
My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)



My mother has been in this care home for 4 years now got a nice room and gets good carN J(Mother of Resident/Service User)



Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life.
Set on Alvechurch Road, Austin Rose offers 80 individual beds and seeks to bring the latest in state-of-the-art care facilities to the Northfield area. Austin Rose offer care such as Residential, Nursing, Dementia and also End of Life Care.
Whilst Austin Rose is very proud to showcase...
Care Provided by Austin Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing fees is the cost as quoted plus FNC Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
The price(s) shown are provided by the care home. Contact Austin Rose Care Home for full pricing details and T&Cs.
Contact Austin Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Mandisa Hunter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- No restrictions on visiting times but the home ask that visitors be mindful of lunch and tea times so as residents can enjoy mealtimes without distraction.
Parking
- Ample car parking spaces
Austin Rose Care Home Reviews (125)
Austin Rose Care Home has a Review Score of 9.8 (9.831) out of 10, based on 42 reviews in the last 2 years.
Over all time Austin Rose Care Home has 125 reviews.
Austin Rose has a nurse on each floor. This means that Mum has appropriate and timely care when required, which has dramatically reduced drawn-out hospital admissions. The nursing staff monitor Mum's daily condition and liaise with any concerns.
Mum goes to activities and concerts and has made friends. She feels safe at Austin Rose. There are both seasonal and creative activities and residents are encouraged to attend and participate.
The kindness and consideration shown by both the nursing, caring and administrative staff is outstanding. Staff are polite, helpful and resident-focused. They are very supportive towards families. It's a huge relief to see Mum so well cared for.
The home is spotlessly clean, tidy and well-appointed. A visit is recommended.
Thank you for your very kind review of Austin Rose and we are very pleased to hear that your mum's move has been a positive experience. All of our teams work hard to make Austin Rose a pleasant and caring environment and we are happy to hear that you feel confident that your mum is in our care. We will pass on your lovely review to our teams who will be pleased to hear this.
My Mother had a terrible experience in hospital and wanted to give up. She needed 24-hour care. The change in her in the last 6 weeks of her life was remarkable. She was showered, had her hair done, and her nails painted, and opticians, and a chiropodist. Although she was in a wheelchair, joined in and enjoyed some of the activities and had company. She had a lovely room she made her own. With her own personal bits. Lovely meals, she was treated with dignity and care second to none, even though we were made to feel so welcome. It was like leaving an extended family, we'll miss them.
Thank you for your kind words. We are pleased to hear Mum enjoyed her last weeks at Austin Rose Care Home. We strive to ensure we give the best care to all our residents. We hope to see you again at one of our events.
Everyone is so kind and caring. They give Dad dignity care and respect. They will laugh along with him and I am always greeted with a warmth whenever I pop through the door.
Dad feels safe. He eats great food and has the very best care you could ever wish for.
Thank you to all the team at Austin Rose. You are brilliant.
It's a great pleasure to care for your dad. Thank you for your kind words.
The staff at Austin Rose have been outstanding with their help and support to enable my mom to move into the home and although very short stay, they were absolutely golden when she passed.
Thank you so much for your kind words. We are grateful for your appreciation and are glad we could provide support and care for your mom during her time with us.
Myself, my brothers and our family were able to be with Dad 24/7 in his final days. Your staff looked after us and it was much appreciated.
As my dad would say... "First class!"
Thank you for your kind words. Your dad was a pleasure to care for.
I would just like to say a big thank you to all the carers who looked after my dad. I have never witnessed such a lovely load of people who would do anything for you, didn't matter what time of day or night. They didn't just look after our dad they looked after us with food and drinks it was unbelievable. To you people at the top need to recognise the little lady who I can't name, she is a legend. She keeps them all in check amazing lady.
Thank you so much for your kind words. It was a pleasure to care for your dad. You also are a lovely family.
As my late dad would say, first class everything you would want and need at a terrible time, the full team of carers and nurses were fantastic, not only to my dad but to me and my brother and sister. They all looked after us as well. I cannot rate the service they have provided to us highly enough. We as a family are so grateful that Dad spent his last 10 days of his life in such a wonderful place as Austin Rose. Many many thanks to all the team.
Thank you for your kind words it was a pleasure to care for your dad and look after you all.
I enjoy my visits and speak to the staff and have a good rapport with them.
Thank you for your kind words we are glad you enjoy your visits with your friend.
I would like to say what a lovely home Austin Rose Care Home is. Everywhere is beautifully decorated, spotless and feels calm and relaxed. All the staff were very polite and friendly. I stayed several hours and I came away knowing my sister-in-law was being cared for by lovely, caring people. Thank you to everyone for the hard work you do for the residents and their families.
Thank you so much for your kind words, it means a lot.
The home arranged afternoon entertainment from a ukulele band. It was lovely to see the residents singing along, brings back memories.
Thank you for your kind words. So glad you enjoyed the event.
What a great move. Dad loves it here. He loves every member of staff and they love him. Everything is 1st class.
Dad fell and broke his hip last October and after spending 3 weeks in hospital he returned to Austin Rose a shadow of his former self, however, everyone has actively encouraged him in his recovery. He is now nearly back to full health. All thanks to the amazing staff.
We have regular family meetings where we can iron out any issues but in all honesty, there is never anything to cause any concern at all.
If you are looking for a wonderful place for your loved ones to live then look no further. Austin Rose is the place for you.
We always leave with a warm feeling knowing how well every member of staff cares for my dad.
Thank you.
Thank you for your kind words. Your dad is a pleasure to care for.
I couldn't fault this care home from the minute we went to view it prior to Dad moving in. We were impressed with the decor, cleanliness and facilities. The staff were friendly and the receptionist who showed us around was very informative. Unfortunately, Dad was only a resident for a few days before he sadly passed away. The care and compassion he received were second to none. If anyone is looking for a care home for a loved one we would definitely recommend Austin Rose.
Thank you for your kind words at this sad time. We are so sorry for the sad loss of your dad. Take care of each other.
Highly recommend it if you are looking for the best care for your loved ones.
Thank you so much for your kind words it is so nice to know you are happy.
As I do not live locally, it is such peace of mind to know that he is very well looked after and safe.
Austin Rose is a nursing home I would highly recommend.
Your Uncle is a pleasure to care for.
My mother came to Austin Rose on 29/9/23. During this time, my mother has received excellent care. The staff at Austin Rose are very approachable and extremely friendly and have such a professional way about them. Unfortunately, my mother passed away on 31/10/23, but she was treated with such dignity. Thank you.
Thank you for your kind words. It was a pleasure to care for your mother.
We had an occasion last week when her elderly brother, sister-in-law and niece came to visit and they very kindly put out some refreshments and snacks for us all so just want to say a big thank you.
Thank you for your kind words. I am so glad you had a lovely day. Your mom is a pleasure to care for.
I visit my neighbour most weeks and he is well cared for, tells me the food is very good. Staff are very friendly and polite. Rooms are clean and communal areas are regularly decorated.
Thank you for your kind words, I am glad that you and your neighbour are happy.
Knowing she is being looked after so well in a very lovely home is just what she needs to get better. The activities provided are A*, from pony visits to singers.
Nothing is too much trouble.
Thank you so much, you grandmother is a pleasure to care for.
My mother came into your care on the 29/9/23. The nursing care that she has been having is fabulous. The care which my mother receives is excellent, so caring and patient. My mother is 85 years old, and unfortunately, my mother cannot live alone, as recently been diagnosed with brain cancer (this is terminal).
Your Mother is a lovely lady and a joy to care for.
Smiles and warmth greet you from the moment you step in. The decor and environment is beautiful, light and airy.
As a family, we were so worried and anxious about moving Mom to a nursing home but I have to say from day one mom has been treated with dignity and respect. Every member of the team has shown mom compassion, understanding and genuine care. I cannot fault them.Mom's needs are complex and they have dealt with all her needs with professionalism and skill. Every change I have been informed and consulted on. It is such a relief knowing Mom is in amazing hands.
The whole team work so, so hard. I am so grateful to every one of them. Their smiles, warmth and care make all the difference and we couldn't wish for a better place for mom to be. She is happy and content and that make us as a family so happy.
Thank you for taking the time to leave a review and such an amazing and positive one! We are delighted to hear that your experience at Austin Rose has been 5* and this has given you reassurance your mum is in safe hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 17 Jul 2026
We were recently delighted to welcome members of the Fowler family back to Austin Rose following the sad passing of their beloved mum, who is deeply missed by our staff...
- 05 Mar 2026
We’re delighted to share that Macc Care has been recognised as one of the Top 20 Mid-Size Care Home Groups in the UK! This incredible achievement is a true testament...
- 05 Jan 2026
?? Looking for Respite Care? Pop In and See Us at Austin Rose! ?? Are you searching for a little extra support for a loved one — or even for...
There are no upcoming events for Austin Rose Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Austin Rose Care Home.
Meet the Team (8)

Hi, I’m Mandi, and I’m proud to be the Care Home Manager here at Austin Rose.
With over 10 years of Nursing experience, I am passionate about providing compassionate care to our residents. My goal is to create a warm, supportive environment where everyone feels valued and respected, and I believe in a person-centred approach, tailoring our care to meet individual needs.
I originally completed my qualification in Adult Nursing in 2008 and have worked in various busy Nursing environments throughout my career. I always pride myself on being hardworking and enthusiastic, with a willingness to learn new skills and adopt new ideas and enjoy working alongside my team to deliver quality services for residents to maintain their wellbeing.
When I’m not at work, I enjoy spending quality time with my family and exploring the outdoors. I love holistic therapies and self-care, and I adopt this approach in care delivery to our residents. I love massages, retail therapy, listening to music and socialising with others. I am very creative and enjoy ensuring that environments have a touch of glamour.

I have Level 3 qualifications in health and social care and also Business Administration. The past year, I have been making my way up from being an Office Manager in a Nursing Home in my hometown, Leamington Spa.
My passion is to ensure our loved ones get a loving and healthy home as they reach their elderly days and are no longer able to look after themselves in the way they used to. I am a strong believer that we should give back to those who once gave to us.

I have had the privilege of working with Macc Care for over 10 years, and it has been a remarkable journey thus far. My journey began at Meadow Rose, another esteemed residence within the Macc Care group. The inherent satisfaction that comes from assisting the elderly and offering them the vital support they require is truly immeasurable.
Austin Rose, the home I am currently based, is truly exceptional. It has a warm and inviting atmosphere, creating a sense of belonging and friendship. The provision of top-quality services, coupled with the unwavering dedication of the staff, sets it apart as an outstanding workplace. I am grateful for the opportunity to be part of this remarkable team.

Marianne is very passionate about her work, she pulls out all the stops to make everyone’s Day run smoothly, Marianne has a very wide set of skills and loves to help, and get involved. You will always see Marianne in the reception with a smiling face waiting to greet you as you enter our Care Home.

Irene began working at Austin Rose as a nurse and worked her way up to Clinical lead.
On Client Hills Suite. Nothing is too much trouble for Irene as she always goes above and beyond and ensures all residents within her care have their needs met.

Bal is the employer of the year for 2023 as she is a kind, loving and hardworking person.

I have been working at Austin Rose for six years now, and it has been a wonderful journey thus far. We typically engage in two activities per day, which may include playing Bingo, hosting singers, crafting, organizing cinema nights, and celebrating national holidays. Austin Rose has provided me with all the necessary equipment and decorations to successfully conduct these activities. What I enjoy the most is seeing the smiles on the residents' faces while participating in these activities and witnessing their enthusiasm to engage.

Shaunna likes nothing more than to see the home sparklingly clean and maintain the exceptional facilities to the highest standard alongside her team of housekeepers.
Whilst going about her work, she always finds time to stop and spend with our wonderful residents and show them that fabulous smile.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Austin Rose Care Home to verify any information. View our terms and conditions. Austin Rose Care Home has an Enhanced Service -more info.