Beechwood Residential Care Home

Holly Green, Upton upon Severn, Worcester WR8 0RR
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9.7 85 Reviews
  • Beechwood Residential Care Home, Worcester
Beechwood is a thriving care home full of activity, which has a warm, family feel the moment you walk through the door.

Not only do the team provide residential and dementia care, they also offer pre-bookable respite care breaks. These are ideal for carers who might need a short break themselves, with the peace of mind of knowing their loved one is in safe hands.

The enormous gardens are the perfect spot for residents to enjoy growing their own fruit, vegetables and herbs, which is then used in the kitchen, where the chef creates delicious home-cooked meals.

During the summer, the team supported residents to create their own personalised garden plots and window boxes, where they have grown everything from flowers and beetroot to tomatoes. And the gardens are perfect for when ponies from the local riding stables pop in.

The team are passionate about enriching the lives of their residents and supporting them to have a very active role in how their home is run. Beechwood’s resident ambassadors provide feedback at residents’ and relatives’ meetings and welcome potential residents, spending time answering any questions they or their loved ones might have.

The local community is embraced into life at Beechwood. Local nursery children, community volunteers, a singing group, Gina’s exercise class and Malvern Community Library are all regulars. Animal visits are also popular, with everything from therapy dogs to reptiles!

Every Friday people from the Upton community join the residents for coffee and cake (11am- 2pm).

A hairdresser visits for weekly appointments in the home’s salon, and there is a large lounge, as well as smaller lounge areas and a conservatory to spend time with family and friends, who are welcome at any time. And families can also see what the residents have been enjoying doing on the home’s private Facebook page.
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Care Provided by Beechwood Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1046
  • RESPITE Self-Funded Residential Care: from £1046

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1046 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Beechwood Residential Care Home to find out the exact price for your requirements.

Contact Beechwood Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beechwood Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Eve Owen (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002
  • Number of floors: 1

Room Information

  • Single Rooms (38)

Beechwood Residential Care Home Reviews (85)

9.7

Beechwood Residential Care Home has a Review Score of 9.7 (9.738) out of 10, based on 31 reviews in the last 2 years.
Over all time Beechwood Residential Care Home has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Beechwood Residential Care Home
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Total of 85, showing 21-40
Review from Ursula H (Wife of Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood Care Home provides quality care and a friendly environment for my husband every time he comes in to give me much-needed respite. He is always happy and all staff without exception do a superb job looking after him. I would recommend your home to anyone looking for respite or full-time care
and my daughter and I as well as friends who've visited are equally impressed by the friendly and helpful staff.
I know whenever I leave my husband he is in good hands and will be well cared for, and I would like to thank everyone for enabling me to leave him without worrying. I am a grateful carer.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you four your wonderful review, the team at Beechwood will be delighted to read your comments and we hope to welcome your husband back soon.
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Review from A P (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very pleased that my father has settled into this lovely care home which I feel is very clean with good staff. Every time I visit Dad he looks well-presented and cared for. I would recommend this home if I was asked by anyone who was looking for a home for their loved one.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your wonderful review for Beechwood, we are delighted to hear how well your father has settled into the home.
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Review from Julie-Ann C (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Beechwood in January 2018. This was a huge change for Mum a very independent person.
The worries of maintaining a property, bills, washing, cooking, etc were lifted away. She had company, 24-hour care, went to sleep at night, took her medication regularly, lots of good food and activities.
The
biggest factor was the love and dignified care of the staff, nothing was too much trouble.
Mum made friends while retaining her independence with her homely room to retreat to. Once settled she embraced life at Beechwood and it became her happy home for 5 years.
As a daughter, you always worry about doing the right thing. Such a relief to see Mum settle and witness the care she received and how well she responded to it.
We became part of the Beechwood community and I became a volunteer at the weekend. Meeting and greeting family members and friends of other relatives, sharing my and their experiences and I hope helping and reassuring them through a difficult time.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your review of Beechwood, the team are very special and we will be sure to pass on your wonderful comments. And thank you for devoting your time as a volunteer, this will be a great…read more
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Review from M H (Wife of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very welcoming, Cheerful, attentive and caring. Beechwood is always clean, bright and well-maintained. Regular and varied activities appear to be run We receive regular updates and communication is excellent.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your review for Beechwood, the team are certainly very special and are passionate about enriching the lives of their residents.
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Review from Nick W (Son of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well all the staff from my experience are happy and all doing something when ever I visit so if I don't engage, they are focused on their tasks. Can't ask for any more, no complaints. My pop is always clean, well presented and seems happy in his situation. Again, no complaints. So carry on the good
work.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your review of Beechwood, we will be sure to share your positive feedback with the team.
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Review from Chris K (Son of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at Beechwood for about five months. We chose Beechwood because it's relatively small and homely; larger homes were too overwhelming and 'posh' for her. The rooms are quite small, and not ensuite, but the facilities, lounge, and dining area are just a few steps away.
Mum's first few
weeks were difficult - she was anxious and uncooperative - but the staff were extremely patient and caring. Eventually, she settled down, her mood improved dramatically, and she has been fine ever since. She is now healthier, happier, and more relaxed and cheerful than she has been for years, and she doesn't want to be anywhere else!
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your wonderful review, we are delighted to hear how your mother is thriving at Beechwood.
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Review from Lynn M (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Managed professionally and care excellent all round. Home clean and food lots of choice, well cooked. Nothing is too much trouble for them to do anytime, always with a smile and comforting when needed. Well led, happy staff and most importantly happy residents. There is nothing I can say that’s negative
or cause for concern about my father’s stay in this lovely home, he's happy and we’re all happy with everything.
Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home
Thank you for your review of Beechwood; it is certainly a happy home!
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Review from Judy C (Daughter of Resident) published on 29 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always great with Mum and us.
Lovely place, Mum seems really happy.
Always activities going on and trips out. Plenty of interaction.
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Review from A F (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have been residents at Beechwood Residential Care Home since the end of July 2023 and I can honestly say this is the best care home in so many ways! This staff, every single one of them, have looked after my parents incredibly. Always on hand, they are so caring, genuinely caring about their
residents and families. Healthcare is second to none and there is so much for the residents to do. The home itself is inviting, my parents love it, my dad thinks he's in a hotel! Can't recommend enough.
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Review from Amanda B (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed emergency respite care whilst her long term needs were assessed. The assessment team showed her every respect and consideration and within 24 hours they had seamlessly organised for her to move into Beechwood Residential Care Home. We were met on arrival with smiles and warm words from
everyone and this has been the case every day since. All I wanted for Mum was for her to be made to feel safe, valued and well looked after and I cannot think of anywhere nicer for her to be. The home is warm, feels homely and happy. Because everything is so well taken care of, I can visit and enjoy spending time with her instead of worrying about what needs to be done. Thank you all.
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Review from S T (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following my dad's death in April 203, it became apparent that my mum could not cope on her own due to Alzheimer's. I was recommended to Beechwood by a relative. On looking around, the staff were all very pleasant and professional, and the home had a nice, homely atmosphere. Mum has been in the home
since June, and she looks a lot better in herself. She is always clean and tidy, and I cannot fault the care of all the staff - it is excellent. I would like to thank the manager and all the staff for the excellent care they give to Mum and all the residents.
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Review from Nigel B (Son of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The first couple of weeks were difficult for mother to adjust to, however, the staff were very supportive and reassuring and slowly things improved. One or two problems were brought to the manager's attention and they were dealt with swiftly. All the staff are helpful and polite with a good general
atmosphere and feeling about the home.
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Review from Janet C (Daughter of Resident) published on 29 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was cared for at Beechwood Residential Care Home for two and a half years. She was always well cared for, personal wishes were respected. Mum was surrounded by a wonderful staff team, who went above and beyond. As a family, we felt she was really loved by them all. Thank you to everyone.
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Review from Ian L (Son of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beechwood is a pleasant facility, not at all like an institution. There are many homely features scattered about the communal areas, like family photos and old fireplaces.
The staff always give me the sense that they really do care. There never seems to be a feeling that they are 'going through the
motions'.
For me, the people who care for Mum are the most important thing, and the people at Beechwood make me feel confident that Mum is very well looked after.
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Review from Anthony H (Son of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Beechwood Residential Care Home put on a party for my mum's 100th which was absolutely brilliant. We paid for a singer who was great. The food and drink was excellent and more than enough. Most of the residents attended which mum really enjoyed. Since she has been at Beechwood the staff
have looked after my mum so well. I can not thank them enough.
Reply from Fae Doherty, Senior Marketing Officer at Beechwood Residential Care Home
Thank you for your review! Sounds like a fabulous celebration - we are so glad our team and residents could be a part of it too. Happy Birthday to your mum! Best wishes, Fae
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Review from John M (Resident) assisted by family/friend published on 25 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and communicate with everyone. Happy and cheerful too. Managers also take time to interact with residents and do their best at all times.
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Review from J C (Daughter of Resident) published on 8 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Beechwood Residential Care Home has been excellent. My mum has been living there for just over 12 months. She has received the best care possible. All the staff are extremely caring to both my mum and me. They are very supportive, and I must say, always cheerful in what has been an
extremely hard two years for everyone, and they have managed to keep all the residents safe during the worst of the pandemic. I would thoroughly recommend Beechwood.
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Review from David S (Husband of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife enetered Beechwood just eight months ago suffering from Alzhimer's/Dementia as well as other chronic conditions. The care she has received has been exemplary in all ways, and I have been kept informed about her condition and welfare at all times. Covid caused so difficulty, sure, but did not
prevent visits to see my wife. I, and our children, are pleased to see the staff's attention to detail.
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Review from J C (Son of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very kind and caring. Contacted us when needed and made us feel very welcomed. My father did take a little while to settle in but enjoyed the routine, food and particularly the activities which are such good social activities.
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Review from J P (Daughter of Resident) published on 17 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed over the last 2 years with the dedication of all the staff at Beechwood. They have worked so hard to keep residents safe whilst allowing as much visiting as possible in the circumstances. On a more general note, Beechwood is a happy place with very much a family atmosphere.
Reply from Fae Doherty, Senior Marketing Officer at Beechwood Residential Care Home
Thank you so much for your wonderful review - it is so lovely to hear how impressed you are with our caring team. Beechwood really is a happy home! Best wishes, Fae
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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Beechwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Beechwood Residential Care Home is calculated as follows: ( (273 Excellents x 5) + (83 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 362 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beechwood Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (6)

Eve

Eve Owen

Job Title: Home Manager Joined: 2021

I am proud of the home and the team here, who are supportive and make Beechwood feel like a family.


The home is set out so residents are able to access our gardens and have social interaction and we work in collaboration with them so they have a purpose to their day. This supports everyone’s well-being.


Sanctuary Care gives everyone opportunities to be the very best they can be.

Zoe

Zoe Rira

Job Title: Deputy Manager Joined: 2022

"At Beechwood there is such a friendly atmosphere and we're one team - we set and achieve goals and ensure continuity with our residents' interests and routines. Our residents feel a sense of purpose and belonging and it makes me want to be at work every day - it's a joy. "


Zoe has worked with Sanctuary Care for many years, and in 2021 she won the Care Hero Award in the Worcestershire Health and Social Care Awards, as well as being crowned overall winner of the entire event!

Sue

Sue Kemp

Job Title: Catering Assistant Joined: 1989

I have worked at Beechwood for 34 years and I love the residents - they are so friendly. The team is amazing and I love working with them. And the management is very supportive and understanding.

Susan

Susan Shonhiwa

Job Title: Care Assistant Joined: 2022

I love the environment and the team I work with at Beechwood. I love the residents and making them happy. And the management is welcoming and supportive.

Dee

Dee Shepherd

Job Title: Activities Co-Ordinator Joined: 2022

I love working with the team and making our residents happy. I love coming to work and enjoy my job at Beechwood.

Sian

Sian Owens

Job Title: Activities co-ordinator Joined: 2022

Giving the residents here at Beechwood a sense of purpose makes me feel happy and fulfilled.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechwood Residential Care Home to verify any information. View our terms and conditions. Beechwood Residential Care Home has an Enhanced Service - more info.