff and can communicate her needs when required. The staff have shown time and time again how warm and caring they are of the residents. Its a warm and caring home for my mum and I deeply appreciate the support you have all given us. Thankyou
↩Reply from Cassie Foulkes, Compliance Manager at Southbourne Care Home
Thank you for your heartfelt review, we all enjoy her wonderful sense of humour which makes for lovely day full of laughter. She really looks forwards to your visits, with enjoying the can of pop along with spending time with you. The team have build strong relationships, and it is appreciated for...
Thank you for your heartfelt review, we all enjoy her wonderful sense of humour which makes for lovely day full of laughter. She really looks forwards to your visits, with enjoying the can of pop along with spending time with you. The team have build strong relationships, and it is appreciated for your acknowledgement of this and how we support when she isn't feeling her best. It is a delight being able to get to know mum and the family, thank you again for your lovely words.
Review from Dinah G (Sister of Resident) published on 27 November 2025 Submitted via Website•
Overall Experience
My brother has a history of mental health issues and social alienation. The year prior to arrival at Beechcroft he experienced frequent disruptions in his accomodation and care. He became confused, often belligerent, unhealthy and unhappy.
Once he started living at Beechcroft he has become calmer...
My brother has a history of mental health issues and social alienation. The year prior to arrival at Beechcroft he experienced frequent disruptions in his accomodation and care. He became confused, often belligerent, unhealthy and unhappy.
Once he started living at Beechcroft he has become calmer and, I believe happy. His health, both physically and mentally, has dramatically improved.
Once he started living at Beechcroft he has become calmer and, I believe happy. His health, both physically and mentally, has dramatically improved.
I am not in a position to visit often as I live in Canada. However ; I can now leave him secure in the knowledge that the wonderful team, who have become family to him, will provide for his complex needs with creativity, compassion and.skill in a loving environment. He is blessed .
↩Reply from Thornton Gow-Smith, Owner at Southbourne Care Home
Dear Dinah,Really appreciate the time and trouble you have taken to write a compliment about Southbourne, which is one of the Beechcroft Care Homes group. When you say arrival at Beechcroft, I guess you mean Southbourne. But much thanks anyway.
Review from Paul L (Son of Resident) published on 13 January 2025 Submitted via Website•
Overall Experience
I just wanted to write a short note of thanks and appreciation to all the staff at Southbourne for all their hard work, dedication, kindness, and love which they provide to all the residents at Southbourne Care Home. My mum is so lucky to be cared for by a group of such wonderful people.
We were...
I just wanted to write a short note of thanks and appreciation to all the staff at Southbourne for all their hard work, dedication, kindness, and love which they provide to all the residents at Southbourne Care Home. My mum is so lucky to be cared for by a group of such wonderful people.
We were particularly moved over the Christmas period to be able to observe the participation and interaction between all the staff and residents at Southbourne over a packed program of events.
We were particularly moved over the Christmas period to be able to observe the participation and interaction between all the staff and residents at Southbourne over a packed program of events.
It is almost impossible to quantify the huge difference that you make to the resident's lives, and to see the dignity and compassion with which you young (mostly!) people treat the residents is truly wonderful.
Review from Sam W (Daughter of Resident) published on 30 August 2024 Submitted via Website•
Overall Experience
Southbourne looked after my dad recently, the staff were amazing with dad and the management staff he loved very much. We cannot fault this care home, the staff looked after dad so much that he had his favourites, we cannot as a family thank Southbourne staff enough for everything they did for dad....
Southbourne looked after my dad recently, the staff were amazing with dad and the management staff he loved very much. We cannot fault this care home, the staff looked after dad so much that he had his favourites, we cannot as a family thank Southbourne staff enough for everything they did for dad. They also got along with our family. It put our minds at rest, we were very much supported by the management and staff nothing was too much trouble. We as a family can't thank you enough I would highly recommend this care home.
Review from Anthony H (Son of Resident) published on 18 November 2022 Submitted via Website•
Overall Experience
Review on behalf of my father who died in this home in less than 3 weeks. Overall experience very poor. Management very poor. Treated with dignity very poor. Cleanliness is very poor.
Rooms are very poor. Overall care and support very poor. Staff very poor. Communication very poor. Compassion...
Review on behalf of my father who died in this home in less than 3 weeks. Overall experience very poor. Management very poor. Treated with dignity very poor. Cleanliness is very poor.
Rooms are very poor. Overall care and support very poor. Staff very poor. Communication very poor. Compassion towards resident very poor.
Rooms are very poor. Overall care and support very poor. Staff very poor. Communication very poor. Compassion towards resident very poor.
On accepting my father into this home his needs in every way including lack of mobility, lack of hearing, lack of understanding of normal everyday things, and lack of continence were not addressed in my view, in an acceptable basic care of duty manner. Communication with my mother, the wife of the resident, was not treated in a caring professional manner but in a dismissive uncaring, almost aggressive manner. As this home is in Torquay and our family lives 25-40 miles away he didn't keep his regular doctor. We asked several times for a doctor to see him due to his fast deterioration of health and being in pain, when home actually got a doctor it was basically too late. RIP Dad.
↩Reply from Thornton Gow-Smith, Owner at Southbourne Care Home
We are very sorry to hear of the dissatisfaction expressed by your reviewer, and we are aware that more specific details have now been given by the reviewer to the local safeguarding team, which we have fully investigated. We always welcome detailed feedback (good or bad), so that we can check on...
We are very sorry to hear of the dissatisfaction expressed by your reviewer, and we are aware that more specific details have now been given by the reviewer to the local safeguarding team, which we have fully investigated. We always welcome detailed feedback (good or bad), so that we can check on the services we deliver. We understand the safeguarding team will respond in due course to the reviewer.
Review from Eileen L (Resident / Service User) published on 2 September 2021 Submitted via Postal Review Card•
Overall Experience
I find the staff very friendly and helpful, and most of the residents have made me feel welcome. I really enjoy mind-gym; it keeps me ticking over and trips out on the trishaw and the minibus.
I find the staff very friendly and helpful, and most of the residents have made me feel welcome. I really enjoy mind-gym; it keeps me ticking over and trips out on the trishaw and the minibus.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Southbourne Care Home
How much does Southbourne Care Home cost?
The care home lists weekly fees per person from £1,350 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Southbourne Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Southbourne Care Home have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Southbourne Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Southbourne Care Home to the centre of Torquay?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southbourne Care Home to verify any information. View our terms and conditions. Southbourne Care Home has a Basic Service -what a Basic Service includes.