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Care Provided by Abbey Court Care
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 24 Service Users
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Abbey Court Care to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Abbey Court Care for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Abbey Court Care Ltd
- Private Owned
Person in charge
- Becky Poppy (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (12)
- Couples/Companion Rooms with ensuite Wet Room (1)
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Abbey Court Care Reviews (59)
9.9
Abbey Court Care has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years.
Over all time Abbey Court Care has 59 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Abbey Court Care
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Review from Sharon C (Daughter of Resident) published on 27 February 2023 Date of experience: February 2023•Submitted via Postal Review Card•
Overall Experience
From the first day bringing my mom, all the staff were so friendly and made me feel at ease leaving Mom in their capable hands, knowing she will be looked after. Thought the place was lovely and clean, bright with plenty of room to get around. The bedroom was homely and comfortable. Overall, the...
From the first day bringing my mom, all the staff were so friendly and made me feel at ease leaving Mom in their capable hands, knowing she will be looked after. Thought the place was lovely and clean, bright with plenty of room to get around. The bedroom was homely and comfortable. Overall, the staff were so helpful and kind. A truly caring place, bright and cheerful.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you for your excellent review. It clearly shows that we continue to exceed all expectations.
Review from Rose S (Daughter of Resident) published on 17 February 2023 Date of experience: November 2022•Submitted via Website•
Overall Experience
My father's stay at Evergreen was wonderful. The carers, the accommodation, the residents were all so good. It is always daunting to leave a relative in this way, but the staff supported me as well as my dad. I would just like to say thank you!
My father's stay at Evergreen was wonderful. The carers, the accommodation, the residents were all so good. It is always daunting to leave a relative in this way, but the staff supported me as well as my dad. I would just like to say thank you!
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you for your superb review showing that we continue to provide a top rate service.
Review from T R (Daughter-in-law of Resident) published on 8 February 2023 Date of experience: January 2023•Submitted via Website•
Overall Experience
In short, I would not recommend Evergreen.
My mother-in-law can't walk and uses a stand aid to transfer her. Evergreen called me after about 2 hours of mom being there and said mom could not use their stand aid and was taking 3 to assist her (I find this hard to believe as I used mom's with her...
In short, I would not recommend Evergreen.
My mother-in-law can't walk and uses a stand aid to transfer her. Evergreen called me after about 2 hours of mom being there and said mom could not use their stand aid and was taking 3 to assist her (I find this hard to believe as I used mom's with her by myself the morning I took her to Evergreen). They also said they couldn't keep her. I asked if they could keep mom until I found her a place somewhere else. To this the reply was no and that I need to collect her as soon as possible. The social worker spoke with them and suggested that we take mom's stand aid to which they said no.
The social worker did manage to find mom a placement thankfully.
Mom has carers 4 times a day and these had been cancelled. Evergreen showed no compassion.
Fortunately, mom has family to help resolve issues but not all elderly do.
My mother-in-law can't walk and uses a stand aid to transfer her. Evergreen called me after about 2 hours of mom being there and said mom could not use their stand aid and was taking 3 to assist her (I find this hard to believe as I used mom's with her by myself the morning I took her to Evergreen). They also said they couldn't keep her. I asked if they could keep mom until I found her a place somewhere else. To this the reply was no and that I need to collect her as soon as possible. The social worker spoke with them and suggested that we take mom's stand aid to which they said no.
The social worker did manage to find mom a placement thankfully.
Mom has carers 4 times a day and these had been cancelled. Evergreen showed no compassion.
Fortunately, mom has family to help resolve issues but not all elderly do.
Please bear this in mind before placing your loved ones into Evergreen. You could get the phone call to say come and collect.
↩Reply from Dave Thompson, Owner at Abbey Court Care
This review is nothing short of malicious and vindictive. Before the resident came in, her daughter told us her mother could weight bare and assist with transfers. When she arrived, it was clear she could not stand using our equipment, taking 3 staff in addition to support her. It was not safe for...
This review is nothing short of malicious and vindictive. Before the resident came in, her daughter told us her mother could weight bare and assist with transfers. When she arrived, it was clear she could not stand using our equipment, taking 3 staff in addition to support her. It was not safe for this lady to stay with us as she needed nursing care which we do not provide. Later that day she was eventually transferred to a local nursing home. The daughter was only at our Home for about 30 minutes, taking her mother to the bedroom and then the office to complete paperwork. Because of the short time she was at the Home and the fact she only saw a bedroom and the office, it is impossible for her to have made a reasoned assessment of any of the 12 topics to be reviewed. There is certainly no marks for carehome.co.uk for using a review system that is fatally flawed and no longer fit for purpose.
Review from Helen G (Daughter of Resident) published on 16 December 2022 Date of experience: September 2022•Submitted via Postal Review Card•
Overall Experience
Staff went the extra mile in helping my mum settle into her new home. They were gentle and kind during a difficult time. They have continued to be friendly, supportive and caring. The food always looks appetising and smells wonderful. We feel reassured that they have her best interests at heart.
Staff went the extra mile in helping my mum settle into her new home. They were gentle and kind during a difficult time. They have continued to be friendly, supportive and caring. The food always looks appetising and smells wonderful. We feel reassured that they have her best interests at heart.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you very much for your excellent review. It shows that we continue to provide a first-class service.
Review from Sheila S (Resident / Service User) published on 13 December 2022 Date of experience: November 2022•Submitted via Postal Review Card•
Overall Experience
It's very homey. very comfortable. The girls are excellent and very pleasant. I'm happy here and happy with the service offered.
It's very homey. very comfortable. The girls are excellent and very pleasant. I'm happy here and happy with the service offered.
Review from Ann P (Resident / Service User) published on 24 November 2022 Date of experience: November 2022•Submitted via Postal Review Card•
Overall Experience
Evergreen is a lovely place to be - it is a lovely home.
Evergreen is a lovely place to be - it is a lovely home.
Review from Brian P (Resident / Service User) published on 23 November 2022 Date of experience: November 2022•Submitted via Postal Review Card•
Overall Experience
I love living at Evergreen.
The staff are very kind and friendly.
I love living at Evergreen.
The staff are very kind and friendly.
Review from Martin M (Son of Resident) published on 2 September 2022 Date of experience: August 2022•Submitted via Postal Review Card•
Overall Experience
Amazing staff and very caring. The staff helped out all the time when needed. It is a very homely environment with very friendly staff. They made my mom feel like she was a part of the family.
Amazing staff and very caring. The staff helped out all the time when needed. It is a very homely environment with very friendly staff. They made my mom feel like she was a part of the family.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you very much for your excellent review. It is good to see that your mother enjoyed her stay with us, as the staff did looking after her. We would welcome her back anytime.
Review from S F (Friend of Resident) published on 29 June 2022 Date of experience: May 2022•Submitted via Postal Review Card•
Overall Experience
My friend was admitted as an emergency placement to Evergreen. The staff welcomed her with open arms and were very kind and thoughtful of her needs. She had never been in a care home before and was very nervous about moving in. She has settled very well and I can't thank the staff enough for all...
My friend was admitted as an emergency placement to Evergreen. The staff welcomed her with open arms and were very kind and thoughtful of her needs. She had never been in a care home before and was very nervous about moving in. She has settled very well and I can't thank the staff enough for all they have done.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Many thanks for your excellent review, highlighting our continued commitment in providing a first-class service.
Review from K G (Resident / Service User) published on 11 April 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
Good food. Very good staff. Very clean. I love living in Evergreen.
Good food. Very good staff. Very clean. I love living in Evergreen.
Review from June W (Resident / Service User) published on 10 December 2021 Date of experience: December 2021•Submitted via Postal Review Card•
Overall Experience
Excellent service. Staff very pleasant and helpful. Food good.
Excellent service. Staff very pleasant and helpful. Food good.
Review from Doreen s (Resident / Service User) published on 3 December 2021 Date of experience: November 2021•Submitted via Postal Review Card•
Overall Experience
Staff really friendly. Very clean. Really good food.
Staff really friendly. Very clean. Really good food.
Review from E T (Resident / Service User) published on 21 October 2021 Date of experience: October 2021•Submitted via Postal Review Card•
Overall Experience
Very kind. Every staff member. Excellent food. Very clean and caring. Excellent service.
Very kind. Every staff member. Excellent food. Very clean and caring. Excellent service.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you very much for your excellent review of Evergreen, it is well appreciated by all staff and management.
Review from C L (Respite Resident) published on 1 March 2021 Date of experience: February 2021•Submitted via Postal Review Card•
Overall Experience
I came to Evergreen as urgent respite and will be sad to leave because the staff and residents have shown unconditional positivity as regards to me. Food is great and being honest I can't find fault at Evergreen.
I came to Evergreen as urgent respite and will be sad to leave because the staff and residents have shown unconditional positivity as regards to me. Food is great and being honest I can't find fault at Evergreen.
↩Reply from Dave Thompson, Owner at Abbey Court Care
It is good to hear you are thoroughly enjoying your stay with us. Many thanks for taking the time to give us such a wonderful review.
Review from Robert J (Husband of Resident) published on 25 November 2020 Date of experience: November 2020•Submitted via Postal Review Card•
Overall Experience
I am very happy with the service provided. The staff are very helpful and kind. They care for my wife so well and I know my wife is happy in their care. The carers are amazing, they not only understand my wife's needs but also help me as I have been struggling with not seeing my wife due to Covid....
I am very happy with the service provided. The staff are very helpful and kind. They care for my wife so well and I know my wife is happy in their care. The carers are amazing, they not only understand my wife's needs but also help me as I have been struggling with not seeing my wife due to Covid. I phone three times a day and it's never any trouble for them to speak with me and let me know how my wife is.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you very much for your excellent review. It is good to hear that we continue to provide a first-class caring service in these difficult times.
Review from David W (Son of Resident) published on 18 September 2020 Date of experience: September 2020•Submitted via Postal Review Card•
Overall Experience
Mom is very happy here. Her health has greatly improved and after living alone for several years, she now feels she has her life back. The staff are lovely and Mom loves them all. Mom also enjoys her meals and feels really at home here. The staff go the extra mile for the residents, even painting...
Mom is very happy here. Her health has greatly improved and after living alone for several years, she now feels she has her life back. The staff are lovely and Mom loves them all. Mom also enjoys her meals and feels really at home here. The staff go the extra mile for the residents, even painting Mom's nails and providing stimulating activities.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Many thanks for your first-class review. It's really good to hear that your mother has settled in well and that you are both very happy with the excellent service we continue to provide.
Review from Maureen M (Daughter of Resident) published on 27 August 2020 Date of experience: August 2020•Submitted via Postal Review Card•
Overall Experience
My mother entered Evergreen just ten days before lockdown. She was traumatised by going into the home straight from hospital. The staff soon settled her into a lovely room, very near to the office so that they could keep a close eye on her. My mother has needed a lot of attention and the staff have...
My mother entered Evergreen just ten days before lockdown. She was traumatised by going into the home straight from hospital. The staff soon settled her into a lovely room, very near to the office so that they could keep a close eye on her. My mother has needed a lot of attention and the staff have comforted her and responded sensitively to her needs. We have been able to visit her during lockdown via a temporary shelter erected outside. I am very impressed with how the staff are providing stimulating activities and we receive regular WhatsApp videos and photos of any events. There is a real family atmosphere within the home and all staff are friendly and approachable.
↩Reply from David Thompson, Owner at Abbey Court Care
Thank you very much for your wonderful review. We are very grateful to have such support from families and to know that all the dedication and hard work our staff continue to provide is much appreciated.
Review from P N (Daughter of Resident) published on 12 August 2020 Date of experience: July 2020•Submitted via Postal Review Card•
Overall Experience
Mom has been in Evergreen since January 2013. The staff at the home have always been professional, caring and friendly. They show genuine love for my mother, and I can not in all the years she had been at Everygreen fault the care she has received. I have mentioned this home to other people who...
Mom has been in Evergreen since January 2013. The staff at the home have always been professional, caring and friendly. They show genuine love for my mother, and I can not in all the years she had been at Everygreen fault the care she has received. I have mentioned this home to other people who have doubts about the 'care system' for their family members.
↩Reply from David Thompson, Proprietor at Abbey Court Care
Many thanks for your glowing review. It is heartwarming to hear that your Mothers care has been faultless throughout the seven-plus years she has been with us.
Review from S S (Daughter of Resident) published on 11 August 2020 Date of experience: July 2020•Submitted via Postal Review Card•
Overall Experience
Very happy with the care provided and all the activities that are done with her.
She seems very happy at the home.
Very happy with the care provided and all the activities that are done with her.
She seems very happy at the home.
↩Reply from David Thompson, Proprietor at Abbey Court Care
Thank you very much for your review. Although the bedroom you both chose was very tastefully redecorated throughout before your mother moved in, it is our smallest room.
Review from V P (Daughter of Resident) published on 3 April 2020 Submitted via Postal Review Card•
Overall Experience
I find the staff very friendly and helpful. The rooms are fresh and clean. Mom doesn't like some of the dinners. Where mom sits nobody can see or hear the TV. The room where they eat is very pleasant. Thank you for taking good care of mom.
I find the staff very friendly and helpful. The rooms are fresh and clean. Mom doesn't like some of the dinners. Where mom sits nobody can see or hear the TV. The room where they eat is very pleasant. Thank you for taking good care of mom.
↩Reply from Dave Thompson, Owner at Abbey Court Care
Thank you very much for your review, your comments are much appreciated. After talking to your mother, we are now able to tailor meals to her liking.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
News
- 27 Feb 2025
We are celebrating our 40th Anniversary this year
Upcoming Events
There are no upcoming events for Abbey Court Care.
Awards / Recognitions (2)
- 15 Feb 2016Recipient: Abbey Court Care
- 01 Feb 2015Recipient: Abbey Court Care
Accreditations
There are no accreditations posted yet for Abbey Court Care.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Court Care to verify any information. View our terms and conditions. Abbey Court Care has a Basic Service -what a Basic Service includes.