Queensbridge House

63 Queens Road, Cheltenham GL50 2NF
Review Us
26 Reviews
  • Queensbridge House, Cheltenham
Show Queensbridge House on the Map

Care Provided by Queensbridge House

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Queensbridge Care Ltd
  • Privately Owned

Person in Charge

  • Karen Blanche (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
Are you the Owner/Manager of Queensbridge House? View your Advertising Options

Queensbridge House Reviews (26)

Over all time Queensbridge House has 26 reviews.

Overall Experience
  • 19
  • 4
  • 3
  • 0
  • 0
Date Published
  • 26
  • 0
  • 0
  • 0
  • 26
Reviewer Connection to Queensbridge House
  • 11
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Jackie C (Daughter of Resident) published on 19 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am not just extremely likely to recommend this care home, I take every opportunity to recommend it! It felt comfortable, friendly and well run from the very first time I entered it. Both of my parents moved in, over three years ago. Last December my father died there, and the love and care he received
were overwhelming. Everyone was solicitous, thoughtful and really helpful with my Mum and I, too. My Mum loves the singers and musicians who come regularly to entertain them. She is also very appreciative of the food. Her room is very comfortable. I really enjoy visiting my Mum as it feels like a family home. The carers are always happy to provide information and to help in any way. The people who have recently taken over the home have some exciting plans for improvement which I think will be great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit the home to see my mum I always find the staff very helpful and cheerful. There is always a nice atmosphere. The staff have my upmost admiration for doing a wonderful job in sometimes trying and upsetting circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joe P (Daughter of Resident) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother attends the day centre twice a week. She seems to be happy about attending and enjoys her time there. She partakes in the activities and enjoys chatting to the staff and residents. The staff are very friendly and welcoming and excel at dealing with patients with dementia. Always happy to discuss
any worries or concerns. Excellent service altogether.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James G (Grandson of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Queensbridge House is a warm and friendly house with a homely feel. Residents appear relaxed and well looked after. Staff are caring and treat residents with great respect. There are always activities going on to keep residents entertained and the staff go to great trouble to decorate the house and
garden for events throughout the year. If there was anything that could be improved we would request a little more help on arriving for our visit e.g. taking us to where our relative may be and a quick update on how they're doing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike R (Relative of Resident) published on 13 October 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My Aunt has been a resident for several years. During this period I have no significant problems. In terms of my overall perception with Queensbridge House is good. Staff friendly etc.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark M (Son-in-law of Resident) published on 12 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is treated with respect and kindness, she is looked after better than we ever could at home and she is happy which is the main thing. The staff are excellent and treat everyone as if at home. I cannot fault anything. I would be happy to be a resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2024

Overall Requires improvement

  • Caring Outstanding
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queensbridge House to verify any information. View our terms and conditions. Queensbridge House has an Basic Service - more info.