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Care Provided by Castle Dene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Castle Dene for full pricing details and T&Cs.
Contact Castle Dene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care South
- Voluntary / Not for Profit Owned
Person in charge
- Laura Reilly (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Parking available on site.
Castle Dene Reviews (115)
Castle Dene has a Review Score of 9.6 (9.613) out of 10, based on 26 reviews in the last 2 years.
Over all time Castle Dene has 115 reviews.
2. I also commend the Deputy Manager (KW) for her emotional sensitivity & insight esp in the early months when I was still recovering from caring for my wife at home.
3. Obvious improvements to the Home over the past year since the present manager (LR) has been in post
Thank you for your thoughtful and heartfelt feedback. We are truly grateful for your kind words about K, KW, and LR. It means a great deal to know that K's professionalism and compassion made such a difference during your wife's appointment, and that KW's support provided comfort during a difficult...
It was definitely a 3 person job. Kerry was a calming and caring presence on a very stressful trip. Thank you Kerry.
Thank you for taking the time to share your experience. We're so pleased that Kerry was able to provide such compassionate support and help make what was clearly a stressful appointment a little easier for your mum. Your kind words mean a great deal, and we'll be sure to pass your thanks on to Kerry and the team.
All members of carehome team are so friendly and caring towards residents, family and friends. They find out residents particular interests and have taken groups and individuals on some terrific outings.
Thank you for your kind words and thoughtful feedback. We're so pleased to hear that our team's care and dedication have made a positive difference. It means a great deal to know our personalised approach and outings are appreciated.
My mums care I can only say was adequate. She was in this care home for around 18 months before she passed away. In that time I had need to call adult social services 3 times. Due to my mums poor health it was decided not to unsettle her and move her. Mum had poor health and was not mobile so needed to be hoisted, Some staff could be a little rough with her when changing or moving her, which I had spoken to senior staff about. On one occasion a member of my family after visiting was in tears as a member of staff was so rude to her that I had need to put in an official complaint, I would go in and help mum with eating her dinner, I noticed that some residents would eat barely any food which would be thrown in the bin. I did challenge a member of staff one day when a resident ate nothing and the whole plate of food went in the bin, the answer I got was she is tired. It has been a stressful and sometimes unhappy 18 months. Some staff were kind to mum and the family to which I thank
Thank you for your feedback which we always welcome. i look forward to meeting you as arranged so I can understand your concerns further.
Warm, friendly, kind & caring staff. Nothing seems too much trouble for them, always going the extra mile. You feel the caring atmosphere as soon as you cross the threshold. Clean, and lovely garden.
Thank you for your lovely review. We're delighted to hear you feel that the home has a warm, kind and caring atmosphere. Your kind words about our team, cleanliness, and garden mean a lot to us, and we'll be sure to share them with the whole team.
Have felt such warmth for my dad from all the team, settling him in and making him at home. There are so many staff to support him and the team genuinely care. It's taken so much worry away for me know he's safe and well looked after.
Thank you so much for your lovely feedback. We're really glad your dad has settled in well and is feeling at home, it means a lot to know you feel reassured he's in safe, caring hands.
Having undertaken this decision with the utmost care and consideration, the next step is to ensure that the right residential care home is chosen - which can be daunting.
Well, you need not worry any more - because Castle Dene is a wonderful care home choice.
My father, who is fragile and incredibly unstable on his feet, is very happy at Castle Dene.
His room is very comfortable and warm, with a lovely large window overlooking the spacious and attractive garden which lets in lots of natural light.
This definitely makes a big difference to his happiness, as his 'personal space' is cozy/homely and a joy to spend time in - as are all the communal rooms and dining room/conservatory.
The food is of a high quality and plentiful.
BUT most importantly, the care is amazing.
The staff are attentive, friendly and respectful... it is a truly happy community and environment
Thank you so much for your lovely review. Such kind words, I will share this with the whole team as I know they will be very grateful. Thank you once again, it means a lot.
The care for the person who stayed at Castle Dene for 2 weeks for logistical reasons, leaving them was hard but picking up was harder as they had assimilated so well into the environment and people. Beautiful home with very friendly and present staff, relaxed and genuine.
Thank you so much for your kind review. I am so pleased to read that the respite stay went well. I will share your lovely feedback with the team as I know it'll be very much appreciated. Thank you once again.
My mum is so happy in this care home and all the staff are wonderful, they make my life so much easier - my mum is so happy he are and has out on weight since arriving, she is safe and well looked after, I have no issues with her care
Thank you so much for your wonderful review. It's so lovely to read that Mum is happy at Castle Dene and that you think that all of the staff are wonderful. I'll be sure to share your kind review with the whole team as I know it will mean so much to them, thank you again.
The staff are wonderfully caring very friendly and will always help in anyway possible. My mums care is good and our problem with her medication is now sorted of which we are grateful. My other concern was the cleanliness of her room . This seems to be better but again there is room for improvement. I understand the difficulty in gaining access can be sometimes difficult so we do appreciate your continuing approach to resolving this .
Thank you so much for your review. I am so pleased that you feel the staff at Castle Dene are wonderfully caring and very friendly. I will also pass on your helpful feedback as it's gratefully received. Thank you again, it means a lot.
Mum is very very happy here and never complains Mum finds everyone kind and helpful and so do we as a family. We are happy to feel confident that Mum is being well cared for at Castle dene, we also visit daily and see this. We find all the staff friendly and helful
Thank you so much for your review. I am so pleased that you are happy and feel confident that Mum is well cared for. I will pass your kind words onto the team, I know they will be so pleased with your feedback. Thank you again, it means a lot.
When visiting my friend David have found the care home to be a very bright and happy place with lots of things going on (never a dull moment). Nothing to much trouble.
Thank you so much for your kind words, it's so lovely to read that you find Castle Dean to be a bright and happy place. I will be sure to share your kind words with the team, I know they'll be really pleased. Thank you again, it means a lot.
Dads room is lovely and he always seems happy.
Nothing is ever too much trouble and dad enjoys having fun and laughing with staff
Many thanks for your review, we are so pleased that Dad seems so happy. The team will be really pleased to hear your feedback, it really does mean a lot.
I cannot fault Castle Dene, staff are brilliant, everyone has been so kind, and very good with residents. I would recommend Castle Dene.
Thank you so much for such a positive review of Castle Dene, I am sure the team will be delighted with such kind words.
Things have change at the home, and its looking up. After the last review I had to write up about the home. It was not good!!
Many thanks for your review, it means a lot to hear that you feel that Mum's room was clean and tidy, that Mum was very well and that you had a good visit. We will always listen and take action on all feedback that we receive from residents and loved ones and it's great to hear that you feel things...
My dad never wanted to go into residential care, but when his vascular dementia put him in an extremely vulnerable position living at home I had no alternative but to make the heartbreaking decision to investigate the options.
From my very first visit I knew Castle Dene was the right place with it's safe, warm, loving & caring environment. We managed to get him to agree to go for 'a short assessment' and haven't looked back! He loves it.
I simply cannot praise Castle Dene enough. The transition was seamless and he settled immediately. He is now safe and cared for 100% of the time. The team and management are amazing and they truly care for not only the residents but also their family - in what can be a traumatic period of guilt and questioning decisions.
Beautiful bedrooms and welcoming communal spaces, no restricted visiting times, I can have meals with dad if I want - it really is a home from home.
I cannot thank you enough x
Thank you for sharing such heartfelt feedback. We're so glad your dad feels at home with us-it's exactly what we strive for every day.
The staff in Castle Dene care home are wonderful. Very friendly and caring. If ever I have a worry regarding my husband someone is always there to help me. The food is great and the games they play are good.
Thank you for your review - We are so pleased to read how you feel about the care at Castle Dene the team take great pride in all they do and will enjoy reading this review. Thank you
Having seen the programmes today - 20 February 2025 - I felt driven to submit a review. My mother was a resident. It was with heavy hearts and guilty minds that we arranged for my Mum to go into the care at Castledene. She had dementia but was a lively, intelligent funny - sometimes awkward lady. I cannot praise the home enough for the easy transition. As my Mum gradually lost memories she built new ones with the care and support she received. She was part of the big family there. My Mum died last year and the home were superb with my Mum and us. If you are in doubt about where your loved ones will get the best care - it is here. Do not worry they look after and love the residents and their families.
Thank you for your review - we are deeply sorry for your loss and send our condolences to you and your family. Thank you for your beautiful words about Castle Dene
Dementia is the cruelest thing and the carers at Castle Dene have amazing patience, resilience and energy.
Our family are very happy with mum's placement here.
The management team are very approachable and hold regular relatives meeting to update families.
Senior care leaders are great and can problem solve most things if you ask.
The kitchen team provide nutritious meals and snacks and drinks throughout the day and make a huge effort for residents birthdays.
The effort made by all staff at Christmas was outstanding!
There are many activities, visits and trips out for everyone if they want to get involved.
So a big thank you to you all.
Thank you for your review. The entire home will enjoy reading this review, we will be sure to share this with them.
Although we were dubious about putting mum in a care home (she'd always said she'd hate it!) - she loves it here - keeping the staff amused with her humour! Staff are very caring and helpful. Nothing is too much trouble. Thanks Castle Dene for your wonderful care of mum.
Thank you for your review. It is so heart warming to read, we will share this with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 23 Jun 2026
A retired powerboat racer living in Castle Dene was reunited with his beloved boat and former racers to fulfil his special wish. Kim, who lives in the care home on...
- 02 Jun 2026
Dorset care home residents delighted in a memorable musical afternoon created especially for them by the BSO, Care South and JPMorganChase. Hosted at JPMorganChase’s Bournemouth campus, the midweek event included...
- 27 May 2026
Communities across the south of England gathered at Care South’s care homes to share experiences and raise awareness during Dementia Action Week. Karen Hodges, Group Dementia Lead for Care South,...
There are no upcoming events for Castle Dene.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Care South
- 31 Jan 2025Recipient: Care South
- 31 Jan 2024Recipient: Care South
Accreditations
There are no accreditations posted yet for Castle Dene.
Meet the Team (1)

I joined Care South as a Care Team Leader in 2018, progressed to Deputy Home Manager at Dorset House in 2023 and I am now proud to be the Home Manager of Castle Dene. There is nothing better than getting to know our residents and their families, so that we can provide the best possible care and support that is right for them. The whole team and I here at Castle Dene pride ourselves on making everyone feel welcome and comfortable. If you have any questions at all, please do not hesitate to get in touch.
Frequently Asked Questions about Castle Dene
What types of Care is Castle Dene registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Castle Dene have?
There are 50 Single Rooms.
What are the Facilities & Services at Castle Dene?
Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens are some of the Facilities & Services.
How far is Castle Dene to the centre of Bournemouth?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Dene to verify any information. View our terms and conditions. Castle Dene has an Enhanced Service -more info.