Cavendish Care Home

301 Stroud Road, Gloucester GL1 5LB
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8.6 41 Reviews
  • Cavendish Care Home, Gloucester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250

All inclusive other than personal expenses such as hair, clothing etc.

These prices are only a guideline, please contact Cavendish Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Andrews (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)
Are you the Owner/Manager of Cavendish Care Home? View your Advertising Options

Cavendish Care Home Reviews (41)

8.6

Cavendish Care Home has a Review Score of 8.6 (8.569) out of 10, based on 3 reviews in the last 2 years.
Over all time Cavendish Care Home has 41 reviews.

Overall Experience
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  • 15
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Date Published
  • 41
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Reviewer Connection to Cavendish Care Home
  • 20
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Total of 41, showing 21-40
Review from Geraldine D (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Cavendish for the last five years. Since the present manager has been there the dementia care has improved immensely. The home is very dementia friendly i.e memory lane, sensory room, photographs, activities. I am extremely impressed with the activities coordinator she goes above
and beyond her duties as does the manager. The care staff work extremely hard and are very caring. The home comes over as friendly and very homely.
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Review from M B (Daughter of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager, seniors, health care assistants, cleaners and chefs all do such an amazing job, I don't think I could have put my mother anywhere else, the staff work in my mums home, not the other way round. I would consider myself a fault finder and hand on heart I have not found one, the staff are loving,
kind and caring. Nothing is too much trouble for them. Thank you all for looking after my mother as if she were your mother.
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Review from Joyce R (Sister of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother moved into Cavendish Care Home, Gloucester in March 2016 with Dementia. He has settled in quite well. He finds the lack of freedom difficult but accepts it now. We take him out when possible. The care he receives is very good. The staff are helpful and friendly. He enjoys the food and has
regular medication. He has had his hair cut and nails, bathed regularly and is now clean and presentable. All things that were difficult to achieve before.
The doctor visits regularly and he had his eyes tested. Activities are good. People have visited with animals. Exercises. They have had a fete, a day out and they are planning a trip on a boat. All since he has been there. I am quite satisfied with his care and appreciate all they do for him.
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Review from Sarah C (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager and senior care team have provided fantastic support to both dad and myself since dad became a resident. Their professional advice and judgement have made the stress of moving dad into care so much more bearable. The care and compassion provided to dad by all care team members means that
he has settled easily and feels secure in his surroundings. He is very well cared for both physically and mentally, and I am very pleased with the all-round approach provided here.
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Review from Sandra W (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. The registered manager and the care assistants are very caring and supportive of my mother. My mother has settled in very well and seems to be happy with her new environment, she has made friends and enjoys the activities that are laid on. The food is excellent and i am very happy
that my mother has been made very welcome. Her room is very comfortable.
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Review from Sharon (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy and settled in the home. The only criticism we have is the fact that her clothes and hairbrush keep going missing even though we do all her washing, very disappointed with this but other than that we are very happy with the service, staff and home. They are doing a very good job with
mum.
Reply from Kate Horsted, Director at Cavendish Care Home

Thank you for your review, and I am pleased that your mum has settled in well and that overall you are very happy with the care in the home. The points you raised have been discussed with the staff this week during meetings. The Registered Manager operates an open door policy and would be very happy to meet with you at any time should you wish to discuss anything at all.

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Review from Pam H (Daughter of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficiently run care home. All the staff are very attentive and seem to know the needs of the residents.
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Review from Theresa S (Daughter of Resident) published on 8 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father went to stay at Cavendish in June and has settled in well, mainly due to the excellent staff, they were very patient and understanding with him. They have just completed a sensory room which is lovely and very useful when Dad needs a quiet moment to gather himself. The gardens had a re vamp
this summer which was great and the staff have made the garden very pretty, everyone loves to go out there weather permitting. It is a lovely home with a 'family' feel to it, it has a great atmosphere and the staff are always welcoming, nothing is to much trouble. There are lots of activities for those residents who wish to join in, the summer and Christmas fetes were a great hit with the residents and we have a trip to Prinknash this weekend. The Staff do an excellent job and are very caring, I would feel very happy to recommend this home to anyone who is looking.
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Review from J D (Granddaughter of Resident) published on 24 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cavendish care home is managed to an extremely high standard by the registered manager who has made some very positive changes to ensure person centred care is delivered at all times. The care assistants are always helpful ensuring my granddad is treated with dignity and respect. I cannot fault the
care that my granddad received.
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Review from Alison C (Daughter of Resident) published on 14 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to Cavendish when she was discharged from the hospital where she'd had a frightening bewildering few days. She had not received the compassion she desperately needed considering how rapidly her mental capacity took a dive/escalated into dementia.
The staff at Cavendish welcomed her
warmly. They could not have been more attentive to all her needs. Physically in their care she is almost completely better. Emotionally though it is a joy to see how she has blossomed in their care. The registered manager and the senior carer in particular have been extremely kind and caring to all of us (her family), in adjusting to the trauma of the sudden transition from home, to hospital and to a care home.
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Review from Jeff R (Son of Resident) published on 16 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been brilliant. They have made a huge difference to my dads quality of life and in the process helped my dads family. My dad moved from a different care home. A mistake on our part as it has turned out, thank goodness we found the Cavendish Care Home.
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Review from Cathryn E (Daughter of Resident) published on 16 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has had periods of respite and now permanent care with Cavendish Care Home. They have been, without fail, kind and caring treating mum with respect but being firm when they need to be. They have dealt with her doctor, social services and the hospital on our behalf and kept us up-to-date with what
is happening. When she has needed additional support they have made all the arrangements for equipment so they can keep her comfortable. We're more than happy with the support she's received.
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Review from Lisa-Jayne F (Daughter of Resident) published on 19 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cavendish Home and staff provide the appropriate quality of care specialising in dementia. Always a friendly and warm welcome and despite what time of day or day of the week you arrive the atmosphere is happy. Residents individual needs are well catered for as "one size does fit all!.
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Review from Vicki C (Daughter of Resident) published on 18 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
In January this year (2015) my mum went to Cavendish for respite care due to her dementia becoming far worse and my father requiring a break from being my mum's full time carer. She only stayed for a short period due to her condition becoming worse and her requiring further assessment in hospital,
but during this time she was looked after exceptionally well. From the very first meeting with the manager the care and professionalism given by the manager and his staff was excellent. They went out of their way to look after my Mum (who had severe dementia and extreme anxiety) and also us, as we were very upset for my mum to have to leave her home.
She was always treated with respect and we knew when one of us was not with my mum she was looked after properly and with dignity. I always felt that the staff truly cared about my mum and her well being and she was not 'just someone staying in their care home'.
The rooms and all the communal areas were always clean and tidy. The bedrooms are not large, but adequate and had all that is required to be comfortable.
The staff were always happy to discuss my mum's care needs and even when my mum's care needs increased, they did what they could to ensure she had what she required. Unfortunately as my mum's condition deteriorated she had to leave here but the help they gave my mum is not forgotten.
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Review from John C (Son of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cavendish has been a godsend to us. Mums dementia had got to the stage where she wasn't safe to be left alone. Her care here has been fabulous and other than her dementia she is very well for a lady of 90. The staff are all very kind to the residents and the home has a family atmosphere rather than
that of an institution. The care is first class and it is clear that the staff form bonds with the residents, which all goes to making Cavendish a special place. There is also a good program of regular activities to keep the residents stimulated and entertained. The staff and management are approachable and open to ideas.
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Review from Anita A (Daughter-in-law of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From my experience this home seems to be a caring environment. Staff are very friendly, bright and cheerful, also listen to the needs of the service user and their families. The home seems to be improving each time the family visit.
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Review from Margarita G (Daughter of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mums been a resident here for three years. The last twelve months we have seen a big improvement with more activities etc. Pictures, Photo's, Fish tank has improved the inside of the home. Fencing off the front garden has given everybody more opportunity to enjoy the outside.
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Review from Symone D (Stepdaughter of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly environment, lovely garden. Happy with garden extension. Clean rooms very impressed with lift facilities.
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Review from Ellen D (Daughter of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from all the staff, very caring and understanding. Mum's personality has changed considerably since coming to Cavendish in a good way, she socialises very well which she didn't do before. By far the best care home I've come across in Gloucester.
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Review from Susan M (Daughter of Resident) published on 14 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with all aspects of mums care. She is always clean and tidy and well fed. Staff have made a real effort to get to know mum well and are always most helpful. Specifically the senior carer who mum gets on very well with and the manager who has made a real effort to transform the décor
to suite the service users needs.
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Current Review Score: 8.6 (8.569)

Overview of Review Score

The Review Score of 8.6 (8.569) out of 10 for Cavendish Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.694 for Cavendish Care Home is calculated as follows: ( (25 Excellents x 5) + (11 Goods x 4) ) ÷ 36 Ratings = 4.694
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.875 Points relating to the number of positive Reviews for Cavendish Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 3 Positive Reviews ÷ 4.8 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

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