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Care Provided by Penn House Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Penn House Ltd to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Penn House Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Penn House Ltd
- Private Owned
Person in charge
- Lee Smith (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 1
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (11)
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Penn House Ltd Reviews (23)
9.8
Penn House Ltd has a Review Score of 9.8 (9.757) out of 10, based on 17 reviews in the last 2 years.
Over all time Penn House Ltd has 23 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Penn House Ltd
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Review from Vera (Daughter of Resident) published on 26 November 2019 Submitted via Website•
Overall Experience
After spending 9 weeks in hospital laying on her back with a neck brace on my 79-year-old mom was transferred on 20/11/2019 to Penn House via step down.
First impressions when I walked in the home was that it was warm and the staff also warm and friendly also there was no smell sometimes...
After spending 9 weeks in hospital laying on her back with a neck brace on my 79-year-old mom was transferred on 20/11/2019 to Penn House via step down.
First impressions when I walked in the home was that it was warm and the staff also warm and friendly also there was no smell sometimes attributed to a care home.
My mom has been a resident for 5 nights and she has asked for cake, the first time in 9 weeks she has asked for food, she is in a warm comfortable room and is smiling and sleeping much better. My dad is happy to see my mom being looked after so well.
My mom's skin is in a bad way due to the hospital stay, but the staff at Penn House are looking after her to the district nurses instructions.
The family are hoping that after the physios have helped my mom to stand then hopefully walk again there will be availability for my mom to continue her stay.
First impressions when I walked in the home was that it was warm and the staff also warm and friendly also there was no smell sometimes attributed to a care home.
My mom has been a resident for 5 nights and she has asked for cake, the first time in 9 weeks she has asked for food, she is in a warm comfortable room and is smiling and sleeping much better. My dad is happy to see my mom being looked after so well.
My mom's skin is in a bad way due to the hospital stay, but the staff at Penn House are looking after her to the district nurses instructions.
The family are hoping that after the physios have helped my mom to stand then hopefully walk again there will be availability for my mom to continue her stay.
A big thank you to all the staff and management for looking after mom and putting a smile back on her face!
Review from Moira L (Niece of Resident) published on 20 September 2018 Submitted via Website•
Overall Experience
My uncle was recently a resident at Penn House and I was very happy with the care he received. The staff were extremely helpful and caring and I was always made
to feel extremely welcome every time I visited him. When he was taken ill one morning the member of staff stayed with him in the...
My uncle was recently a resident at Penn House and I was very happy with the care he received. The staff were extremely helpful and caring and I was always made
to feel extremely welcome every time I visited him. When he was taken ill one morning the member of staff stayed with him in the ambulance and at the hospital till we got there, I felt this really showed a real caring and compassion over and above what I would have expected.
Review from Mark B (Son of Resident) published on 8 May 2018 Submitted via Website•
Overall Experience
My mother is a resident at Penn House care home, I recently found out and in the ten or so times my wife and I have visited the home, to see my mother, the last two occasions have been the worst. The upstairs, in fact, the whole house smells really badly of urine. I find this totally unacceptable,...
My mother is a resident at Penn House care home, I recently found out and in the ten or so times my wife and I have visited the home, to see my mother, the last two occasions have been the worst. The upstairs, in fact, the whole house smells really badly of urine. I find this totally unacceptable, for a care home standard of hygiene. The staff are friendly and helpful, I've never seen my mom eat a hot meal while I've been there. Looking at other care homes closer to myself and my family, the standard does seem to be a lot higher than the standard she's getting at the moment. I'm concerned for her mental health as there doesn't seem to be anything to occupy her mind whilst she convalescing with a very badly broken leg (7places).
Yours concerningly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 February 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
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