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Care Provided by Langdale Heights Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
Contact Langdale Heights Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Langdale Care Homes Group
- Private Owned
Person in charge
- Elena Martin (Operations Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (6)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Exclude protected meal time.
Parking
- On-site parking is available.
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Langdale Heights Care Home Reviews (65)
8.4
Langdale Heights Care Home has a Review Score of 8.4 (8.410) out of 10, based on 3 reviews in the last 2 years.
Over all time Langdale Heights Care Home has 65 reviews.
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Review from John D (Son of Resident) published on 12 October 2023 Submitted via Postal Card•
Overall Experience
Management and staff are all very good and very informative and pleasant at all times. Nothing seems too much trouble.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for the delightful review. At Langdale Heights, we are always happy to receive such good feedback and are committed to maintaining this standard of service. Our management and staff epitomise our core values of consideration and assistance. We make it a point to ensure each...
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Review from C M (Son of Resident) published on 11 October 2023 Submitted via Postal Card•
Overall Experience
My father has been a resident at Langdale Heights Care Home for a couple of years now. As a family, we are really happy with the high level of care and support that he receives. A really good staff team who are genuinely committed to their valuable work.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to share your review about Langdale Heights. We sincerely appreciate your kind words recognising our staff's hard work and dedication. Your positive feedback motivates our team to keep going above and beyond in providing exceptional care to our residents. At Langdale...
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Review from James T (Son of Resident) published on 9 October 2023 Submitted via Website•
Overall Experience
Mum unfortunately has dementia and Dad could no longer provide the care her condition now requires. When my father and I first visited the manager was very reassuring and within a short space of time I knew Mum was in the right place. They have lots of staff who are constantly on the move helping the residents with their needs and I got the impression that they genuinely care. Mum has a carer allocated to her who updated me on Mum’s condition the last time I visited, again I was impressed. Mum is always washed and her clothes are clean (not always the case with care homes). Basically the family know Mum is safe, secure, well fed, and well looked after.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We are deeply touched by your warm review of the care and support provided at Langdale Heights. The scenarios you conveyed beautifully encapsulate our core mission to ensure that all our residents feel safe, loved, and well-cared for in our nurturing environment. It is pleasing to hear that our...
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Review from P G (Resident / Service User) published on 4 October 2023 Submitted via Postal Card•
Overall Experience
I like the people and the company. I like the food and chairs. They look after me and are very kind. I like the cups of tea. I like colouring and doing things. I am happy here they are friendly.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your thoughtful and warm review! We're thrilled that you've been enjoying your time at Langdale Heights. Seeing our residents feel comfortable and engaged in our home makes us happy. We're glad that the food, chairs, and cups of tea have added to your satisfaction and that the...
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Review from Vera O (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card•
Overall Experience
My mum has been a resident at Langdale Heights for a while and ever since her first day here, I have felt happy and content as to her care. The staff are wonderful, giving her the best of care in all aspects and treating her with great dignity and respect. I would recommend Langdale Heights and its delightful staff to anyone in this situation.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for your lovely review. We are glad that we are able to provide your mum with the very best care and treat her with the dignity and respect she deserves. Our dedicated staff work tirelessly to ensure that all our residents are well taken care of, comfortable and in a safe...
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Review from Roger O (Brother of Resident) published on 12 September 2023 Submitted via Postal Card•
Overall Experience
I have found everyone helpful and friendly here and I find that my brother is well cared for.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your positive review of Langdale Heights. We are glad to hear that everyone you have encountered at our home has been helpful and friendly. Providing excellent care for our residents is our top priority, and we are delighted to know that your brother is well cared for and that your...
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Review from David G (Son of Resident) published on 12 September 2023 Submitted via Postal Card•
Overall Experience
Friendly staff, lovely atmosphere.
Nothing too much trouble.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for this kind review! We are delighted to hear that you found our staff to be friendly and experienced a lovely atmosphere at Langdale Heights. Our team is committed to ensuring all residents, friends and family are welcomed in a warm and caring environment. We strive to go above and...
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Review from Lesley H (Cousin of Resident) published on 7 September 2023 Submitted via Postal Card•
Overall Experience
Visited my cousin for the first time since she has been living in Langdale Heights. I was not familiar with the area and found the building difficult to find. Security was very good, the two members of staff were very helpful and friendly. The areas I saw looked clean and well-maintained. Cannot comment about food or activities because I did not see any. My cousin said she had fish and chips for lunch which she enjoyed. She appeared to be well-cared for and was looking much better than the last time I saw her. She did not complain about anything so I took that as a good sign.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you very much for this particularly insightful review of our management and staff at Langdale Heights and some small details highlighting what makes them truly special and how they go the extra mile to provide person-centred care and support the family's needs and concerns. We apologize for...
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Review from M K (Friend of Resident) published on 21 August 2023 Submitted via Postal Card•
Overall Experience
I have been visiting the home since March visiting at different times. I am always met with a smile and a genuinely friendly welcome and every one of the staff is considerate and caring. I couldn't wish for our friend to be anywhere else. 10 star care.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to leave such a positive review of Langdale Heights. We are pleased to hear that you have consistently experienced a warm and friendly atmosphere during your visits. Our staff members strive to provide considerate and caring service to all residents and visitors,...
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Review from L H (Wife of Resident) published on 10 July 2023 Submitted via Postal Card•
Overall Experience
My husband is a resident of Langdale Heights. The management and staff are wonderful with him and me. They made you very welcome and its lovely to see the caring ways they look after all the residents. The home is lovely and clean and his room is spotless. The food is first class and drinks and snacks are available to them at any time. Friends who have visited are amazed at how nice and relaxed the atmosphere is.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for writing such a considerate review about Langdale Heights. We are beyond grateful for your kind words and are overjoyed to hear about your and your husband's positive experiences with our management and staff. Our dedicated team strives to create a welcoming, caring, and...
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Review from D S (Wife of Resident) published on 5 July 2023 Submitted via Postal Card•
Overall Experience
The management, carers and staff are very kind and thoughtful to the resident. Nice warm atmosphere in the home.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We appreciate such a candid review of the quality of care at Langdale Heights. We thank you for highlighting some distinguishing characteristics that make our staff and service unique, specifically their attention to detail and genuine interest in each resident. The little details make our staff...
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Review from Naveed A (Son of Resident) published on 29 May 2023 Submitted via Website•
Overall Experience
Thanks so much for looking after my mum like your own. Not enough words on how to say thanks to you. Management and all staff are doing a great job in caring for my mum who is already settled and feels like her family and friends around her. Especially one member of staff who did not waste any time arranging the halal food and keeping and labelling the cooking utensils separate. That’s so caring and nice of him. All the staff deserve thumbs up for being so kind and patient.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you very much for this particularly insightful review on our management and staff at Langdale Heights and some of the small details that highlight what makes them truly special and how they go the extra mile to provide not only person-centred care but to support all our residents and family’s...
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Review from J L (Sister of Resident) published on 13 April 2023 Submitted via Website•
Overall Experience
My brother has been at Langdale Heights Care Home since January when he was discharged from hospital and he has steadily improved due to their excellent care. The whole team are fantastic, nothing is too much trouble, friendly and supportive to my brother and myself. I am so impressed with the whole set-up, it is a lovely home with super staff who really care about their residents.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We highly appreciate your fantastic praise of the home and we are delighted to hear how you noticed all the ways in which your brother is happy, thriving and well cared for. He adds so much vitality to our family here at Langdale Heights and we thank you for the privilege of looking after him. It...
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Review from Timothy M (Brother of Resident) published on 28 February 2023 Submitted via Postal Card•
Overall Experience
An excellent level of care is provided by a hardworking, compassionate and dedicated team, for whom I have the greatest respect and gratitude.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for the marvellous feedback on our staff at Langdale Heights. We aim to provide an atmosphere, which is always friendly, loving, and joyful, and we are very proud of the hard work and dedication of our staff and management in striving to deliver an outstanding level of care and support....
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Review from Alfred A (Brother of Resident) published on 25 January 2023 Submitted via Website•
Overall Experience
I'd just like to say a big thank you to the team at Langdale Heights in Derby for the excellent care and support given to my sister over the past few months.
Thank you from the whole family.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We appreciate your positive feedback and kind words. We take pride in providing superior care to our residents at Langdale Heights and make sure that each person feels comfortable, happy, and well cared for. Our staff members are committed to making sure that every resident receives individualized...
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Review from Preston I (Son of Resident) published on 13 October 2022 Submitted via Postal Card•
Overall Experience
All was good.
Mum looked in good health and seemed calm and peaceful.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to leave a review of your experience with Landale Heights. We are pleased that your mum's experience with us has been positive and that we were able to provide her with dignified care and that she is happy and thriving! Our staff are extremely dedicated, passionate and...
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Review from S W (Daughter of Resident) published on 29 August 2022 Submitted via Website•
Overall Experience
From the day my mum was admitted to Langdale Heights Care Home in June this year she has been cared for so amazingly well that she has improved massively since the four months she was in hospital prior to moving to the home. The staff and management are just incredible, everyone we have met has been friendly, helpful and extremely caring. Nothing is too much trouble and they all go out of their way to do everything they can to help. They are all so welcoming and treat the residents with so much kindness and expert professionalism. We can’t thank Langdale Heights enough for everything they have done for mum and us too.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to write such a thoughtful review of our team at Langdale Heights. We are so pleased to have your mum here with us and so thrilled that we are exceeding your expectations in ensuring she is receiving the very best care possible. It's clear that our dedicated team go...
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Review from Joanne P (Granddaughter of Resident) published on 28 July 2022 Submitted via Website•
Overall Experience
My grandmother was moved to Langdale from hospital a number of weeks ago following an extended stay in hospital. As a family, we have been absolutely delighted by what we have found so far. We had an absolutely awful experience over four months in hospital to the point that I was resigned to my grandmother not being properly looked after wherever she went. However, from the very minute my grandmother was received by Langdale we have had excellent communication, care and compassion at every juncture, competence from every level of staff and excellence in so many fields. The food that is provided is excellent and nothing is too much trouble for the staff who have gone out of their way in very difficult circumstances due to the needs of my grandmother. There is plainly an ethos of respect and kindness that is evident in every member of staff that we have met. When my grandmother's health declined recently and we expected the worst, the staff worked around the clock and never gave up.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We were thrilled to read your insightful and comprehensive review of our home at Langdale Heights Care Home — the staff, standards of care, communication with family and quality of dining tailored to each resident’s personal needs. We are truly sorry that you had to undergo such trials with your...
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Review from P M (Sister-in-law of Resident) published on 14 July 2022 Submitted via Postal Card•
Overall Experience
We travelled up from Kent to Derby and we did not know how easy it was to find the nursing home. In the event, we arrived four hours early for our appointment. Despite which the staff were very understanding and helpful and fitted us up with covid tests, masks and aprons. We were able to see my brother-in-law early which was excellent as he was rested and lively. We saw him really enjoy his lunch which as he has lost most of his teeth was tailored to be delicious but soft so he could masticate easily. His room was bright and clean. We had a happy visit. Thank you.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for such a considerate review of our staff, facilities and dining at Langdale Heights. Our staff takes pride in caring for our residents, ensuring that each person is comfortable, happy and well cared for. It’s very important to us that every resident receives individualized attention and...
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Review from A M (Son of Resident) published on 30 June 2022 Submitted via Postal Card•
Overall Experience
Lovely staff, very attentive and meet my dad's needs.
↩Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
We appreciate your positive feedback and kind words. We take pride in providing superior care to our residents at Langdale Heights and make sure that each person feels comfortable, happy, and well cared for. Our staff members are committed to making sure that every resident receives individualized...
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2026Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Langdale Heights Care Home.
Upcoming Events
There are no upcoming events for Langdale Heights Care Home.
Awards / Recognitions (30)
- 06 Mar 2024Recipient: Langdale Heights Care Home
- 24 Nov 2022Recipient: Langdale Care Homes Group
- 24 Nov 2022Recipient: Langdale Care Homes Group
Accreditations
There are no accreditations posted yet for Langdale Heights Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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