Sutton Manor Residential Home

I am really happy with the treatment my father has received since being in care. The staff are pleasant and nothing is too much trouble, they always answer my questions about Dad and are devoted to his needs, picking up early signs of distress and illness. I'd like to say a special thank you to everyone involved in keeping my families minds at ease, knowing he is being cared for properly and in good hands.

The staff were fantastic with my mum I can't fault anything. My mum was so happy with her time in the home and I would recommend this home to everyone.

I have had a long, 3 month, residential period in this care home, non-weight bearing on left leg due to a bad fall. The care, understanding and needs have been excellently met and I have no complaints, just gratitude. I am now on my feet with mobility aids and wheelchair, which I needed before the accident - due to long term mobility problems.

My father-in-law came to this care home quite ill, but within a short period of time picked up really well. I can really praise the staff for their caring and professional manner. They are excellent in every way. Thank you.

There has been nothing I've had to worry about while she has been here.

Friendly atmosphere and staff are helpful.

The staff are very caring and compassionate. Residents are treated with care and are given all the help they need, nothing is too much trouble for any staff member whether cleaning, catering, nursing or personal care. Family and family are made very welcome and there are lots of activities for the residents to take part in if they wish. The reception lady was lovely and I really liked the garden area open to residents.

Sutton manor is welcoming, clean, homely and happy, and nothing is too much trouble.

Staff are very friendly and helpful.

Well done to all and a big thank you from me.

My husband's Uncle recently passed away and we had to go to the home as my husband was the executor of his Uncle's will to finalise details. We were met by the manager, initially, when we arrived. Prior to this, they kept us informed of Uncle's condition and were very caring and considerate. All of the staff we met when we went to sort out arrangements were lovely. Their compassion was obvious. The home appeared to have a sense of calm and is very well maintained. I would have no hesitation in recommending this care provider to anyone. Well done everyone - keep up the good work. You are all a credit to your profession.

From the moment my father was admitted, at 9.45pm (having waited for funding to be put in place) on a Monday evening. Bother he, myself and my brother were shown kindness, thoughtfulness and respect right up to the last moments of his life. The care that was shown was for my father true 'Peace of Mind' and for myself and brother. From the manageress, through all member's of staff, there was a warmth and feeling from the moment you stepped through the door, that if it can be, it will be, and it was. To say thank you can seem a small gesture, but when it comes from the heart, as it does from me, thank you for being you!!

The manager and staff at Sutton Manor go over and above simply basic care. They show such kindness and thoughtfulness. We cannot thank them highly enough for the care they are giving our relatives. Nothing is too much trouble. Their patience and empathy show through in all aspects of care provided. All are treated as individuals, their safety being paramount at all times. Our huge thanks for all you do.

From the manager to every level of the team, everyone was kind, thoughtful and professional. My father was 'end of life' so only there 10 days, yet he was so well cared for. As the end grew close the personal care given was outstanding. When Dad died (1.45 am) the team leader on duty was amazing. They helped my brother and I enormously and showed my dad the greatest of respect. A clean, happy, bright place to be in and visit. So, all in all, a care home that cares!

I have no hesitation in highly recommending Sutton Manor and a huge thank you to the manager and the team.

My wife's aunt went to Sutton Manor Residential Home initially for respite care. From day one all of the staff were fantastic so much so that she is giving up her house of 60 years to move in permanently that is something I never thought I'd see.

My 89 year old aunt was admitted to Sutton Manor Residential Home to recover from two falls. Her health, general well-being, contentment and feeling has improved to such an extent that herself and family have decided that Sutton Manor is her forever home.

Thank you all at Sutton Manor

My mum and dad had one week of respite at the home. I was very impressed with the care and support from all members of staff. The home is well maintained and clean. Thank you to management and staff.

Loved the staff. They looked after me really well. The food choice was excellent. Cleanliness was very impressive. I will be very sad to leave here.

Friendly staff. The food was excellent. Cleaning do a good job. Entertainment was nice.