Aigburth

The residents are well-respected and well looked after by the staff. They all go the extra mile to make every day as good as it can be, even if the resident is having a difficult day. There are lots of activities including day trips even for those with additional healthcare, cognitive or physical needs.

Patrick Crowhurst

Outstanding care is provided by Aigburth for my mum. Shes resided there for over 2 1/2 years and although the dementia has progressed significantly, she has been cared for throughout the inevitable decline. All the staff are lovely and friendly with residents and visitors alike.

Aigburth provides a safe, comfortable and happy environment. The interaction between staff and residents is lively and encouraging, and creates a happy atmosphere. The outings, activities, etc., are imaginative and stimulating.

The senior care staff seem to have a good appreciation of Mother's medical needs and seem to be managing her problems appropriately.

My Mother has been in Aigburth Care Home since October 2021 and is settled and comfortable there and that home has an excellent team of staff supported by many volunteers and an active Friends of Aigburth group. There are many staff members who have been there a long time and are prepared to do extra work above their call of duty. Indeed the deputy manager and a senior carer are carrying out the redecoration of the Treetops Lounge there in their own time. The success of the home is due to it being a Methodist Home and my Mother and other residents there have known the home since it was built in the 1960s and were active in the Friends of Aigburth and supporting events there since that time before becoming residents there themselves. It is important that there is both a Sunday Service and Midweek services there every week and the chaplain there does a good job, and as a Methodist member myself I'm encouraged to continue to be involved in helping at the home as far as I'm able to do so.

Aigburth is a wonderful care home with very good facilities set in a blissful environment with beautiful well maintained gardens. All the staff and management are very friendly and provide excellent care to the residents.

Information shared and involvement encouraged by relatives, as well as varied enrichment activities for residents, is so positive.

There are so many good things to say about Aigburth. There is plenty to keep the residents interested with lots of activities and entertainment provided if they choose to join in. The staff are friendly, caring and helpful and there are volunteers who enjoy their role. The home is well kept and the gardens are beautiful. It is a caring place to live and the rooms can be personalised with pictures etc so it feels like home.

Since moving in, I have felt comfortable. My room has been personalised to how I want it. The staff are very nice to me and I feel comfortable talking to them. When I need assistance the staff are always available. If they can't help straight away they come back when they can. They were kind to me when I was not feeling well.

Aigburth is a truly exceptional home, the atmosphere of loving compassion surrounds you as you enter. Caring is the staff's top priority no matter how frail, ill or cognitively impaired each resident is treated respectfully, lovingly and with good humour. This enables residents to function to the best of their remaining abilities as they are being consistently supported by staff performing at their very best too. It's not only a privilege but also a source of joy to spend time in the company of the residents and staff here at Aigburth and I write this having visited many other care homes both in this city and county and in other parts of England too. A resident wrote in the home's New Year magazine 'Soon settled into the routine of the home, enjoying the activities including storytelling, exercise, music etc. I have chatted and made friends with many staff and residents. A relative wrote 'We couldn't have chosen better it is a lovely home with beautiful gardens. The staff are amazing.'

I would highly recommend this care home to others.

Mum has been in Aigburth for just over a year. She is settled and we know most of the staff by name and all by sight. Mum's mobility is deteriorating but I'm confident Aigburth will be able to respond as required.

As the resident's daughter, I am very pleased with the care they are receiving and feel that the resident's needs are being met. I also appreciate the communication with the staff about the welfare of my father.

I was warmly welcomed into Aigburth at short notice on the 23rd of May 2024 after a spell in hospital. 7 months later I'm still here! Aigburth is a lovely place but would just like to say the following - It would be nice if dining tables were always set with pepper and salt and napkins to see hunting around. It would be nice if tea and hot food was always piping hot.

In March my two daughters were informed that the home wanted to change the Kingfisher floor to an all-dementia floor and would like me and four or five other residents to move to Treetops. After being on Kingfisher for three years it was a little traumatic but having viewed what would be my room I agreed. I was able to move items of furniture etc with me and all went well.

The administration manager is always helpful and available in need. I find the majority of staff understand my willingness to help. The handyman is always happy to help unless he is very busy, he will help the next day. I enjoy the variety of activities offered, whether we want to attend or not. Personally, for me, the three very good meals are too heavy. I appreciate the freedom to bring any pictures and have them put up in my room and bring in my own furniture that I choose to.

Sadly my mum wasn't at Aigburth for long - but in the time she was there, she was looked after with care and dedication. When she became very poorly, the whole team showed compassion and caring not just to her but to all our family. I would have no hesitation in recommending this care home to others.

My stepmother spent the last 8 weeks of her life at Aigburth. She was treated with dignity and respect throughout. The staff communicated very well with the family, helping to take informed decisions at critical times.

I could not be more happier with the care that my mum receives at this care home. I could not recommend this home enough to anybody it is outstanding. 100% recommendations for me, for example, my mum always looks clean and well dressed and always looks happy even with dementia.