Care Homes Owned by Langdale Care Homes Group

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care HomeDear J,
Thank you very much for taking the time to share your kind feedback about Langdale House and the care your mother receives. Your words mean a great deal to our whole team.
We are pleased to hear that you feel confident in the care provided and that the friendliness and personal approach of our staff help create a welcoming and homely environment. Knowing that you are always greeted warmly when visiting is especially encouraging.
We are also glad that you enjoy seeing the activities and photographs shared with families, and that you find our management team supportive, professional, and inclusive. Working closely with families and external organisations is something we value highly.
Thank you again for your trust and support. We will be sure to share your kind comments with the team.

Reply from Langdale Media, Social Media Marketing Team at Eden Holme CareThank you for sharing your feedback. We are always sorry when a family member feels their experience has not fully met expectations, as our priority is to provide safe, compassionate and person centred care.Please be assured your concerns were reviewed with our team and external professionals, including social workers, and no issues were identified with the quality of care. Medication and safety are taken extremely seriously, with robust training, supervision and audits in place. Families receive regular wellbeing updates following care plan reviews, with changes shared in line with GDPR.We offer a wide range of activities in partnership with community groups, recognising individual preferences. Eden Holme also has an in house hair salon with complimentary treatments, while welcoming families to use preferred hairdressers. All colleagues complete mandatory language assessments and training. We value feedback and remain committed to safe, dignified care at Eden Holme.

Reply from Langdale Media, Social Media Marketing Team at Langdale Lodge Care HomeThank you so much for sharing this deeply moving message with us.

We are truly honoured to have been part of Ray's journey, and it means more than words can express to know that you felt supported, respected, and cared for during such a difficult time. Ray was a remarkable man, and it was a privilege for our team to care for him with dignity, compassion, and kindness.

Your appreciation means the world to all of us at Langdale Lodge. Our team pours their hearts into their work every single day, and knowing that our care brought comfort to you and your family is incredibly meaningful.

We are deeply sorry for your loss and send you and your family our warmest thoughts during this time. Thank you again for your trust, for your kindness, and for your beautiful recommendation.

Reply from Langdale Media, Social Media Marketing Team at Eden Holme CareThank you so much for sharing your lovely experience. We are delighted to hear that your Nana and your family were able to enjoy such a special time together in our garden. Creating moments like these is at the heart of what we do, and it means a lot to know that our team's efforts made you all feel welcome and cared for. We will be sure to share your kind words with the staff, who will be thrilled to hear how much you appreciated their thoughtfulness. We look forward to many more happy visits with your Nana and family at Eden Holme

Reply from Langdale Media, Social Media Marketing Team at Everdale Grange Ltd T/A Langdale House Manor SiteThank you so much for your touching and heartfelt review. We're truly sorry to hear about your mum's diagnosis, and we understand how difficult this time must be for you and your brother. It means the world to us to know that you feel comforted by the care and support your mum is receiving here at Everdale Grange.Our team is deeply committed to treating every resident with love, dignity, and compassion, just like family, so hearing that we have become a second family to you is incredibly meaningful.Your kind words about the staff and the home have brought smiles to all of us. Thank you for placing your trust in us and for your recommendation. It's an honour to care for your mum.

Reply from Langdale Media, Social Media Marketing Team at Everdale Grange Ltd T/A Langdale House Manor SiteThank you for sharing your feedback about your husband's experience at Everdale Grange. We're glad to hear that you and your family are pleased with the care he is receiving. Our team strives to provide compassionate and personalised support for all residents, even in challenging circumstances and we are encouraged to know this has been your experience. We understand how difficult it can be to make decisions about long-term care and we are here to support you every step of the way. Please don't hesitate to reach out if you have any questions or require further assistance as you consider the next steps. Thank you again for your kind words and for trusting us with your husband's care.

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care HomeThank you for sharing such a heartfelt review of your experience with Langdale House. Your kind words mean the world to us, and we are truly humbled that we could provide comfort and care to your uncle during such a deeply emotional time. Caring for our residents is at the heart of everything we do; they are always our top priority. It is our privilege to not only provide personalised care to those we look after but also to offer support to their families during challenging moments. Knowing that we could bring comfort and reassurance to you and your uncle is deeply meaningful to us. Your recommendation and trust in us is an honour we do not take lightly. We will ensure your gratitude is shared with the team, who will be touched by your recognition of their dedication and compassion. Please know that our thoughts remain with you and your family. Thank you for allowing us to be part of your uncle's journey.

Reply from Langdale Media, Social Media Marketing Team at Eden Holme CareThank you so much for your heartfelt review of Eden Holme. We are honoured to care for your husband and are truly committed to ensuring that all our residents receive the best possible care and attention. At Eden Holme, we take pride in creating a supportive and stimulating environment tailored to each resident's unique needs. Our dedicated team across all departments works closely to provide personalised care, focusing on everyone's overall well-being. From our care staff to the activity coordinators, everyone is passionate about maintaining a safe, comfortable, and engaging atmosphere for residents. We also appreciate your kind words about our meals. Our chefs are committed to providing nutritious, tasty, and suitable meals for residents with diverse dietary needs. Thank you once again for your recommendation and for acknowledging our efforts. We will continue to provide the highest standard of care for your husband and all our residents.

Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care HomeThank you so much for your wonderful review! We are glad your mum has settled in so well at Sutton in the Elms. It brings us great joy to know that our staff's kindness and dedication have contributed to her happiness and sense of security. Our top priority is creating a nurturing environment where our residents feel at home. We take pride in maintaining high standards of cleanliness and comfort. Monitoring the well-being of our residents is crucial, and we are committed to keeping families informed with regular feedback. We understand how important it is for you to stay connected with your mum's care, and we appreciate your recognition of our efforts. Thank you once again for your heartfelt appreciation of our staff and management. We are grateful to have you and your mum as part of our Sutton in the Elms family, and we look forward to continuing to provide the best care possible.

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care HomeThank you so much for your heartfelt review of Langdale House. We are truly glad that your uncle has found a sense of home with us, and we appreciate you sharing your experience. Our dedicated team is committed to providing exceptional care and support, and it's wonderful to know that their efforts have positively impacted your uncle's transition. Keeping families informed and involved is a vital part of our approach. Your kind words mean a lot to us and motivate our team to continue delivering the best care possible. Thank you again for your trust and appreciation.

Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care HomeThank you so much for taking the time to share your experience with us. Your kind words deeply touch us, and we are grateful for the opportunity to have cared for your father at Sutton in the Elms. It warms our hearts that our dedicated team provided personalised care and attention to your father. We understand that each individual has unique needs and preferences, and we are committed to ensuring that every resident feels truly seen and valued. Providing comfort and dignity to our residents and their loved ones is at the core of what we do, and we are honoured to have been able to support you through this journey. Your feedback means the world to us, and we will continue to uphold our commitment to providing exceptional care and support to all our residents and their families. Thank you once again for sharing your experience with us.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care HomeThank you for sharing your experience at Langdale House. Your feedback about the care provided by our dedicated team is truly appreciated. The dedication and skill of our caregivers, nurses and management are the cornerstones of our commitment to creating a nurturing and supportive environment for all our residents. We are grateful for your acknowledgement of the caring and professional approach that defines our team. It is our privilege to provide a warm and engaging atmosphere, and we are committed to maintaining the highest standards of care and compassion for all our residents. Thank you for being a part of our Langdale House family.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor SiteThank you for sharing your wonderful experience at Everdale Grange. We truly appreciate your positive feedback. Your kind words about our staff are truly heartwarming. It's our utmost priority to ensure that all residents receive the care and attention they deserve, and we are delighted to have met your expectations. We will certainly pass along your congratulations to our dedicated team for their hands-on approach and for making visiting your friend a seamless and pleasant experience. Your recognition means a lot to us, and we are grateful for your acknowledgement. Thank you once again for taking the time to share your experience.