Wingates Residential Home

My mother has been a resident here for almost 2 years during which time she has become very settled and happy. I have confidence in the staff who treat her sympathetically and with a friendly, caring manner. She is kept clean and tidy and encouraged to take an interest in her appearance. There is regular entertainment which in particular gives my mum a lift as she enjoys music and singing. I feel comfortable that she is in good hands and I would not hesitate to recommend this care home.

My Aunt always looks very well cared for and content in her surroundings and with her friends.

He is still in the home and my mum, brother and myself have peace of mind knowing how well he is being looked after.

The whole atmosphere of Wingates is welcoming and the staff cannot do enough to ensure residents and families are cared for and supported. All is done with patience and humour.

I visited Wingates Residential Home unannounced with a view to arranging some care for my dad. I arrived to find a warm and welcoming staff who showed me around the premises and offered me a choice of rooms. It pleased me to see plenty of caring staff going about their business, all greeted me with a friendly smile. I felt that this was the right place to bring my dad for a week's care. Nothing was too much trouble for the Senior Carer, Dan, who continued to show me around explaining the daily routine. Even the chef came to speak to me and asked if there would be any dietary preferences. I felt there was a genuine friendly and caring and calm atmosphere about the home.

During his week's stay, my dad has been treated with total care and respect. On the day of his arrival, we went to his room and the staff brought us all a cup of tea while he settled in, and staff arranged for him to have his lunch in the room. I have no hesitations in recommending this comfortable home.

My father came to Wingates Residential Home at the end of October 2016 after spending some respite time in two other homes and previously receiving care at home as his mobility had declined. Since moving into Wingates dad has settled in well and to the routine of the home. I have found the management and staff very helpful and approachable and nothing is too much trouble for them even on occasion providing meals for family members. I would highly recommend Wingates Residential Home as a safe and secure home for an elderly person to stay in.

My Mother spent two years in Wingates and staff looked after her very well and were always friendly and considerate. They looked after Mum with care and dignity and were always very supportive to us as a family.

A great big thank you to all the staff at Wingates Residential Home for the care they gave my mum, she was always treated with the utmost dignity. Myself and the family have been delighted with the whole experience of our dealings Wingates Residential Home and we would not hesitate to recommend them.

All my mum's care needs are met and she has settled in well. I would recommend the home to anyone.

My mother voluntarily moved to Wingates and there enjoyed exemplary care for the last four years of her life. The family atmosphere is evident both from the personal attention given to residents and from the ways in which family and friends are welcomed. During mum's final weeks, though she spent much of the time in hospital, Wingate's staff made every effort to keep in touch about her progress and visited her whilst she was an inpatient. When mum needed to return to Wingate for end of life care, the sensitivity, compassion and professional courtesy shown both to mum and to the family was outstanding.

Wingates is a care home that tries - and succeeds - to provide truly holistic care for its residents and a welcome to their families. I cannot praise it highly enough.

Sadly 22/03/16 Grandma passed away. In the days leading to this staff were amazing, not only keeping her comfortable with dignity but looking after us, her family. Nothing too much trouble, even supplying regular meals & drinks. Their kindness & care meant more than words could express. Much as Grandma was feisty & a character the staff coped beautifully & were loving, above and beyond just a job.