Langdale Heights Care Home

The manager and the staff are so helpful. Nothing was too much trouble for them to sort. The staff are so caring, checking to see that my aunt was okay all the time. They are a credit to the nursing home.

After my mother was released from hospital having had a broken hip and a stroke she was transferred to Langdale. Never having had any experience of nursing homes we found we were met with kind, caring and considerate people. Nothing seems too much trouble here. She is always clean and well presented. We hope very much that she can stay here as she is very settled and well looked after. Like the fact that there is a hairdresser and chiropodist visits.

Management and staff absolutely lovely nothing is too much trouble. The home is very clean. My friend is very complimentary about the staff she did say everyone is very kind. Would highly recommend it.

All staff were very helpful. We were kept well informed. Nothing was too much trouble. When we rang up, they always tried to video call. On arriving to collect my aunty, we were met with polite, professional staff.

I have already recommended Langdale Heights to a friend, however, I am unsure what care they are looking for. When I described the kindness and care given they were impressed. The thoughtfulness of dealing with the situations presented to the carers due to the nature of the resident's needs is lovely. The activities and cleanliness is good. The changing situations are dealt with well and love is shown to the residents. I cannot rate some of the areas, such as the rooms, as I have been unable to view.

Great care and support shown for the short period of time my father in law received end of life care recently.

The care staff are lovely, caring and helpful.

Clean and the safety of the home is second to none.

Helpful staff.

Very friendly staff toward residents and visitors.

The administrator and the dementia leader were very friendly. We had received no information on the room Mum sleeps in which is shared and therefore we could not go inside. There was very limited space for Mum to make her area feel like home; it is like a hospital ward. We were confined to the restaurant which had food stains on the floor from lunch. Mum likes to get up and walk around regularly but there was less than one member of staff to two residents at the weekend. We were told there were lots of activities to stimulate Mum but the lounge was just full of people looking unhappy with some seats facing a TV. The garden is a concreted area with budgies in a cage and the front garden is inaccessible. Unsuitable for residents to walk outside the front of the home due to a narrow passageway for cars leading onto a main road.

I have no hesitation in recommending Langdale Heights to other relatives who may find themselves in similar situations.

I visit my sister once a week and have always found her clean and well looked after. The staff are very helpful and will answer any questions we have. We are offered a hot drink and always feel welcome. Langdale is not the most luxurious care home I have seen but the care is well above the others I've seen. Thank you.

My dad is looked after very well.

Meals are freshly prepared on-site and are always well received.

Very helpful and caring.

I'd like to bring to light the care and the extra mile that staff have gone to with my dad. They provided empathy and TLC he needed. He has a passion for "chips" and at 2am when he was unsettled staff made him chips. It's that extra mile that made a difference. Staff have found a way through to my dad to enhance his wellbeing. Staff are supportive and empathetic.

We are so pleased to see our relative receive the care and attention that he deserves in such a clean and friendly environment - thank you.

Hard to fault. Thank you all - I love the bits of you all.

My mother is always well cared for. I feel she is in a safe environment. Staff are always friendly and take pride in their work. When my Mum has been unwell I have always been informed and treatment she is receiving has been explained.