Castle Dene

Although we were dubious about putting mum in a care home (she'd always said she'd hate it!) - she loves it here - keeping the staff amused with her humour! Staff are very caring and helpful. Nothing is too much trouble. Thanks Castle Dene for your wonderful care of mum.

My mother has been with you for 3-4 months now and we, as a family, are really happy with her care at Castle Dene. Everyone is so friendly and we can visit at anytime. Mum is very happy there as well. The gardens are lovely and we are always made to feel very welcome.

Thank you.

There is a great variety of activities and outings which are well thought out and my dad enjoys these.

I started at Castle Dene April 2024. I had badly swollen feet and legs but this soon improved, the care I received was excellent.

There's always someone who will help to sort any problem.

Mum is well looked after, happy and settled in the care home. Staff have a good understanding of how to manage mum. Always made welcome and asked to participate in activities.

Our Mum is at Castle Dene and my sister and I are very happy with her there. The Manager is running it with great care and with her team they do everything they can to overcome any problems that may arise. Mum is happy there and loved by the staff. With a kind and proactive Manager, it is most definitely 5 stars.

Visited my Mother-in-law today and was greeted by lovely staff. Throughout my visit, the staff were caring, professional and friendly. The care in the dining room was exceptional - it was lovely seeing the staff helping the clients with their varied needs. A lovely home where I hope she can stay.

Having spent a few hours each day for 8 consecutive days, I have seen at close hand the amazing care given at this home. Mum had been here for 4 years but has now sadly passed away. During this time I have seen the staff - cleaners, kitchen, administrators, carers, and nurses - all treat the residents with kindness, care, and most importantly, knowledge about each one. They have created a real sense of family - a big loving family. In Mum's final days, I observed carers pop in to keep Mum comfortable. They would speak to her in a friendly tone; gently stroke her face or rub her arm and she always managed a smile for them. There was a genuine love shared between her and them. Her passing was dignified, peaceful, and full of love. This is an extraordinary home - staffed by people who do care for their residents as if they were their own family. Thank you so very much for adopting my mum to be part of your family. I feel very privileged to have seen and shared part of it.

Staff are always helpful and polite and provide a decent level of care in what are very challenging circumstances, with all residents suffering from varying degrees of dementia. They provide activities and engage with the residents on a level appropriate to the level of awareness of the residents have always seen staff treat residents with respect even when they are being extremely difficult.

We are very lucky - thank you.

On the day of my mother's funeral, some of the staff attended along with a resident to show their final respects which was so kind and thoughtful.

The atmosphere was bright, cheerful and very positive.

We are so pleased with my mum's care, Castle Dene Care Home is homely and all the staff go above and beyond to make my mum comfortable and happy. She is well looked after and eating and drinking better. She has a lovely room and staff make a real effort to get to know the family of residents as well, even asking after my own health now the stress of caring for Mum has been taken off me. Thank you!

From the moment me and my family visited Castle Dene Care Home, we knew it was the right place for my nan. Friendly, helpful, caring and homely. My nan has a lovely room and is so much happier and settled, eating and drinking and being cared for which is all we ask for. Staff are always friendly and helpful and they have the yummiest cake! Thank you.

During Dad's stay, his and our wishes were always respected.

I'm delighted that I was able to get my mother into this home. It's a very difficult time for all involved, myself and my mother. But all that work there has made it as easy as possible for all concerned. They show kindness, patience and care, so what more could I ask for? And not only to my mother but also to myself. The place is clean and tidy, with no aroma. The food is amazing, with a fabulous variety and choice each day. They try to make things interesting for the residents, and I must say, I've enjoyed watching some of the activities and the resident's faces myself.

I have been on a rocky journey with my soulmate having been in hospital for twelve weeks and then going to Castle Dene Care Home. Since there, the kindness and care everybody has shown him and myself has been amazing from management and all the caring team. He has improved so much that I can't thank them enough. God bless you all.

When visiting I have been welcomed by different staff members. All are friendly and helpful. Meals have been served in my friend's room on occasion, and the food looks and smells good! I have also seen some of the menus which are quite inviting. The room and wash basin are kept clean and tidy. I also understand that everyone has been kind and caring to my friend.