Radstone Walk, Rowlatts Hill, Leicester LE5 4UH
Group: G B Care Ltd
Person in charge: Sharon Rendall (Manager)
Local Authority / Social Services: Leicester City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Gujarati, Hindi
Single Rooms: 47
Shared Rooms: 1
Rooms with ensuite WC: 0
Weekly Charges Guide: Nursing Care Single £350 – £505 , Nursing Care Shared (per person) £340 – £501 (These prices are only a guideline, please contact Acorn Hill Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
No regulated visiting times
Large car park with full disabled access
Latest Care Quality Commission* Report on Acorn Hill Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Acorn Hill Nursing Home has a Review Score of 7.9 (7.889)
The Review Score of 7.9 (maximum of 10) for Acorn Hill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Acorn Hill Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.435 for Acorn Hill Nursing Home is calculated as follows: ( (12 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 23 Ratings = 4.435
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.454 Points relating to the number of positive Reviews for Acorn Hill Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.8 Target = 0.204
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Caroline C (Daughter of Resident) on Monday 13 November 2017. Relates to November 2017.
Mum spent the last 17 months of her life here. The staff are very professional and caring. Mum was always treated in a dignified manner and her needs were dealt with promptly. It felt like she was part of an extended family and she was called affectionately by the girls 'Nana'.
She was a big fan of the food and enjoyed a good selection of dishes.
How likely would you be to recommend Acorn Hill Nursing Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Activities: Don't Know
Safety / Security: Excellent
Value for Money: Good
Review submitted from a Postal Card by D B (Husband of Resident) on Wednesday 8 November 2017. Relates to October 2017.
Visited my wife daily. Everyone at the home polite, friendly and helpful. This is my wife's second stay. No change in the quality of care, top rate.
How likely would you be to recommend Acorn Hill Nursing Home? Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for Acorn Hill Nursing Home
There are currently no Care Home Idol entrants who have performed at Acorn Hill Nursing Home