Langdale Heights Care Home

352 Burton Road, Derby DE23 6AF

Langdale Heights Care Home looks to provide a meaningful and homely environment, in which adults with a wide range of needs can receive personalised care.

Together with quality care, professionals demonstrate a commitment to dignity, choice and independence, as well as respecting equality.

The care home is dedicated to the Dementia Pledge, providing all residents with a holistic and tailored approach organised to suit their own needs.

Group: Langdale Care Homes Group

Person in charge: Elena Martin (Manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Bengali; Bangla, Hindi, Panjabi, Punjabi

Single Rooms: 25

Shared Rooms: 3

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single from £750 Nursing Care Single from £750 (These prices are only a guideline, please contact Langdale Heights Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

The home is open to visitors, day and/or night. With this being said, please try to avoid visits during lunch hours (approximately 12-2pm) and the later hours of the night and early morning unless it is of some urgency.

Parking:

On-site parking is available

Latest Care Quality Commission* Report on Langdale Heights Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Langdale Heights Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Langdale Heights Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.056 for Langdale Heights Care Home is calculated as follows: ( (28 Excellents x 5) + (21 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 71 Ratings = 4.056

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.984 Points relating to the number of positive Reviews for Langdale Heights Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.2 Target = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Langdale Heights Care Home has a Review Score of 8 (8.040) from 6 Reviews


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Langdale Heights Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Langdale Heights Care Home

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My mother is always well cared for. I feel she is in a safe environment. Staff are always friendly and take pride in their work. When my Mum has been unwell I have always been informed and treatment she is receiving has been explained.

How likely would you be to recommend Langdale Heights Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

I find the care home to be a very clean, happy, caring and helpful place.

How likely would you be to recommend Langdale Heights Care Home? Extremely Likely

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Average Rating:   3 out of 5

I find the home very friendly and caring. They look after hygiene and everything else to do with cleanliness. The food is very good. The bedrooms are clean and comfortable. The activities are good and they try to keep them mobile a little more. We went to the cinema the other day I went as a carer, it was a wonderful experience, everyone thoroughly enjoyed themselves.

How likely would you be to recommend Langdale Heights Care Home? Extremely Likely

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Average Rating:   5 out of 5

It's been satisfactory, but no activities at the moment, so a bit boring. Food very good. Staff are kind.

How likely would you be to recommend Langdale Heights Care Home? Likely

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Average Rating:   3.6 out of 5

I found the care home good and my wife with dementia well looked after and I had no worries about her. The staff are very friendly and will readily answer any questions I ask.

How likely would you be to recommend Langdale Heights Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Staff were excellent but no activities happen in the home when mentioned to the manager, they seemed preoccupied. I have been on several different occasions and times and residents look bored and miserable.

Overall Standard

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Treated with Dignity

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Average Rating:   3.5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

August 2017

NHS Certificate Of Award

Recipient: Langdale Heights Care Home

Date: Wednesday 02 Aug 2017

more details

November 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Langdale Heights Care Home