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Care Provided by Oakdale Care Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
The price(s) shown are provided by the care home. Contact Oakdale Care Ltd for full pricing details and T&Cs.
Contact Oakdale Care Ltd to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Langdale Care Homes Group
- Private Owned
Person in charge
- Amaan Sadiq (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
- Number of floors: 3
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (3)
Visiting
- Oakdale Care has no restrictions on their visiting times however, and ask visitors to be mindful of excluded meal times.
Parking
- The care home has an on-site car park.
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Oakdale Care Ltd Reviews (68)
7.8
Oakdale Care Ltd has a Review Score of 7.8 (7.806) out of 10, based on 1 reviews in the last 2 years.
Over all time Oakdale Care Ltd has 68 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oakdale Care Ltd
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Review from Denise P (Daughter of Resident) published on 27 August 2020 Submitted via Website•
Overall Experience
Both my husband and I have been very pleased to have been able to do video phone calls during the covid lockdown period. It has meant a lot to us to still be able to see his mum. Particularly as we live so far away (200 miles) from the nursing home.
Both my husband and I have been very pleased to have been able to do video phone calls during the covid lockdown period. It has meant a lot to us to still be able to see his mum. Particularly as we live so far away (200 miles) from the nursing home.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for taking the time to review us. Your positive comments are much appreciated and I will ensure that staff are made aware of your comments.
Review from Helen H (Daughter of Resident) published on 24 August 2020 Submitted via Website•
Overall Experience
My mum has dementia, we were looking for a respite placement initially for 4 weeks. After visiting many homes we came to Acorn Hill and knew straight away this was 'the one'. Friendly, knowledgeable, clean, bright and airy, reassuring and good-humoured too. Nothing was too much trouble, we were...
My mum has dementia, we were looking for a respite placement initially for 4 weeks. After visiting many homes we came to Acorn Hill and knew straight away this was 'the one'. Friendly, knowledgeable, clean, bright and airy, reassuring and good-humoured too. Nothing was too much trouble, we were shown around, on two different occasions, encouraged to interact with residents and staff. All our many, many questions were answered with professionalism, understanding, experience and patience. Mum was settled in the lounge with tea and cake within half an hour of arrival, she was spoken to at all times, with reassurance and at her level of understanding. Never was she spoken 'over', as if not there. During the lockdown all staff I have spoken to have been happy to spend time chatting about mum, little anecdotes of her day, which has certainly helped the family with the separation. We have decided to make Acorn Hill Mum's permanent home now, as we feel it is a perfect home from home for Mum.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for your very positive review. Your mum is a pleasure. I will ensure that all staff are made aware of your comments and we look forward to a long and happy 'family' relationship with you all. Kind regards, Wendy.
Review from Darren M (Son of Resident) published on 17 August 2020 Submitted via Website•
Overall Experience
Since Mum went into Acorn Hill at the beginning of the year (January 2020) the care she has received has been nothing short of outstanding. The management team and care staff are friendly and approachable, interacting with Mum with kindness and respect. Whilst, also responding to any questions or...
Since Mum went into Acorn Hill at the beginning of the year (January 2020) the care she has received has been nothing short of outstanding. The management team and care staff are friendly and approachable, interacting with Mum with kindness and respect. Whilst, also responding to any questions or concerns that we might have too.
It probably goes without saying that this has been a challenging year, resulting in the support and professional care Mum now receives. Along with the coronavirus pandemic adding to what was already a challenging start to the year, the staff at Acorn Hill, despite the additional threat of the coronavirus pandemic, have ensured Mum's safety whilst continuing to look after Mum with the love and kindness we feel she deserves.
I would like to say a big ‘thank you’ to the staff at Acorn Hill. It is no exaggeration when I say that they have provided outstanding care in which Mum's health and wellbeing has dramatically improved.
It probably goes without saying that this has been a challenging year, resulting in the support and professional care Mum now receives. Along with the coronavirus pandemic adding to what was already a challenging start to the year, the staff at Acorn Hill, despite the additional threat of the coronavirus pandemic, have ensured Mum's safety whilst continuing to look after Mum with the love and kindness we feel she deserves.
I would like to say a big ‘thank you’ to the staff at Acorn Hill. It is no exaggeration when I say that they have provided outstanding care in which Mum's health and wellbeing has dramatically improved.
Thanks again.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for your lovely review. You mum is an absolute pleasure!I will ensure that the staff are made aware of your very positive comments.
Kind regards
Wendy
Review from Phil C (Son of Resident) published on 26 February 2020 Submitted via Website•
Overall Experience
My dad recently passed away, having been at Acorn Hill initially for respite and then as a full-time resident. He thoroughly enjoyed it at all times, the most important aspect to him being looked after and cared for by people who were not just there to do a job; but who really cared about making...
My dad recently passed away, having been at Acorn Hill initially for respite and then as a full-time resident. He thoroughly enjoyed it at all times, the most important aspect to him being looked after and cared for by people who were not just there to do a job; but who really cared about making him comfortable and happy, treating him with respect and dignity right up until the end. There was always time for a chat and a catch up on the days news and football scores.
It was a great comfort to me and all the family.
It was a great comfort to me and all the family.
As a visitor, I was looked after just as well, and now my mum is a resident, and I look forward to my continued visits and know she's in good hands in between.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for your lovely review. It was a pleasure to support your father. He was a real gentleman and will be missed by all the team here at Acorn Hill. I will ensure that your positive comments are shared with the staff.Wendy - Home Manager
Review from S G (Daughter of Resident) published on 14 October 2019 Submitted via Postal Card•
Overall Experience
The staff are very friendly and very helpful. In my opinion, they are looking after my mum very well.
The staff are very friendly and very helpful. In my opinion, they are looking after my mum very well.
Review from Natasha F (Granddaughter of Resident) published on 2 September 2019 Submitted via Website•
Overall Experience
My Nan moved in and settled really well. Staff have worked really well with Nan to get her appetite back after a long spell in hospital.
We have found the home very friendly and welcoming. Staff take time getting Nan ready, she states she is never rushed to get ready in a morning.
We have found the home very friendly and welcoming. Staff take time getting Nan ready, she states she is never rushed to get ready in a morning.
We are pleased...
My Nan moved in and settled really well. Staff have worked really well with Nan to get her appetite back after a long spell in hospital.
We have found the home very friendly and welcoming. Staff take time getting Nan ready, she states she is never rushed to get ready in a morning.
We are pleased that they encourage Nan to continue doing for herself what she can, this has helped her regain some small independence that she lost in hospital.
Our visits to Nan have been lovely, we enjoy a cuppa in the garden where there is plenty of seating, listening to and watching the birds.
We can’t fault the level of care Nan receives and staff are visible throughout the home and happy to stop and answer any questions.
We have found the home very friendly and welcoming. Staff take time getting Nan ready, she states she is never rushed to get ready in a morning.
We are pleased that they encourage Nan to continue doing for herself what she can, this has helped her regain some small independence that she lost in hospital.
Our visits to Nan have been lovely, we enjoy a cuppa in the garden where there is plenty of seating, listening to and watching the birds.
We can’t fault the level of care Nan receives and staff are visible throughout the home and happy to stop and answer any questions.
I would highly recommend this home to others.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you for the very positive comments you have made. I will ensure that this is passed onto the staff team.
Review from John C (Husband of Resident) published on 22 August 2019 Submitted via Postal Card•
Overall Experience
Whereas the general care is excellent and the staff pleasant and helpful, they do have a tendency to lose things. My wife has lost two sets of NHS hearing aids in twelve months.
Whereas the general care is excellent and the staff pleasant and helpful, they do have a tendency to lose things. My wife has lost two sets of NHS hearing aids in twelve months.
Review from Geoffrey H (Son of Resident) published on 20 August 2019 Submitted via Postal Card•
Overall Experience
Since my mum went into Acorn Hill she has come on leaps and bounds.
The staff have taken the time to encourage her to eat and drink and their patience has paid off.
The staff have taken the time to encourage her to eat and drink and their patience has paid off.
I want to say a very big thank you to the manager and all her hard-working, caring and friendly staff who all give 110%.
Since my mum went into Acorn Hill she has come on leaps and bounds.
The staff have taken the time to encourage her to eat and drink and their patience has paid off.
The staff have taken the time to encourage her to eat and drink and their patience has paid off.
I want to say a very big thank you to the manager and all her hard-working, caring and friendly staff who all give 110%.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for your very positive review. I will ensure that your comments are passed onto the staff team.Wendy
Review from Diane V (Daughter of Resident) published on 19 August 2019 Submitted via Postal Card•
Overall Experience
Going into Acorn Hill Nursing Home the first time I knew it was the place for my mum. The manager was extremely friendly and informative. The staff are all lovely. They treat my mum with respect. Everything we have asked for they have provided. The garden is beautiful, mum loves it. We are made...
Going into Acorn Hill Nursing Home the first time I knew it was the place for my mum. The manager was extremely friendly and informative. The staff are all lovely. They treat my mum with respect. Everything we have asked for they have provided. The garden is beautiful, mum loves it. We are made welcome every time we visit.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for your very positive review. I will ensure that the staff are made aware of this.
Review from John W (Partner of Resident) published on 19 August 2019 Submitted via Postal Card•
Overall Experience
My partner is an extream and the staff do a very good job of taking care of her in all ways. I came to help one of my partner's meals every day and think the meals could be improved. Easy for me to say.
The rooms are always clean but on having to change my partner on her bed, the room is left...
My partner is an extream and the staff do a very good job of taking care of her in all ways. I came to help one of my partner's meals every day and think the meals could be improved. Easy for me to say.
The rooms are always clean but on having to change my partner on her bed, the room is left smelling not so good. Can the staff clean and deodourise on leaving the room?
The management and staff are accessible most of the time.
The home does a great job under very difficult conditions.
The rooms are always clean but on having to change my partner on her bed, the room is left smelling not so good. Can the staff clean and deodourise on leaving the room?
The management and staff are accessible most of the time.
The home does a great job under very difficult conditions.
Staff should be made aware of new residents' lack of abilities, also the nursing staff.
↩Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you for providing this review. I will ensure that the issues you have raised are passed onto the staff team. Please do not hesitate to get in touch with me if you feel that things have not improved to your satisfaction.
Review from Sue S (Daughter of Resident) published on 24 September 2018 Submitted via Website•
Overall Experience
A big thank you to all the care staff. When someone you love has to go into a care home it’s such a traumatic time. But having met the management and care staff who are all so caring puts your mind at ease. All the residents are happy and each time you visit you interact with the staff who do such...
A big thank you to all the care staff. When someone you love has to go into a care home it’s such a traumatic time. But having met the management and care staff who are all so caring puts your mind at ease. All the residents are happy and each time you visit you interact with the staff who do such a wonderful job. It must be a hard job at times but the staff always care. It’s a pleasure visiting a loved one.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you so much for your very positive review and comments about the high standard of care in the home. I will ensure that this is passed onto the staff team.
Review from John H (Partner of Resident) published on 14 August 2018 Submitted via Postal Card•
Overall Experience
I have found the owners, management and carer quiet caring and helpful, reassuring. My partner in her illness.
I have found the owners, management and carer quiet caring and helpful, reassuring. My partner in her illness.
↩Reply from Helen Woodley, Home Manager at Oakdale Care Ltd
Thank-you for your review. It is our pleasure to care for your loved-one. I will make sure that your comments are passed on to the team at Acorn Hill.
Review from John D (Regular Volunteer) published on 30 July 2018 Submitted via Postal Card•
Overall Experience
I see some of the difficulties for the staff with my experience of other nursing homes and hospital chaplaincy over many years in general and mental health units.
I admire the patience of the staff and have it confirmed by some of the patients alert enough to understand.
I admire the patience of the staff and have it confirmed by some of the patients alert enough to understand.
Many of the patients...
I see some of the difficulties for the staff with my experience of other nursing homes and hospital chaplaincy over many years in general and mental health units.
I admire the patience of the staff and have it confirmed by some of the patients alert enough to understand.
I admire the patience of the staff and have it confirmed by some of the patients alert enough to understand.
Many of the patients cannot converse but I like the way the nurses chat with them as they attend them.
Review from V T (Stepdaughter of Resident) published on 30 July 2018 Submitted via Postal Card•
Overall Experience
My stepmother has advanced dementia. I have always found her to be clean, neatly dressed and well attended.
The staff are always friendly and helpful and the management ready to spare their valuable time to talk with me.
The staff are always friendly and helpful and the management ready to spare their valuable time to talk with me.
Very happy with the care provided.
My stepmother has advanced dementia. I have always found her to be clean, neatly dressed and well attended.
The staff are always friendly and helpful and the management ready to spare their valuable time to talk with me.
The staff are always friendly and helpful and the management ready to spare their valuable time to talk with me.
Very happy with the care provided.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you so much for your very positive feedback. I will ensure that your views are passed on to the team.
Review from Karen H (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card•
Overall Experience
I'm very grateful for the love and care my mother has received. She has settled in very well. Her care has been outstanding. I enjoy going to see her, so calm and relaxed and settled. Whenever she needs anything it's never any trouble. The staff are happy to help in any way they can. I'm very...
I'm very grateful for the love and care my mother has received. She has settled in very well. Her care has been outstanding. I enjoy going to see her, so calm and relaxed and settled. Whenever she needs anything it's never any trouble. The staff are happy to help in any way they can. I'm very grateful for the love and care of the staff. I'd just like to say 'thank you'.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you very much for your positive review and comments. I will ensure that this is passed onto the staff team. Wendy
Review from Donald B (Husband of Resident) published on 23 July 2018 Submitted via Postal Card•
Overall Experience
An excellent service in a well-run and homely environment. Very helpful and knowledgeable staff. Well trained and highly supported by experienced and caring management, who also give first class professional advice to family members. The home operates to a high standard, thanks to the hard work of...
An excellent service in a well-run and homely environment. Very helpful and knowledgeable staff. Well trained and highly supported by experienced and caring management, who also give first class professional advice to family members. The home operates to a high standard, thanks to the hard work of the carers, nurses and management. The accommodation is first class, along with attractive and well-kept garden amenities. should I have to attend a care home then there would be no hesitation as this would be the place for me.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you for your very positive review. I will ensure that your comments are passed on to the staff team.
Review from M E (Daughter-in-law of Resident) published on 13 July 2018 Submitted via Postal Card•
Overall Experience
We have found the staff to be very friendly and capable in dealing with the patient who has settled in well.
We have found the staff to be very friendly and capable in dealing with the patient who has settled in well.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you for your positive review. I will ensure that this is communicated to the staff team.
Review from John P (Husband of Resident) published on 12 June 2018 Submitted via Postal Card•
Overall Experience
It is fast approaching my wife's first year here at Acorn Hill. I am thoroughly satisfied with how my wife has settled in and think we have been fortunate to get a placement here.
The home deserves tremendous praise for the event on the day of the Royal Wedding. The garden tea party was excellent...
It is fast approaching my wife's first year here at Acorn Hill. I am thoroughly satisfied with how my wife has settled in and think we have been fortunate to get a placement here.
The home deserves tremendous praise for the event on the day of the Royal Wedding. The garden tea party was excellent and the food provided was of the highest standard of quality and quantity.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you for your positive comments. I am so pleased that everyone enjoyed the garden party. I will ensure that your comments are passed onto the team
Review from John W (Husband of Resident) published on 25 May 2018 Submitted via Postal Card•
Overall Experience
The standard of care is excellent and the carers treat difficult situations with kindness and success. My wife is very happy to be living there
The standard of care is excellent and the carers treat difficult situations with kindness and success. My wife is very happy to be living there
↩Reply from Helen Woodley, Registered Manager at Oakdale Care Ltd
Thank-you for your lovely feedback. I will ensure that this is passed on to the whole team at Acorn Hill.
Review from Michael F (Son of Resident) published on 29 January 2018 Submitted via Website•
Overall Experience
Friendly staff from cleaners to care workers and nurses. I feel that my father is being cared for in an environment where the staff do care. The recent addition of an activities coordinator gives us hope that my father and the other residents are being engaged in new activities that were previously...
Friendly staff from cleaners to care workers and nurses. I feel that my father is being cared for in an environment where the staff do care. The recent addition of an activities coordinator gives us hope that my father and the other residents are being engaged in new activities that were previously not possible to deliver. Some staff have worked there for many years and that bears testament to their devotion to their specific job which often extends to other roles within the home as and when called for. Top marks to the entire team and especially those who carry on smiling through the sometimes difficult and testing situations that inevitably arise.
↩Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you so much for your positive review and the kind comments you have made about the staff team. These comments will be passed onto them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Oakdale Care Ltd.
Upcoming Events
There are no upcoming events for Oakdale Care Ltd.
Awards / Recognitions (28)
- 30 Nov 2023Recipient: Oakdale Care Ltd
- 24 Nov 2022Recipient: Langdale Care Homes Group
- 24 Nov 2022Recipient: Langdale Care Homes Group
Accreditations
There are no accreditations posted yet for Oakdale Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
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