Langdale Lodge Care Home

Because of COVID19, I have only just recently been allowed in the home. My husband entered the home in May 2020, I have only been in the hallway and the dining room where I see my husband so, unfortunately, I am unable to give ratings for some areas. I have found the staff caring, considerate and helpful with any questions I have. I am quite happy with the care my husband is getting during these difficult times.

Mum was given the warmest welcome when she was transferred from hospital. Although Alzheimer’s and hearing problems cause confusion, she obviously feels the care as she keeps thanking the staff and saying she loves them! I have seen a distinct improvement in her well-being and physical health. During pod visits and now, inside the home, I see a kind, consistent, cooperative approach, but have also had good communication and information outside of this. It was a huge worry to hope Mum was in the right home, but to date, I have only high praise for Langdale Lodge. Meantime I feel settled that she is in safe, caring hands.

Her mental health has also improved and she is no longer screaming out constantly in distress.

Mum has dementia and has been resident in Langdale Lodge for 16 months. We are so pleased that we chose Langdale. Mum has thrived, put weight on and is happy and content. The staff are like one big happy family and the residents are loved and well cared for. There is always something going on, the staff always go the extra mile and nothing is too much trouble. Mum loves to watch the birds in the aviary and the rabbit in the garden. Although we were not able to visit for a while we were kept informed and photographs of Mum were often sent to us. We really appreciate all the hard-working, lovely staff and the management of this superlative facility.

Thank you for all the kindness and care you have shown my mum and me.

Our relative's best interests, we feel, were not taken into consideration. We found the homes attitude to our concerns unprofessional and condescending.

When I was asked to find a care home for my husband, I checked CQC and decided Langdale looked best for us. I was proved right when my husband was accepted. The loving care given to him could not be faulted, and all the staff spoke highly of him. His family were given every support through a difficult time, and I would recommend the care home to anyone.

My husband's end of life care at Langdale Lodge was wonderful. All the staff were kind and respectful to him at all times. They also cared for us as a very traumatic time. Nothing was too much trouble day or night. I will be forever grateful to everyone who works there for helping us at that distressing time. Thank you.

Mum has now lived at Langdale Lodge for just over a year. Her complex needs are well understood there and she receives care and support of high quality, such that her difficulties do not overwhelm her. The staff here are very aware of how to best assist mum, she is well looked after and valued by staff.

My mother spent the last 8 weeks of her life here. The care and support we were given was outstanding. Mum was treated with care, love and dignity in an environment that was clean and safe.

The staff are so caring and always welcoming with a smile. Their patience and caring has to be seen to be believed.

The residents of Langdale Lodge are warm, well fed, happy and well cared for. Perhaps there could be a little more entertainment but then I don't know how far the budget has to stretch, to provide these extra luxuries. The staff work extremely hard and have heaps of patience. They are very caring.

Mum's been in Langdale Lodge Care Home since September 2017 and she seems very settled and is well thought of by the staff. She enjoys her meals and eats very well and has put weight on. We are very satisfied with her care.

The home is friendly, nicely run and all the staff are friendly too.

My husband has just come to live here. The staff have been so welcoming and kind to me and my husband. I have been able to dress his room as I wish and encouraged to bring the things he holds dear. He has excellent care and the staff are continually interacting with the resident's and keep me up to date with his progress and his day. I am very happy and relieved he is with staff who care.

Our mum entered the home in September 2018 after declining whilst living at her family home. A month on and she has picked up and is able to hold conversations. This change is down to the care home staff and managers. This work is greatly appreciated.

Dad was in Langdale lodge just over 3 weeks for respite while facilities in his house were being improved. Really impressed with the home, especially the staff. Very caring, thoughtful and approachable. Dad doesn't like change and can be quite difficult but he settled quickly and was content.

Staff very friendly, courteous and caring. Always welcome you and offer a cup of tea. Food is good and well served and presented. End of life care was great and lots of support provided for the family. Rooms ensuite, but a little on small side. Garden needs more regular care.

Very refreshing to have music playing more often than a TV, that no one wants to watch or even understand the current news. Overall very satisfied with the care for my mum.

We hav noticed a big difference in care and attitude towards patients since new staff have been changed.

A big improvement in decoration and cleaning at the home.