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Regent Residential Care Home

School Road, St John's, Worcester, Worcestershire WR2 4HF
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Excellent care. Professional staffAlan G(Son of Resident/Service User)
Regent Residential Care Home, Worcester
Regent Residential Care Home, Worcester
Regent Residential Care Home, Worcester

The team at Regent are what makes this home stand out. They are passionate about enriching the lives of their residents with fabulous experiences and activities.

From gardening in the home’s allotment, visits from local school children, to trips out in the minibus to all sorts of attractions, from an animal petting farm and the Black Country Living Museum to the beach at Weston-Super-Mare, there is so much to do.

The residents...  

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Care Provided by Regent Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,416From £1,416

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1416 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Regent Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Paul Eccles (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Regent Residential Care Home Reviews (121)

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9.5

Regent Residential Care Home has a Review Score of 9.5 (9.515) out of 10, based on 31 reviews in the last 2 years. Over all time Regent Residential Care Home has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from Wendy B (Daughter of Resident) published on 5 June 2025 Submitted via Website
Overall Experience

I wish to express my heart felt thanks to all the staff at Regent house Worcester. My mum has now been a resident for the past 2 years due to her dementia. I have just returned from a 3 week holiday to see my daughter in Australia and the staff ensured I hadn't nothing to worry about whilst I was away. I was able to see she was very happy via the home's social media private page which was reassuring. The staff are all so kind and meet the residents individual needs. Regent house is certainly a home from home. Thankyou again to everyone for ensuring my mum is kept happy, safe and well.

Reply from Jacob Hardie, Design and Marketing Assistant at Regent Residential Care Home

Thank you so much for your kind words. We're truly grateful for your trust in Regent House and are delighted to hear how reassured you felt during your time away. It's wonderful to know our updates brought you peace of mind and that your mum continues to feel happy and well cared for.

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Review from C D (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

Wow! Regent opened up Sunday Lunch to families for Mother's Day. I booked in along with my daughters. Mum had a lovely time; the St John's Lounge was used. A table beautifully presented, flowers on the table etc. We were provided with waitress service, it was great fun. We usually take Mum out but she had been poorly. The lovely, attentive staff made it perfect! Thank you to all involved, as I always spend Mother's Day with Mum and was worried, but Regent made it very special. Great success.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your wonderful feedback. We're delighted your Mum had such a special Mother's Day and that our team could make it memorable for all of you. It's lovely to hear you enjoyed the beautifully presented setting and attentive service. We truly appreciate your kind words.

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Review from Hazel S (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

My dad recently spent time in hospital and Regent care were most attentive in keeping in contact re: Dad. There was an unfortunate issue on Dad's return where he had lost his wallet containing £40, the care home were genuinely concerned about this and were most sincere dealing with this situation. Wallet was located and everyone was appeased. All the staff are exceptional with their friendliness and care. On this particular issue staff was genuine and caring which meant a lot to me and know dad will have appreciated this.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for sharing your experience. We're glad to hear that our team at Regent are so very attentive and caring, especially during such an important time for your dad. We truly appreciate your kind words about our team's friendliness and dedication, thank you.

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Review from Mark W (Son of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience

Dad has only been in a short time, the staff have been excellent in both his care and settling him in. We have found the service to be great with both us the family and all our questions have been answered.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your kind feedback. We're so pleased to hear that your dad is settling in well at Regent and that our team has been able to support both him and your family. Ensuring a smooth transition and providing attentive care is always our priority. Your words mean a lot to us.

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Review from Noreen H (Niece of Resident) published on 21 March 2025 Submitted via Website
Overall Experience
My Auntie and godmother was a resident of regent care school road, for over 7 years .
I cant praise them enough the staff were amazing so thoughtful and caring ,nothing was too much trouble for them . I don't live close by and could only drive over about every two weeks but I spoke to my auntie every day twice normally sometimes more lol. If ever her mobile was playing up or she couldn't find it i would phone the home and they always went out of their way to find it for her .If I was worried in any way about her i was never afraid to speak to staff and they always informed me if my auntie had a problem with health. she loved the staff and would praise them herself she was a very Intelligent lady and private and sometimes liked to stay in her room they always respected her decision .

The staff gave support to us as a family in sad times as well .I'd especially like to praise staff who welcome you to the home you should be proud of this amazing home .thankyou so much.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your heartfelt review. It's wonderful to hear how your aunt was so well cared for during her time at Regent. Our team are passionate about providing the highest standard of truly person-centred care, and they will be tocuhed to read your kind words. Knowing that she felt so at home and that you had such peace of mind will mean a great deal to the team, thank you.

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Review from D C (Son of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

Having recently had Dad into a care home it has given me confidence that he is well looked after and safe which for a long time has been a big worry. Regents have done a great job of settling him in. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your kind words for our team at Regent. We're so pleased to hear that your dad has settled in so well and that you feel so confident in the care he's receiving. Providing a safe and welcoming environment is our top priority, and we're glad we could bring you peace of mind. Thank you for your trust.

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Review from Clare H (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience

Mum has been at Regent Residential Care Home for five months. We are amazed at how she has settled. Mum was very anxious and often agitated due to her dementia, however she is happy and relaxed at Regent. The staff are fantastic, so friendly and caring, Mum loves them. There is always something going on and Mum regularly enjoys trips out. Keep up the great work!

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you so much for your kind words and for sharing your mum's positive experience at Regent Residential Care Home. It's wonderful to hear that she has settled so well and feels happy and relaxed. Our team takes great pride in creating a caring and engaging environment, and it's wonderful to hear...  

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Review from S F (Respite Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

In general my stay at Regent House has been satisfactory marred in my opinion by a shortage of staff. Problem with recruitment or finances I don't know. Too much is asked from the staff there are and therefore because I'm unable to move around I need two helpers and often have to wait as long as an hour or even more to go to the toilet. Medical help is not easily available - district nurse etc, the laundry and cleaner are very good, friendly. I do need them to keep my room in order as I like it. Always a choice of food and a frequent cup of tea is good. The manager is very approachable, listens, and acts when I've had to say the part.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for sharing your feedback about Regent, we appreciate your honest comments and are glad to hear you value the warmth of the staff, particularly the home manager, and the quality of the home-cooked food. We would like to reassure you that while we do have the correct number of staff on...  

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Review from M C (Friend of Resident) published on 4 November 2024 Submitted via Postal Card
Overall Experience

Went to see my best friend's wife. Have been in a lot of homes but this was the best, lovely caring people, was very impressed. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your kind words. We're thrilled to hear you had such a positive experience visiting your friend's wife at Regent. Our team is dedicated to creating a warm, caring environment, and it means a lot to know we made a good impression. Thank you for taking the time to share this.

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Review from Chris P (Son of Resident) published on 1 November 2024 Submitted via Website
Overall Experience

I researched & visited a lot of care homes before opting for Regent. It stood out - mainly for the calibre of the staff. On my initial visit (unannounced), I met the management team and saw other staff in action. All gave me their time selflessly, were effortlessly friendly & answered all of my questions brilliantly. My Dad has been there for 2 weeks and I have to say I am utterly delighted with how it's panning out. Regent exhibits a calm, can-do attitude that is hugely comforting. They are attentive & seem to genuinely want to get to know my Dad in order to help him in the best ways possible. I personally approach gushing reviews with a bit of scepticism, but Regent has truly delivered beyond my hopes and expectations. It's easy to criticise poor service but so much harder to praise without sounding insincere. But the care of a loved one is about as personal as a service can get: I can only applaud & be grateful for what Regent are achieving on a daily basis. It's truly impressive.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you so much for sharing your experience and kind words about our team at Regent, they will be so proud to read your feedback. It's wonderful to hear that you felt welcomed and supported from your very first visit and that the staff's dedication to getting to know your dad has provided you...  

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Review from I F (Son-in-law of Resident) published on 17 October 2024 Submitted via Postal Card
Overall Experience

Always really friendly service. The staff are top-notch, working in extremes an for very poor money. I really appreciate all everybody does! Thank you!

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you so much for your review. We are delighted to hear how happy you are at Regent. Please rest assured that we offer extremely competitive rates of pay and a wealth of benefits to our valuable teams, from free wellbeing and medical support for themselves and their loved ones to discounts off...  

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Review from Gary P (Son of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

Excellent care home, very pleased with everything you do for my mum.

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Review from Helen P (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

Very happy with every aspect of my dad's care. We asked if the lampshades I bought could be put up but the electrician needs to come to finish the last one! I do my dad's washing now though as no one checks for paper tissues in the pockets so all his clothes are covered in bits. Simply the pockets should be emptied, simples!

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you so much for your review for Regent, the team will be delighted to hear how happy you are with every aspect of your father's care. I am pleased that since writing this the lampshade is now up. We are sorry your experience with the laundry fell short on this occasion, please rest assured we have passed your comments to the team.

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Review from Sarah S (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card
Overall Experience

Regent Residential Care Home is a home-from-home. My father feels safe, secure and well cared for. The staff are all very caring and considerate of each resident's individual needs.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your review for Regent, the team will be delighted to read your comments.

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Review from Lisa W (Granddaughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Lovely care home with lovely staff, always clean and tidy. My nan is happy and lovely to see photos of all the activities that are put on for the residents.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your review for Regent, we are delighted your grandmother is so happy there, the team are certainly very special.

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Review from Karl W (Grandson of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

I have been visiting weekly for over a year now and I think the home is excellent. Nothing is too much for the staff and the place is always clean and tidy. I would definitely recommend the home to others.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your five-star review for Regent, the team will also be delighted to hear your personal recommendation.

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Review from S I (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience
My mum was very well looked after. She could have time in her room or mix in the lounge rooms. She enjoyed trips out and playing soft skittles. The staff were very kind.

The only criticism would be the food was cold but I have put this further down on the review.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your review, the team at Regent will be proud to hear how happy you were with your mother’s care and in particular the range of activities she enjoyed. We are sorry to hear your feedback about the food, please rest assured we have passed this on to the chef and home manager.

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Review from Maragret L (Resident / Service User) published on 15 February 2024 Submitted via Postal Card
Overall Experience

I find the care staff excellent and very sympathetic at difficult times for me. The entertainment can vary but are usually good. The food could be better and the serving of it could be improved. Overall I am happy to be here.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for taking the time to leave a review, our team at Regent will be proud to read your comments about the care they provide. We are sorry your mealtime experience has not met your expectations. We have spoken to the home’s manager so that she and the chef can ensure this is rectified. And of course, please do speak to her directly about any concerns, her door is always open.

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Review from Carol P (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience

Staff are very caring and lovely to be around. I cannot fault the care they bestowed on my mother. They also support the families of their residents. They are so kind and show genuine respect and concern. While my mum was in their care, the family had peace of mind and she was always happy and well cared for.

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Review from M W (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience
My mother is 102 years old next Sunday, she has been at Regent Residential for the last 10 years and has been very happy there. All staff are kind and caring and go the extra mile to make residents feel special. Food and cleanliness are excellent. Although my mother does not join in many activities, there are so many available, including trips to garden centres, seaside and cafes.

In all, a first-rate care home.

Reply from Kate Yates, Communications and Content Specialist at Regent Residential Care Home

Thank you for your wonderful review, the team at Regent will be so proud to read your comments. They certainly do work extremely hard to enrich their residents' lives with so many fantastic activities and experiences.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 February 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 19 Nov 2025

    The team at our award-winning home in Worcester have raised hundreds of pounds for charity with a 10km Glow Walk. Staff from Regent Residential Care Home, winner of this year’s...

  • 23 Sep 2025

    The team at our Regent Residential Care Home in Worcester have scooped victory in the Care Team of the Year Award in the Worcestershire Health and Social Care Awards.? Home...

  • 22 May 2025

    As part of Dementia Action Week, Regent Care Home in Worcester welcomed some very special visitors—alpacas! Their calming presence brought smiles, sparked conversations, and created beautiful moments of connection. For...

Upcoming Events

There are no upcoming events for Regent Residential Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Regent Residential Care Home.

Meet the Team (3)

Paul Eccles
Paul EcclesJob Title:Home ManagerJoined: 2023

Sanctuary Care’s core value is about enriching lives, and this is a value I share. I’m passionate about providing a stable, caring and responsive environment for the people we support, as well as enabling residents to be the best versions of themselves.

I’ve worked in adult health and social care since 2001, and over recent years I’ve managed services for people with autism and learning disabilities.

Joining Sanctuary Care has given me a new and exciting challenge, one that I’m hugely enjoying.

Helen Park
Helen ParkJob Title:Activities CoordinatorJoined: 2009

When you meet activities coordinator Helen, she exudes so much energy and passion it’s easy to see why she’s stayed at Regent Residential Care Home in Worcester for 13 years.

“I absolutely love it,” she says. “It’s arriving in the morning and seeing the residents’ faces light up as they say ‘what are we going to do today?”

For Helen, the most important part of her role is knowing she is enriching the lives of her residents every day.

She says: “I love that when I go home, I know I have made a difference in someone’s life. Whether that’s compassion and being there, having fun or helping someone to do something they thought they couldn’t do, the feeling is incredible!”

Becki Goodyear
Becki GoodyearJob Title:Activities CoordinatorJoined: 2020
Knowing that I'm helping my residents maintain such a good quality of life is a great personal achievement. Supporting them to live independently and boosting their morale is a great feeling.

I like to think outside the box. Life isn’t box-shaped, it’s a kaleidoscope of shapes and colours, like us all.

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