Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
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9.9 112 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.
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Care Provided by Aigburth

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1365 – £1519
  • Self-Funded Residential Dementia Care: £1528 – £1677

These prices are only a guideline, please contact Aigburth to find out the exact price for your requirements.

Contact Aigburth to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Aigburth to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

Aigburth Reviews (112)

9.9

Aigburth has a Review Score of 9.9 (9.892) out of 10, based on 38 reviews in the last 2 years.
Over all time Aigburth has 112 reviews.

Overall Experience
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Date Published
  • 112
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Reviewer Connection to Aigburth
  • 46
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  • 9
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  • 5
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Total of 112, showing 81-100
Review from J P (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with kind and thoughtful staff throughout the whole home.
Excellent links with other organisations to provide assistance in the gardens which are just lovely.
The home looks to reinvest in new areas or trips out for the residents.
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Review from Colin U (Son of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, bright, clean and comfortable home. The standard of care is excellent, staff are kind, considerate and caring to all needs. The atmosphere is happy and cheerful. The staff go to great lengths to ensure everyone is happy and are always there to talk to if you are down or worried about anything.
Meals are varied and have a good choice of menu each day. Overall a really nice home to stay in when you cannot cope at home any more.
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Review from Joe E (Son of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Aigburth for almost 2 years. Dad likes living there and attends most of the activities. On the whole, the family are happy with the care provided. On the few occasions, there have been issues we feel that we have been listened to and efforts made to resolve them.
The majority of
staff are good, but a few stand out for going the extra mile! One of those is the person who’s musical talents and patience are greatly appreciated. There is another lady, she is lovely with all the residents and I know that when her shift is on, Dad is always well presented.
The gardens are lovely with a good selection of flowers, it is a shame that residents are not encouraged and enabled to use them more, especially during good weather.
I know from experience how care homes vary and I have recommended Aigburth to several people.
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Review from S L (Daughter of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my father receives at Aigburth. He has been a resident for over 18 months. We were very worried about how he would settle as his attitude to care homes was always very negative. However, he has settled in and the carers know him well. He is treated with dignity and with
an understanding of his dementia. It is easy to visit and the staff are very accommodating. He enjoys the garden as it's lovely as well as a peaceful place to sit and have a walk-in.
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Review from R B (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's move to Aigburth was very smooth. The staff are kind, considerate, professional and helpful.
Dad has settled very well, he is enjoying the company and the activities. We as a family are happy that we have found somewhere we know where he will be well looked after and be safe.
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Review from Bridget H (Sister of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been at Aigburth for five years and I have been very satisfied with the care she has received and the staff are understanding and patient - I could not ask for more. I am always contacted if there is a query which is very comforting.
Reply from Jade Bown, Deputy Home Manager at Aigburth
Thank you for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide to your sister. All feedback is most welcome and your kind…read more
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Review from Jonathan B (Grandson of Resident) published on 30 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Aigburth for approaching seven years. As I imagine it is for many, it was a traumatic experience for her to leave her home and move into residential care, but I often reflect on how lucky we were to have found Aigburth. The team have worked so hard to make her
comfortable, happy, entertained and stimulated - she never has a bad word to say about any of them. Although I live some distance away, I'm always kept appropriately informed of any wellbeing issues or material requirements she may have. Both my grandmother and I entirely trust the judgement of the team, who know her very well - they take fantastic care of her and at 99 years old she is living as happy and dignified a life as she possibly could be. A very special place.
Reply from Jade Bown, Deputy Home Manager at Aigburth
Thank you for completing a review for our home, your kind words are greatly appreciated. We are very glad to hear that you are happy with the care being provided to your grandmother. All feedback is…read more
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Review from Carole P (Daughter of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been a resident at Aigburth for over 4 years. She is very happy, treated with dignity and well cared for. The home goes out of its way to make residents feel “at home” and residents are encouraged, on many levels, to be pro-active in their care, with regular residents meetings, gardening
clubs and outings. The activities provided are excellent and there is always lots of fun and laughter going on. I am very happy with the care at Aigburth.
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Review from Jenny I (Daughter of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A place that is first and foremost home for its residents who are treated with dignity, respect and love. Staff who care for residents and a wide variety of daily activities led by an outstanding activities coordinator. Outstanding environment and level of care and attention to individual needs of
residents.
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Review from Michael S (Son of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers at my Dad's home are brilliant with the clients, some of which are quite poorly, my dad is on the lower floor and he is really well looked after. The seniors and carers treat everyone really well. They treat them like there own and very friendly with families.
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Review from Sarah W (Granddaughter of Resident) published on 13 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has lived in the dementia ward for a year and a half and is very happy there, much better than she was at home. Staff are kind and respectful. There are activities on offer twice a day, which are good fun to join in with.
I especially appreciate the attention to detail: the people living
there are always well dressed, residents who need extra food or drink get it, and so on.
The only downside is the state of the carpet, which is really suffering from wear and tear.
Reply from Jacky West, Home Manager at Aigburth
Thank you for taking the time to complete this review for our Home and we are pleased to hear how happy you are with the care that we are providing to your Grandmother. All feedback is most welcome…read more
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Review from Wayne J (Friend of Resident) published on 15 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been at the home for over a year now. Always made welcome when I visit by the staff and my friend tells me how happy he is living here. I have lunch when I visit and the food is always good.
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Review from Ruth C (Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I like living here, however there are too few staff, leaving residents needing and staff frustrated. Sometimes this is dangerously low.
Reply from Jacky West, Home Manager at Aigburth
Thank you for sharing your concerns with us about your experience at our home. We would very much like the opportunity to meet with you to discuss your concerns in more detail, please could you…read more
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Review from Susan B (Niece of Resident) published on 20 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I only visit my aunt now and again but have found the home good.
She usually looks very smart.
Now and again my aunt has been rather late morning getting up thus we don't visit in the morning.
Sometimes hearing aid not working.
My sister has set up hearing aid box and notice for care of this.
Overall
my aunt seems content so that gives me peace of mind.
The staff have been friendly and helpful.
The activities are excellent.
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Review from Adrian C (Relative of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's Aunt is now 90 and has been at Aigburth for over a year now.


We have had other relatives in care homes before but Aigburth stands head and shoulders above any I have previous experience of.


Just entering the premises you get a feeling of comfort, friendliness and professional care. Interact

with staff and you realise residents are in safe and caring hands but what really sets Aigburth apart is the variety of activities residents enjoy and the interaction that creates.


Visiting is a pleasure and that helps the residents too.

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Review from Elizabeth C (Niece of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aigburth home is excellent in the activities they offer residents. Each resident appears to receive individual attention and lives in a supported environment. My aunt was more high dependent room when necessary. The staff ensured her 90th birthday was memorable. Provided a lovely spread for relatives
and friends. The staff member who came with his guitar and sang songs and got us to join in was delightful and made the day special for all of us. He also had an excellent voice and rapport with my aunt.
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Review from Alan B (Relative of Resident) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our aunt was accepted as a future resident, in an interview in her own home, with sympathetic questioning overcoming a mild resistance to leaving her own home. Her room is excellent with a mixture of her own furniture and that of the home. Her vegetarian diet is coped with. She eats in a small dining
room which encourages interaction with other residents. Interaction is also encouraged in the lounge where activities are provided, quiz afternoon, songs from the past, physical activities appropriate to people with limited movement on all weekdays. Services are held but my aunt chooses to participate only occasionally. She has a specific carer but a team are also involved.
They are very sympathetic to the needs of residents (including pushing a wheelchair around in our case). They are sensitive to cleaning and toilet needs.
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Review from Marilyn B (Niece of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been treated with the utmost care, kindness and concern since her admission in November 2016. Initially reluctant to leave her home, she has been given every support to settle into a new environment and the home's routines. She was introduced to other residents and everything was explained
coherently to her. Being increasingly lonely at home, she has relished the variety of the activities on offer: quizzes, sing-songs, film and crafts. The daily sheets with meals and timetable has helped her and visitors, to understand the pattern of each day.
We, as her next-of-kin, are so very happy that her well-being is paramount and all of the staff, in their many different roles, have contributed to this. It has also been marvellous that our needs have been met too: anxieties about her settling, how she has been during the night or on days when we have not visited and help with what we could provide from her home has always been available.
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Review from John M (Son-in-law of Resident) published on 19 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff made our family visit to my mother-in-law really great, my son and his 18month old can't get to visit often due to distance so it was very nice for the home staff to put in the extra effort to rearrange the lounge so we could all eat lunch together and brought a tea trolley for us to use.
We stayed on for the afternoon quiz which is great fun, a very good home, always clean and welcoming. Many thanks to the staff who work so hard.
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Review from Martin S (Son of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for 3 and a half years now. The standard of care has always been good and this has recently improved to excellent. A good variety of activities each day and thoughtful management of often challenging circumstances. Although my mum was reluctant to leave her home. She
is now settled in a secure and caring environment which always put her best interests first.
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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Aigburth is calculated as follows: ( (397 Excellents x 5) + (48 Goods x 4) ) ÷ 445 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aigburth is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Salome

Salome Mapfeka

Job Title: Care Home Manager Joined: 2019

Salome is an experienced and compassionate care home Manager at MHA Aigburth, bringing 24 years of dedication to nursing and care. She began her career as a registered nurse and has since built a wealth of experience in both the NHS and private healthcare sectors. Her roles across these vital areas have shaped her deep understanding of person-centred care and strong leadership in health and social care.


Since joining the Aigburth family in 2019, Salome has proudly championed MHA’s core values, focusing on empowering her team with the skills and knowledge to deliver the highest standards of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aigburth to verify any information. View our terms and conditions. Aigburth has an Enhanced Service - more info.