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Carers look to maintain a good social atmosphere while encouraging residents in the pursuit of an active and fulfilling lifestyle, with all dietary needs met and evening events that relatives and loved ones can join in with. The activities coordinator offers a wide programme ranging from gardening...
Care Provided by Sutton Manor Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Manor Residential Home for full pricing details and T&Cs.
Contact Sutton Manor Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Karen Drury (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (6)
Sutton Manor Residential Home Reviews (151)
Sutton Manor Residential Home has a Review Score of 10 (9.963) out of 10, based on 51 reviews in the last 2 years.
Over all time Sutton Manor Residential Home has 151 reviews.
I find one home very friendly. All the staff too are friendly and when I see them doing their job they are so good with the residents. The food is good and plenty of things going in the day for the residents. We can come anytime of the day which is good. My mum has really settled with much improvement.
Excellent care home. Overall no complaints.
They organise trips out, entertainment and a variety of activities in the home. Our mother was very happy with her stay at the home. The staff were always supportive of the relatives too. Any queries would be addressed. The standard of cleanliness and decor were very good. When our mother died we were sadly not there but staff sat with her which has been a great comfort to us that she was alone.
Mum was a resident at the care home for 7 years. She was admitted because she had a history of falls, memory problems and macular degeneration. During her residence, Mum declined mentally, physically and was almost blind when she died. Throughout her stay, all staff were friendly, engaging, supportive and very professional. Mum’s decline over the last 10 years was difficult for the family, but the care home staff saw her as someone with an illness who may not always be herself. They ensured she had a dignified and meaningful quality of life. That included events, activities, regular one to one conversations and being with her when she died. All credit to the management team for their professional compassionate leadership and caring ethos.
The care home is well maintained and kept very clean. There are no unpleasant odours and the decoration has improved over the years. It is cheerful and offers a sense of place for many residents.
I cannot express how much I appreciate the highest standard of professionalism of all the members of staff I have encountered here during my short stay. I was made most welcome and made comfortable, the staff encounter daily adversity and complex needs of the residents and display cheerfulness, affection to all and each other. I was very impressed with the overall cleanliness and facilities, in fact, I thought I had come to a five-star establishment. The staff work hard to achieve this and cannot sing their praises enough, I would recommend this facility to anyone who has worries about moving into long or short term care here, very, very well done!
Mum has lived at Sutton Manor Residential Home for nearly 3 years. The team are friendly and caring and mum tells us that she always feels safe and well looked after. I would recommend Sutton Manor Residential Home to anyone who is looking for a comfortable, friendly and safe environment for a loved one. The care home is also always clean and well maintained.
I have decided to stay at Sutton Manor permanently I am very happy here. The staff are excellent and very friendly.
During my stay, I have been looked after and the carers have treated me with the utmost respect and I have enjoyed my stay here. The activities, such as bingo, quizzes and singers etc... Have been a lot of fun and really enjoyable.
I shall miss the friends I have made but look forward to being in my own home again.
It is very pleasant and cheerful and helpful. My room is very good. You get your hair dressed, feet done by a chiropodist, finger nails done and enjoy playing and joining in group quizzes etc.
My dad is really being cared for well and enjoys living there.
This is my second time at Sutton Manor in the last year. As before, the staff are very kind, caring and considerate. The food is tasty, plentiful and the menu is varied. Activities are varied. I particularly like having my hair and nails done as I have these done when at home. I feel comfortable here as I am treated with dignity and respect.
Sutton Manor care home is a caring and pleasant place for my wife to stay. She is happy there, looking forward to her coming home, but she said if she had to stay in a home she would like it to be there.
I cannot fault the care and compassion of all the staff in all matters, no matter what time of day or night.
The care has been of the highest quality and if in the future I have to spend time in a home I only hope I could come back to this one.
It was a huge decision for mum to go into Sutton Manor, but her misgivings were unfounded. The staff were very pleasant and she enjoyed the company of the other residents. The food was plentiful and good quality her room is clean and well kept.
I thank them for the care they gave to dad at the time he was here.
The care given to my dad was respectful and nothing was too much trouble. He had a good relationship with all the staff and I had no concerns about this being his new home now. They not only cared for him but were always a support for me as well.
My husband has spent a few weeks here and the care to us both has been wonderful. The young carers are learning and doing a great job. Patience and smiles to difficult residents.
It has been very enjoyable being at Sutton Manor. The care staff have been very helpful and caring. The food is very good and the choice of food. Feels very homely and warming atmosphere.
Mum was placed in the care home in June 2016 after a very nasty fall at her home. She spent about 10 days in hospital, then she was placed in the care home. After 3 weeks in there, she came back home for a visit and to see how she would cope at home. She made it clear she wanted to stay in the care home because she felt safe there and they were looking after her. She fell in the care home and broke her hip and the staff got her to hospital straight away. They looked after her till she passed away in January. She always said she was looked after and she was happy there and so were we.
The food was excellent and the home was very clean.
Thanks you for the lovely review, we are really pleased that you enjoyed your stay with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Manor Residential Home.
There are no upcoming events for Sutton Manor Residential Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sutton Manor Residential Home
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 28 Feb 2019Recipient: Sutton Manor Residential Home
Accreditations
There are no accreditations posted yet for Sutton Manor Residential Home.
Meet the Team (1)

Karen is the registered manager of Sutton Manor, part of the Ashmere Notts Group. She has worked for Ashmere for well over a decade but has previously worked a multitude of care roles before her arrival with us. Karen believes that laughter is an important part of the home and strives to bring a joyous atmosphere to the home each day.
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