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Care Provided by Portelet Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Portelet Care Group
- Private Owned
Person in charge
- Nadine Barber(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
- Number of floors: 3
Room Information
- Single Rooms (28)
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Portelet Manor Reviews (2)
7.6
Portelet Manor has a Review Score of 7.6 (7.596) out of 10, based on 1 reviews in the last 2 years.
Over all time Portelet Manor has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Portelet Manor
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Review from Heather B (Sister of Resident) published on 29 July 2025 Submitted via Website•
Overall Experience
This home has provided a high standard of care for my brother over the past 18months. He has a very complex medical history with signifcant care needs. Due to his medical condition there have been times when he has been destructive to not only his own property but of the home. Yet despite is unpredictable behaviour they have taken time to know him as a person. They find ways to reduce his anxieties, they play music that helps calm him, they care. They ensure every aspect of his room is safe. Please don't judge this care home on its decor (currently being updated) but by good leadership skills to ensure staff know the importance of giving a holistic approach to caring for individual residents. Residents become like family, they take those that are able out, even to a fast food restaurant if that's what they want to do. They build good relationships with family members and are open to suggestions to improve the overall experience for the residents. As a retired nurse I'm happy to recommend.
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Review from Susan B (Wife of Resident) published on 7 March 2024 Submitted via Website•
Overall Experience
My husband arrived in November 23 and settled in extremely quickly in the home; I think this was because of the dedicated staff and management team. The staff treat other people living in the home with dignity and dedication. I am glad that my husband is at Portelet Manor because I feel he is looked after very well and always looks well-presented.
The food is nutritional, well prepared and a good variety, the fees paid for extras like chiropody and hairdresser are very reasonable and to have them on sight is even better.
The Christmas festivities were excellent, with every member of staff joining in with the residents from the management team down to the rest of the staff; it was a joy to be hold, seeing everyone's faces and having a good time.
The food is nutritional, well prepared and a good variety, the fees paid for extras like chiropody and hairdresser are very reasonable and to have them on sight is even better.
The Christmas festivities were excellent, with every member of staff joining in with the residents from the management team down to the rest of the staff; it was a joy to be hold, seeing everyone's faces and having a good time.
The staff are all very welcoming, and although the management team are very busy, they always find the time to keep me updated.
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Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Portelet Manor
What types of Care is Portelet Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Portelet Manor have?
There are 28 Single Rooms.
What are the Facilities & Services at Portelet Manor?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Portelet Manor to the centre of Bournemouth?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Portelet Manor to verify any information. View our terms and conditions. Portelet Manor has a Basic Service -more info.