Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
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9.9 107 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1365 – £1519
  • Self-Funded Residential Dementia Care: £1528 – £1677

These prices are only a guideline, please contact Aigburth to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

Aigburth Reviews (107)

9.9

Aigburth has a Review Score of 9.9 (9.866) out of 10, based on 33 reviews in the last 2 years.
Over all time Aigburth has 107 reviews.

Overall Experience
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Reviewer Connection to Aigburth
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Total of 107, showing 61-80
Review from Chistine H (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved into Aigburth at the beginning of July, when her dementia progressed to a level that her previous care home was not qualified to deal with. It was a very difficult and emotional time for us all and made even more so because of the lockdown restrictions. All the staff at Aigburth were
absolutely brilliant; their understanding and support helped to make the situation so much easier for our mother and indeed for us. Mother settled in very quickly, she became more alert and established a warm and gentle rapport with staff. Her room was light and airy, with a view over the beautiful gardens. Food was excellent and activities were inclusive and fun and she was able to join in and enjoy them.
Unfortunately, our mother took a sudden turn for the worse and passed away after only a few weeks but we cannot thank the staff enough for making her feel valued and cared for, for the dignity and respect with which she was treated and for the love that she was shown.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and appreciation throughout. It saddened us deeply when we lost mum. She was loving and gentle, and all the staff adored her. We miss her and are happy that we could give you and the rest of the family some source of comfort in her last days. Stay safe and stay well.

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Review from Lynn B (Daughter of Resident) published on 9 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The management and staff are very kind, caring and approachable at this home. The food is of a very good standard. The residents are treated with care, kindness and dignity. There is a very good activity program which all residents are encouraged to take part in. The garden is very well kept and there
is a lovely decking area which is used regularly in the summer. All the staff are doing a great job at this most difficult time. The office sends a weekly bulletin and updates us on everything regarding the virus. A big thank you to everyone for keeping my mother as safe as possible.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your words of support and appreciation. This means a lot to us and we hope we can carry on providing you with the assurance that your mother is cared for at all times. We hope to be able to see you all soon once again.

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Review from Heather E (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Aigburth for two years now and not only is she settled, happy and content but we have seen improvements in both her physical and mental well being, brought about by the wonderful all-round care she receives from all the staff and volunteers.
The staff are so lovely, genuinely kind,
caring, fun and dedicated. They know Mum well and have a good understanding of her dementia and treat her with respect and dignity.
There is a real family and homely atmosphere created by the staff and volunteers, and an amazing entertainments team and the gardens are beautiful.
As a family, we are always made to feel as though we are part of an extended family and we know Mum could not have a better home.
Even in these challenging and difficult times, all the staff have gone above and beyond to ensure not only Mum continues to be well cared for but we as a family are reassured that she is loved and in the safest of hands.
We cannot thank you enough.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words and support since mum has been with us. You are part of the Aigburth family and will continue to be so. I am glad you have seen improvements in mum as we feel she has definitely made a lot of progress and is well settled in. From all of us at Aigburth, we wish you good health and happiness and hope to be of support to all of you for many more years to come.

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Review from Brian M (Son of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The last few weeks have made me realise how much I owe the carers. In the most challenging of times, my experience has been that they have put my Mum's care first, meeting the concerns of relatives by proactive communication second and their own needs last; at a time when so many are consumed by dealing
with their own needs first.
Such selflessness sets an inspiring example but will pass unnoticed unless we acknowledge it. So a big thank you to you all.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and appreciation. The staff try their best, and we all love our residents as if they are our own families. It’s the least we can do when you are unable to visit at these strange times, as well as knowing that your loved ones are well looked after and cared for. Thank you for your daily emails for Mum; she loves reading them.

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Review from Shirley T (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy and well cared for at Aigburth where the staff are lovely and there is a family atmosphere. I always feel welcome when I visit. Even during the Covid 19 crisis, they were able to help Mum celebrate her birthday and send super videos and photos to her family. Of all the activities, Mum particularly
loves the sing songs.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words. We know it is difficult during this time when families cannot come and visit their loved ones; but Mum is in safe, capable and loving hands and we will do everything we can to keep you all updated throughout. We look forward to seeing you again.

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Review from John S (Son of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in well after the first six months. It's as if she has always been there.
The en-suite room is excellent, with lovely views over the garden. The staff and volunteers do an outstanding job, always cheerful and helpful. They don't just carry out their normal duties, but happy to volunteer
to give extra help. Trips and activities are non stop. Lots for her to do. Many thanks. Well done.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your show of appreciation for all of us at Aigburth. It’s been a pleasure with mum here, and she does enjoy helping around with the activities. We hope to carry on exactly as we are over the years to come.

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Review from Ruth C (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents have been at Aigburth for 18 months now. It is a super purpose-built place with excellent facilities. The staff are very helpful and friendly and do a marvellous job of attending to all of my patents needs, often above and beyond the call of duty. I honestly believe that Mum and Dad
could not be in a better place. As a family, we know that they are well looked after and are safe. The daily entertainment programme and beautiful gardens are the icing on the cake. I would not hesitate in recommending this facility.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your words of support and appreciation. The 18-months have flown by since mum and dad have been with us. It is an absolute pleasure having them with us, and we will continue to do our very best for them.

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Review from S J M (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Aigburth six months ago and very quickly became much happier than she was living alone in her own home. She had not been looking forward to going into a care home and it has taken a bit of getting used to, but she is a lot less worried about things than she used to be. The staff are
kind and friendly and the atmosphere is calm and happy.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words; we are very glad that Mum is settling in and is happy here.

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Review from Bernadotte W (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed by the kindness and loving care shown to residents and relatives during this crisis point. The staff have made a real effort to keep us up to date with what is happening and finding ways we can maintain some contact with our relatives.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words of support and appreciation towards our staff. We all appreciate it a lot and hope to carry on for years to come.

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Review from Marion T (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely well-led home. Residents are extremely well looked after by a team of very caring carers, who are truly dedicated.
Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and kind words throughout. It is a pleasure to be able to take care of your mum.

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Review from Gail P (Daughter of Resident) published on 10 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Aigburth for three years and is very well looked after and cared for. She is very happy there and we find the carers are always smiling, happy and very helpful and very attentive to Mum's needs. The food at Aigburth is very nice, Mum is fed very well with good nourishing
food. The entertainment is very good with lots of singing and encouragement for all the residents to join in.
Mum is well-liked and loved at Aigburth and I’m so happy that Mum is living there.
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Review from Christopher B (Partner of Resident) published on 5 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner took up residence at Aigburth at the beginning of November 2019. In the short time that she has been there, I can honestly say that I can not fault the care that she is receiving in this excellent care home. All of the staff that I have encountered are extremely sensitive to her needs and
have done everything they can to help her to adjust to her new circumstances.
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Review from K R (Son-in-law of Resident) published on 4 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's really encouraging for family members and friends to be greeted by friendly staff, who are always willing to help and give advice.
Mum has settled very well into life at Aigburth and generally has interesting and encouraging comments to make about her days spent in care.
Keep up the challenging
work......you all do a great job.
Thank you
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Review from J C (Wife of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this care home for 2 months and seems very happy and I have been happy with the care.
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Review from Caroline R (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum moved to Aigburth in June she has gone from strength to strength. The carers are so lovely and she enjoys being part of the activities. She is happy and this, in turn, makes it much easier for us knowing she is so settled. The accommodation and food are first class.
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Review from J P (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with kind and thoughtful staff throughout the whole home.
Excellent links with other organisations to provide assistance in the gardens which are just lovely.
The home looks to reinvest in new areas or trips out for the residents.
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Review from Colin U (Son of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, bright, clean and comfortable home. The standard of care is excellent, staff are kind, considerate and caring to all needs. The atmosphere is happy and cheerful. The staff go to great lengths to ensure everyone is happy and are always there to talk to if you are down or worried about anything.
Meals are varied and have a good choice of menu each day. Overall a really nice home to stay in when you cannot cope at home any more.
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Review from Joe E (Son of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Aigburth for almost 2 years. Dad likes living there and attends most of the activities. On the whole, the family are happy with the care provided. On the few occasions, there have been issues we feel that we have been listened to and efforts made to resolve them.
The majority of
staff are good, but a few stand out for going the extra mile! One of those is the person who’s musical talents and patience are greatly appreciated. There is another lady, she is lovely with all the residents and I know that when her shift is on, Dad is always well presented.
The gardens are lovely with a good selection of flowers, it is a shame that residents are not encouraged and enabled to use them more, especially during good weather.
I know from experience how care homes vary and I have recommended Aigburth to several people.
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Review from S L (Daughter of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my father receives at Aigburth. He has been a resident for over 18 months. We were very worried about how he would settle as his attitude to care homes was always very negative. However, he has settled in and the carers know him well. He is treated with dignity and with
an understanding of his dementia. It is easy to visit and the staff are very accommodating. He enjoys the garden as it's lovely as well as a peaceful place to sit and have a walk-in.
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Review from R B (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's move to Aigburth was very smooth. The staff are kind, considerate, professional and helpful.
Dad has settled very well, he is enjoying the company and the activities. We as a family are happy that we have found somewhere we know where he will be well looked after and be safe.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Aigburth is calculated as follows: ( (336 Excellents x 5) + (52 Goods x 4) ) ÷ 388 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aigburth is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Salome

Salome Mapfeka

Job Title: Care Home Manager Joined: 2019

Salome is an experienced and compassionate care home Manager at MHA Aigburth, bringing 24 years of dedication to nursing and care. She began her career as a registered nurse and has since built a wealth of experience in both the NHS and private healthcare sectors. Her roles across these vital areas have shaped her deep understanding of person-centred care and strong leadership in health and social care.


Since joining the Aigburth family in 2019, Salome has proudly championed MHA’s core values, focusing on empowering her team with the skills and knowledge to deliver the highest standards of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aigburth to verify any information. View our terms and conditions. Aigburth has an Enhanced Service - more info.