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Care Provided by Wingates Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
There is a top up on our rooms
Price varies if its an ensuite room or not
The price(s) shown are provided by the care home. Contact Wingates Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mr & Mrs S Khan
- Private Owned
Person in charge
- Helen McMahon(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Visiting anytime from 9am - 9pm but try and avoid lunch time (12.30 - 13.30pm) and teatime (16.00-17.00pm)
Parking
- Car park available
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Wingates Residential Home Reviews (50)
9.6
Wingates Residential Home has a Review Score of 9.6 (9.608) out of 10, based on 13 reviews in the last 2 years.
Over all time Wingates Residential Home has 50 reviews.
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Review from Karen B (Daughter of Resident) published on 17 June 2026 Submitted via Website•
Overall Experience
Our experience of Wingates residential care home, was amazing over the 4 years. My dad was looked after in a very caring and professional manner.
I visited at different days and times and dad was always very well looked after.
The staff go the extra mile, you can feel the love they have and how nothing is too much trouble.
Towards the end of dad's life the staff couldn't do enough for us all, making a traumatic experience as comfortable as possible whilst giving my dad the respect and dignity he deserved.
I visited at different days and times and dad was always very well looked after.
The staff go the extra mile, you can feel the love they have and how nothing is too much trouble.
Towards the end of dad's life the staff couldn't do enough for us all, making a traumatic experience as comfortable as possible whilst giving my dad the respect and dignity he deserved.
A massive thank you xxx
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you, lovely to hear that your father and the family were very well treated at Wingates Residential Home. The staff are kind-hearted and go the extra mile; it is good to hear. Thank you
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Review from Michael B (Son of Resident) published on 11 June 2026 Submitted via Website•
Overall Experience
My mum spent 2.5 years in Wingates Residential Home. I had looked at quite a few places for my mum to stay. When I first walked in my gut feeling was this is a nice place.My initial feelings were confirmed by observations over the next 2.5 years.Mum was looked after in a clean caring respectfull loving environment.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for the review, glad that your expectations of the care home were met and that your mum was well looked after.
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Review from M R (Niece of Resident) published on 11 June 2026 Submitted via Website•
Overall Experience
Our uncle spent the last 6 months of his life at the home and was more than happy with the care provided by the staff. We were encouraged to visit whenever we wished and everyone was always welcoming when we visited. All staff were very caring and would do as much as possible to assist despite being busy. Its a difficult time for anyone of advancing years to give up their own home after living independently however the staff do their best to promote independence where possible and to treat everyone as individuals. They ensured that we were contacted whenever his health needs changed so that we were always fully aware
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for taking the time to carry out this review. The comments are very much appreciated.
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Review from Irene L (Next of Kin) published on 11 June 2026 Submitted via Website•
Overall Experience
My relative was a resident there for about five years they took great care of her I would recommend it to anyone she had a lovely ground floor en-suite room. She also enjoyed the lovely meals they provided. She enjoyed the activities and social events they arranged where the families of the residents were invited to attend
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you so much, I'll pass on the lovely comments to the staff
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Review from S H (Daughter of Resident) published on 3 March 2026 Submitted via Website•
Overall Experience
Our family have been very happy with our mother's care while she was in Wingates care home. The staff were very caring both to mum and the family, keeping us up to date with our mum's health care needs. They had activities for residents, and the home was spotless and very homely. Nothing was too much trouble for the staff; we were kept up to date with everything. Sadly, mum passed away, but mum and our family were supported with compassion, dignity and first-class care and for that we will be forever grateful.
↩Reply from Nila Fernando, PA at Wingates Residential Home
We are glad that the family was very happy with the care we provided. Thank you for your kind words, much appreciated.
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Review from Stephen B (Son of Resident) published on 19 August 2025 Submitted via Website•
Overall Experience
All the staff are great with the residents. They all have an excellent relationship with them. They adapt the care to suit each residents needs, and provide a positive and cheerful environment all all times. The food is excellent and the home is always very clean and tidy. Visitors are always warmly welcomed. I am very happy knowing my father always receives the best care possible. Thank you for all your efforts, it means so much to my sister and I.
Thank you.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for your lovely comments. We shall pass them on to our staff.
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Review from Susan W (Daughter of Resident) published on 4 June 2025 Submitted via Website•
Overall Experience
My mum was a resident in Wingates for almost two years. During that time we were very happy with the care and support provided by the friendly staff team. Home cooked meals and a homely atmosphere are standout features.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for your kind review, much appreciated. The staff will be very happy to hear.
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Review from Sheila K (Niece of Resident) published on 4 June 2025 Submitted via Website•
Overall Experience
Staff were always welcoming and I felt that they were knowledgeable and caring I felt that my uncle received the care he required. The areas of the home that I encountered were always very clean. Other residents appeared happy .
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for your review. We will share your kind words with the team.
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Review from J R (Cousin of Resident) published on 28 March 2025 Submitted via Website•
Overall Experience
My cousin is a resident at Wingate's care home . The care home is very well run, very clean and always a warm welcome from staff when I visit. I would definitely recommend this care home. Nothing seems to be too much trouble.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for your review, We are all proud to be working here at Wingates with our lovely residents.
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Review from N T (Husband of Resident) published on 27 March 2025 Submitted via Website•
Overall Experience
Betty entered Wingates residential care home in December. She is very happy, secure and active, she thinks the staff are wonderful. The home is warm and friendly and she gets on well with the other guests
↩Reply from Helen McMahon, Home Manager at Wingates Residential Home
Thank you for your review, we welcome all feedback here at Wingates.
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Review from Vanessa H (Wife of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
My husband moved to Wingates Residential Home in January, this year. What a wonderful home from home. Everyone in the team is professional, helpful, friendly and very caring, I couldn't have wished for a better place, and have peace of mind knowing that he's being looked after. The team treat everyone in a caring and respectful way, they are all Angels and I can't praise them enough.
Thank you to everyone, for making this very difficult transition bearable, it means the world to us both.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you, it is a pleasure to look after our service users. We shall inform the staff of the lovely comments you've made.
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Review from Michael M (Son of Resident) published on 21 February 2025 Submitted via Website•
Overall Experience
My Mother was a resident at Wingates for just under three years. I thank everyone for the care and love that they gave her. She was always treated with respect and dignity as her Dementia and mobility worsened. The staff, whatever their role, are highly professional and seem like a family. The premises are immaculately clean and totally accessible. Her medical needs were always looked after and the home kept us informed of any issues. As visitors, we always felt very welcome. Despite being some distance from her family we have never had any thoughts of moving her as there is no way that we could find anywhere else comparable to Wingates.
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Review from David T (Son of Resident) published on 16 October 2024 Submitted via Website•
Overall Experience
Mum was a resident at Wingates Residential Home for a relatively short time, she was adamant she didn't want to go into a care home but after a few days she started to refer to WRH as her 'other home'. Mum passed recently and we cannot thank WRH enough for making her last few weeks safe, comfortable and very dignified. At the end, all the staff went out of their way to help us spend time with Mum and nothing was too much trouble for them. All in all, WRH will be a lovely memory of a difficult time.
↩Reply from Carrie Southworth, Manager at Wingates Residential Home
Thank you so much for this. I will share this with the team, thank you for trusting us with your lovely mum.
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Review from S W (Daughter of Resident) published on 22 February 2024 Submitted via Website•
Overall Experience
My dad was a resident of Wingates care home for only six weeks. He recently passed. The love care respect he received and us as a family were excellent. Nothing too much trouble. A very homely environment. Where he was included well. We as a family were listened to and all we requested were received with sincere respect. Much gratitude.
↩Reply from Carrie Southworth, Manager at Wingates Residential Home
Our pleasure my lovely, much love to you all as a family and please don't be a stranger.
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Review from Linda N (Daughter of Resident) published on 24 January 2024 Submitted via Website•
Overall Experience
From the moment our Mum moved into Wingates she was made to feel very welcome, and we always found her to be very happy and well cared for. She had a lovely room and everywhere was very fresh and clean. She was always well turned out and the food was excellent. There was a good program of events and activities.
Mum was really happy and settled - the staff couldn't do enough and all residents seemed happy when we visited. Any medical issues were always dealt with efficiently and the family were always kept informed.
Earlier this month our Mum passed away having lived the last months of her life at Wingates. My sister and I were able to be with her for most of her last few days as she slipped peacefully away. The staff treated us all with kindness and respect. We are grateful to have found her such a wonderful environment in which to live out the last of her days.
Mum was really happy and settled - the staff couldn't do enough and all residents seemed happy when we visited. Any medical issues were always dealt with efficiently and the family were always kept informed.
Earlier this month our Mum passed away having lived the last months of her life at Wingates. My sister and I were able to be with her for most of her last few days as she slipped peacefully away. The staff treated us all with kindness and respect. We are grateful to have found her such a wonderful environment in which to live out the last of her days.
We wouldn't hesitate to recommend Wingates to anyone looking for an excellent residential home for their loved one.
↩Reply from Carrie Southworth, manager at Wingates Residential Home
Thank you so much for trusting us with your lovely mum. It's been our pleasure to have cared for her.
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Review from Mark H (Nephew of Resident) published on 8 July 2023 Submitted via Website•
Overall Experience
My aunt has been a resident of Wingates Residential Home for over 2 years and during that time the staff have always been so kind to her and have looked after her so well.
The staff work so hard and are always cheerful and helpful to both residents and visitors alike.
The staff work so hard and are always cheerful and helpful to both residents and visitors alike.
My aunt is made to feel a valued member of the family in the home and without doubt, Wingates is a very special place.
↩Reply from Carrie Southworth, manager at Wingates Residential Home
Thank you so much for your kind words, we really appreciate this.
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Review from R F (Husband of Resident) published on 6 July 2023 Submitted via Website•
Overall Experience
My wife was very well looked after by the care home and the facilities were of a very high standard. The home and rooms were always kept clean and tidy. Residents are always kept clean and supported to a very high level of care. Loved ones are given a very high priority when medical problems inevitably occur and you are kept fully in the picture. The impression I gained was that my wife was being very well looked after by the care home and she was in safe hands.
↩Reply from carrie southworth, Manager at Wingates Residential Home
Thank you so much for this, it was our pleasure. We hope you are well.
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Review from V F (Daughter of Resident) published on 15 June 2023 Submitted via Website•
Overall Experience
My experience is of a very caring home, rooms are cleaned every day, some have en-suite facilities, residents are in clean clothing every day and food is cooked on premises where there are good smells emanating from the kitchen. All the staff are very caring from the cleaners up to the senior care staff, nothing is too much trouble. They arrange activities from karaoke, exercises, craft making film nights and some residents went out for meals occasionally.
I would not hesitate in recommending this residential home.
↩Reply from Carrie Southworth, Manager at Wingates Residential Home
Thank you so much for this review, I will share it with the team, we appreciate this.
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Review from Beverley D (Daughter of Resident) published on 6 February 2023 Submitted via Website•
Overall Experience
I searched a lot of care homes before I found Wingates and it is the best thing I have ever done. Mum is extremely happy here and I couldn't be more thankful. The carers and staff are so caring and wonderful with the residents, I can't praise them enough. As a nurse, I have visited many residential homes but I have never been to a home where the atmosphere is so calm and happy. Thank you so much for your support and care for both me and mum, you are all truly wonderful.
↩Reply from Carrie Southworth, Manager at Wingates Residential Home
Thank you so much for this , we really appreciate your kind words
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Review from Rob H (Son of Resident) published on 12 April 2022 Submitted via Website•
Overall Experience
Both my mother and father have been in this care home and I can't rate it highly enough.
All the staff are very friendly and caring, you can see how passionate they are about what they do and it shows.
They treat my mother and father with dignity and respect, and they always know how to cheer them up if they are ever having a down day.
My father is always well dressed and comfy, and content with his surroundings.
The staff can't do enough for the residents, always trying to brighten their day, make them laugh or smile.
If there are any issues with my father I am always contacted straight away and kept up to date.
Wingates is a very clean, warm friendly place and my mother and father speak very highly of it.
They always arrange lots of activities for the residents and like to get them involved, from fancy dress to having a sing and a dance.
All the staff are very friendly and caring, you can see how passionate they are about what they do and it shows.
They treat my mother and father with dignity and respect, and they always know how to cheer them up if they are ever having a down day.
My father is always well dressed and comfy, and content with his surroundings.
The staff can't do enough for the residents, always trying to brighten their day, make them laugh or smile.
If there are any issues with my father I am always contacted straight away and kept up to date.
Wingates is a very clean, warm friendly place and my mother and father speak very highly of it.
They always arrange lots of activities for the residents and like to get them involved, from fancy dress to having a sing and a dance.
I have complete peace of mind knowing my mother and now my father are at Wingates and are safe and well. Fantastic care home.
↩Reply from carrie southworth, Manager at Wingates Residential Home
Thank you so much for your kind words, I will share this with the team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Wingates Residential Home.
Upcoming Events
There are no upcoming events for Wingates Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wingates Residential Home.
Accreditations
There are no accreditations posted yet for Wingates Residential Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wingates Residential Home
What types of Care is Wingates Residential Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wingates Residential Home have?
There are 36 Single Rooms.
What are the Facilities & Services at Wingates Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wingates Residential Home to the centre of Bolton?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wingates Residential Home to verify any information. View our terms and conditions. Wingates Residential Home has a Basic Service -more info.