Regent Residential Care Home

My uncle has settled well, he always seems happy and well cared for when we visit. We always receive a welcoming reception when we arrive from the staff. Staff always seem happy to help, if we have any questions or queries.

Mum was smiling when we arrived to pick her up a week later and said she had enjoyed her stay - lovely to hear. Thank you again and we will be back!

My husband is disabled (with poor memory) so I am describing what I experienced as an onlooker. I was very happy to leave him for a week for respite. The staff are really good and kind and he settled in quite quickly. This, to me, means the care home lived up to its name - a really caring home.

My Mum was resident for 2 years and died peacefully in her sleep at Regent. In all the time she was there all of the staff were very kind, helpful and attentive. Their end of life care was very sensitive and supportive and the key thing is that I felt the staff treated Mum as if she was one of their own family, not just another patient/resident. I wouldn't hesitate to recommend Regent.

My impressions on my first visit have been very good. My brother seems as happy as I've known him for my last few visits to see him (I live in Scotland). The staff were cheerful and I witnessed the care given to him and others during my visit. I would imagine this sympathetic and gentle care would improve anyone's life and make it more pleasant to live. I've enjoyed my visit, it definitely confirmed the impression given by others.

Mum doesn't like being in a care home but she says the staff are all lovely to her, she doesn't know what she'd do without them.

So so happy that dad is at the Regent. Thank you to all the staff. Amazing!

Despite being at Regent House for respite care, a fast and rapid decline in health meant that my Mum now needs continuing care for the end of her life. It is a great relief to all the family that she is able to stay in the home where she is comfortable and feels safe. All the staff have been straightforward and easy to deal with, even when it is emotionally difficult when forming her end of life care plan.

I am extremely happy with the provision of care at Regent.

My wife, who suffers from dementia, has been going to this care home for a week's Respite Care for a week every one or two months. The Staff now greet her as an old friend and she is pleased to see them. The staff are very caring and so helpful. The rooms are very clean and comfortable.

My mother was six years a resident at Regent House. During all this time my mother was cared for by staff in a professional manner. In the last few months of her life when she was obviously failing, the attention and care she received was increased to her needs and was exemplary. I was also kept informed at all times. I could not have asked for better and kinder care.

Clean, comfortable, well furnished, well staffed. Cooking is of a high standard. Open access.

Amazing staff and team. Mum loves it here 10/10. Thank you.

The staff are caring and conscientious. The home is well managed, through records are regularly updated. As a relative, I am regularly informed of my mother's condition and they manage all hospital appointments. In addition, a GP visits every Monday and Friday. It is clearly a vocation for most of the staff and they should be applauded.

Our mother has spent the last 18 months in Regent Care Home - what was initially intended to be a short stay following a period in hospital turned into an extended stay for various reasons. Throughout her time there the staff have been unfailingly kind and supportive to her and the rest of the family and done all that they can to make her happy. They responded efficiently and effectively the couple of times that she was ill and took every action to ensure her safety. They have communicated well with the family about her health and wellbeing, and at all times we have been confident that they have had her best interests at heart. Our mother is in the process of returning to her own home with support, and the staff have been very positive about this move. Although my mother wasn't happy to have to be in a care home, she has herself acknowledged the kindness of the staff.

Staff are always very friendly and helpful and considerate to the residents.

Overall good, greeted well in reception and taken to our aunt's area. I noticed a lot of flakes of dry skin on floor of her bedroom when I left some treats and at 10.30 even though I had mentioned to the cleaner that the room was vacant as we were taking her to coffee morning it was still there at 12.30. Toilet had been cleaned but feel that it would benefit from a deep clean. (Corners mucky) We were surprised that there wasn't a home wheelchair to use to assist my aunt down to coffee. A visitor kindly lent us her mums so we could take her round the grounds.

Excellent care. Professional staff. any issues raised are dealt with promptly.

From the first day my mother arrived at Regent House, I could tell she was in safe hands. All the staff in all the various positions they held were extremely friendly and professional. My mother was a resident for about three and a half years. She had Alzheimers which take a very special understanding and caring person to deal with. The carers at Regent House are the kindest group of people I have ever met in my life. When the end came the love and care my mother and I was given was incredible. It got me through a very difficult day.

All the staff are considerate and caring when looking after mum. The home is modern is neat very clean and is well decorated. Mum is very happy here.