Care Provided by Pinglenook Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 16 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
For more information regarding fees please contact the home directly.
The price(s) shown are provided by the care home. Contact Pinglenook Residential Home for full pricing details and T&Cs.
Contact Pinglenook Residential Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Turnbulls Health Care Ltd
- Private Owned
Person in charge
- Ana Andrade (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (1)
Visiting
- Friends and relatives are allowed to visit the home at any time if notice has been given to the contact details and the visit has been arranged and must run inline with the government guidelines surrounding Covid-19. Prospective residents and relatives can be shown around the home and will also be able to meet some of the staff by virtual platforms such as zoom or microsoft teams until guidelines are relaxed and the home can offer face to face visits.
Parking
- Parking at Pinglenook is not a problem at all. There are parking spaces available on either side of the road in front of the care home. But near the side of the care home is also a driveway where there are a few parking spaces.
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Pinglenook Residential Home Reviews (33)
7.9
Pinglenook Residential Home has a Review Score of 7.9 (7.896) out of 10, based on 1 reviews in the last 2 years.
Over all time Pinglenook Residential Home has 33 reviews.
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Overall Experience
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Review from Lynn E (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card•
Overall Experience
My mum has been here for the past two years.
She has always been looked after in a very friendly, caring way.
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Review from Brenda N (Friend of Resident) published on 9 January 2019 Submitted via Postal Card•
Overall Experience
Very friendly, caring staff.
Always made welcome.
Family atmosphere.
Always made welcome.
Family atmosphere.
Can't fault the care.
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Review from David M (Regular Volunteer) published on 18 September 2018 Submitted via Website•
Overall Experience
It's a very good small home in a beautiful location of River Soar.
Good management and care facility.
Always excessive of qualified staffing(excellent manager, experienced service providers, senior staffs, carer, special chief, housekeeping, service providers all on the foot at the floor on service to the service users) to carry out one to one care than unlikely any other places.
Good management and care facility.
Always excessive of qualified staffing(excellent manager, experienced service providers, senior staffs, carer, special chief, housekeeping, service providers all on the foot at the floor on service to the service users) to carry out one to one care than unlikely any other places.
A charming and cheerful place to stay.
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Review from Diane H (Friend of Resident) published on 2 November 2017 Submitted via Website•
Overall Experience
My friend moved to this care home in the middle of September 2017. From the first minute of stepping foot into Pinglenook, I could see she felt at home. In no time at all she settled and the difference I have seen in her is remarkable. She has her sparkle back. The staff are fantastic and you can see nothing is too much trouble for them. With only being a 16 place centre, it feels like a home, not an institution. I thank them for their care and giving me peace of mind.
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Review from S F (Daughter of Resident) published on 10 July 2017 Submitted via Website•
Overall Experience
Mum has just stayed at Pingle Nook. The staff are the most caring and friendly you could wish for, mum wanted for nothing and nothing was too much trouble. The family were always made welcome and we are hoping to stay in touch.
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Review from Helene S (Relative of Resident) published on 19 June 2017 Submitted via Website•
Overall Experience
To everyone at Pingle Nook,
Thank you all so much for the exceptional care you have delivered to my dear friend over the past 4 years. All the staff are so friendly and helpful, and all the residents are extremely well looked after and cared for.
Thank you all so much for the exceptional care you have delivered to my dear friend over the past 4 years. All the staff are so friendly and helpful, and all the residents are extremely well looked after and cared for.
From visiting many care homes in my time, I can honestly say that Pingle Nook offers the best care services and have committed, long-term staff that are loyal to the home and all its residents. I know it may not look as fancy as all these brand-new care homes around, but it outperforms in quality of care and I would recommend it overall.
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Review from Paula E (Granddaughter of Resident) published on 13 June 2017 Submitted via Website•
Overall Experience
Caring, home from home atmosphere with very friendly experienced staff. Nothing is too much trouble to conduct or coordinate.
Residents are able to make informed choices of their needs, which are noted and fulfilled, and always discussed with the family to ensure that we are kept up to date.
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Review from Chris M (Son of Resident) published on 19 May 2017 Submitted via Website•
Overall Experience
I am very pleased with the standard of care that my Mother receives at Pinglenook, the staff always appear to carry out their duties in a very friendly and professional manner, I am kept informed of any new care or medical needs as they arise, and whenever I visit, the premises are always clean and tidy and I am made to feel welcome and offered tea or coffee.
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Review from Barbara S (Sister of Resident) published on 2 May 2017 Submitted via Website•
Overall Experience
We were very upset at having to put our sister into care but she needed 24-hour attendance and as we are both elderly ourselves, we could not cope. Imagine our relief when we discovered Pinglenook could take her. It's close to our home and we can easily get to visit. From the very first day we went there, we were more than impressed by the friendly, caring atmosphere that prevailed. The staff are all cheerful and welcoming. Their level of patience with those in their care is outstanding. It really does feel like 'home from home' with tea and biscuits offered whenever we go. The staff are always readily available to discuss any health issues or concerns we may have about our sister and they keep us well informed as to her ongoing condition. There are different activities taking place all week with a hairdresser to keep the ladies looking good. We are very grateful to all the staff for their never ending care.
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Review from L L (Daughter of Resident) published on 12 April 2017 Submitted via Website•
Overall Experience
During an extremely difficult time for me and my siblings after my mother broke her hip, it was time for her to leave the hospital and move to a nursing home. We all visited Pinglenook and instantly felt the warm caring attitude of the staff. We all agreed this was the place and so she became a guest on her road to recovery. I cannot describe the care and compassion they have shown her. Nothing is too much trouble and although it can't be nice not being able to go home, she always tells us how lovely the staff are and she is happy. They have done so much for her in the short time she has been there and gets better by the day. It's like a big family unit there and just has a feel-good factor. I truly believe we found a gem for my mum. Well done to owner and staff and thank you so much.
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Review from Karen N (Daughter of Resident) published on 7 April 2017 Submitted via Website•
Overall Experience
When I was advised that Mum would need to go into a care home to recuperate from a broken leg I was traumatised. Mum lives with us and to trust her care with strangers was really hard to do.
Upon the first introduction to Pinglenook, the thing that struck me was how welcome I felt. Mum has been here for nearly 14 weeks and no matter what time we popped in we were always made to feel welcome with a drink on offer in one hand and the biscuit tin in the other. All staff have been great, caring at all times with Mum and interaction with all residents being of a caring nature.
I have received full and open communication with all staff who provided precise information as and when required.
Upon the first introduction to Pinglenook, the thing that struck me was how welcome I felt. Mum has been here for nearly 14 weeks and no matter what time we popped in we were always made to feel welcome with a drink on offer in one hand and the biscuit tin in the other. All staff have been great, caring at all times with Mum and interaction with all residents being of a caring nature.
I have received full and open communication with all staff who provided precise information as and when required.
Thank you, you have made what has been a very difficult time a little easier with providing a safe, caring environment.
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Review from Pete W (Son of Resident) published on 28 March 2017 Submitted via Website•
Overall Experience
My mum has been in Pinglenook since December 2016 to recuperate from a broken knee. She has been well cared for. The staff are very efficient and friendly. It feels like a home from home and mum has been happy there. If she should need more residential care in the future I would have no worries about her being placed in Pinglenook.
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Review from Richard (Son of Resident) published on 23 February 2017 Submitted via Website•
Overall Experience
Mum spent approximately 15 months at Pinglenook. Being a small care home, the atmosphere was very homely and there was always something going on to liven up the day.
We always felt very welcome when visiting Mum, and felt she was in a safe and secure environment. Her health was monitored well by the local GP and that was communicated to us promptly by the manager. Mum was always happy during her time there.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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