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Care Provided by Wingates Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
There is a top up on our rooms
Price varies if its an ensuite room or not
The price(s) shown are provided by the care home. Contact Wingates Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mr & Mrs S Khan
- Private Owned
Person in charge
- Helen McMahon(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Visiting anytime from 9am - 9pm but try and avoid lunch time (12.30 - 13.30pm) and teatime (16.00-17.00pm)
Parking
- Car park available
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Wingates Residential Home Reviews (50)
9.6
Wingates Residential Home has a Review Score of 9.6 (9.608) out of 10, based on 13 reviews in the last 2 years.
Over all time Wingates Residential Home has 50 reviews.
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Overall Experience
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Review from Christine B (Daughter of Resident) published on 5 December 2017 Submitted via Website•
Overall Experience
My mother has been a resident here for almost 2 years during which time she has become very settled and happy. I have confidence in the staff who treat her sympathetically and with a friendly, caring manner. She is kept clean and tidy and encouraged to take an interest in her appearance. There is regular entertainment which in particular gives my mum a lift as she enjoys music and singing. I feel comfortable that she is in good hands and I would not hesitate to recommend this care home.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for the wonderful positive comments.
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Review from Debra W (Niece of Resident) published on 20 September 2017 Submitted via Website•
Overall Experience
My Aunt has been a resident at this care home for about 4 months after struggling to care for herself at home and the advancement of Alzheimer's.
Since her arrival, she has settled remarkably quickly in a lovely room and with good caring attentive staff.
The home is well kept, very clean and all the staff and management are friendly and approachable.
The food is very good and prepared fresh on the premises.
There are games and activities on offer throughout the week.
When visiting, the home is always welcoming and feels relaxed and inviting.
Since her arrival, she has settled remarkably quickly in a lovely room and with good caring attentive staff.
The home is well kept, very clean and all the staff and management are friendly and approachable.
The food is very good and prepared fresh on the premises.
There are games and activities on offer throughout the week.
When visiting, the home is always welcoming and feels relaxed and inviting.
My Aunt always looks very well cared for and content in her surroundings and with her friends.
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Review from Susan C (Daughter of Resident) published on 14 August 2017 Submitted via Website•
Overall Experience
Due to a family crisis we urgently needed respite for my 94-year-old father, Wingates was chosen mainly due to location, but what a great choice it has turned out to be. Within half an hour of a phone call, dad was welcomed into the home, and it is a home in every sense of the word
My father had never been in a care home, was missing mum who was in the hospital and who in 68 years he has not been apart from.
The staff have been so caring, professional and all done with no fanfare, medication was sorted, time was taken to settle dad in, nothing has been too much trouble.
My father had never been in a care home, was missing mum who was in the hospital and who in 68 years he has not been apart from.
The staff have been so caring, professional and all done with no fanfare, medication was sorted, time was taken to settle dad in, nothing has been too much trouble.
He is still in the home and my mum, brother and myself have peace of mind knowing how well he is being looked after.
The whole atmosphere of Wingates is welcoming and the staff cannot do enough to ensure residents and families are cared for and supported. All is done with patience and humour.
↩Reply from Nila Fernando, P A at Wingates Residential Home
Thank you for taking the time to carry out a review. We know how stressful it is when a person is unwell but when both parents are unwell it must be even harder for the family.
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Review from J S (Daughter of Resident) published on 16 February 2017 Submitted via Website•
Overall Experience
I visited Wingates Residential Home unannounced with a view to arranging some care for my dad. I arrived to find a warm and welcoming staff who showed me around the premises and offered me a choice of rooms. It pleased me to see plenty of caring staff going about their business, all greeted me with a friendly smile. I felt that this was the right place to bring my dad for a week's care. Nothing was too much trouble for the Senior Carer, Dan, who continued to show me around explaining the daily routine. Even the chef came to speak to me and asked if there would be any dietary preferences. I felt there was a genuine friendly and caring and calm atmosphere about the home.
During his week's stay, my dad has been treated with total care and respect. On the day of his arrival, we went to his room and the staff brought us all a cup of tea while he settled in, and staff arranged for him to have his lunch in the room. I have no hesitations in recommending this comfortable home.
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Review from Alan N (Son of Resident) published on 3 January 2017 Submitted via Website•
Overall Experience
My father came to Wingates Residential Home at the end of October 2016 after spending some respite time in two other homes and previously receiving care at home as his mobility had declined. Since moving into Wingates dad has settled in well and to the routine of the home. I have found the management and staff very helpful and approachable and nothing is too much trouble for them even on occasion providing meals for family members. I would highly recommend Wingates Residential Home as a safe and secure home for an elderly person to stay in.
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Review from E Y (Friend of Resident) published on 17 November 2016 Submitted via Website•
Overall Experience
My Mother spent two years in Wingates and staff looked after her very well and were always friendly and considerate. They looked after Mum with care and dignity and were always very supportive to us as a family.
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Review from William T (Son of Resident) published on 4 November 2016 Submitted via Website•
Overall Experience
A great big thank you to all the staff at Wingates Residential Home for the care they gave my mum, she was always treated with the utmost dignity. Myself and the family have been delighted with the whole experience of our dealings Wingates Residential Home and we would not hesitate to recommend them.
↩Reply from Nila Fernando, PA at Wingates Residential Home
Thank you for all your comments. We are happy that you and the family have had a delightful and positive experience at Wingates Residential Home. Our staff will be very pleased.
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Review from Andrew B (Son of Resident) published on 25 August 2016 Submitted via Website•
Overall Experience
Since my mum arrived in march 2016 the home has looked after mum great.
I have no complaints, the home is clean, well staffed and friendly.
I have no complaints, the home is clean, well staffed and friendly.
All my mum's care needs are met and she has settled in well. I would recommend the home to anyone.
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Review from Chris B (Son of Resident) published on 18 August 2016 Submitted via Website•
Overall Experience
My mother voluntarily moved to Wingates and there enjoyed exemplary care for the last four years of her life. The family atmosphere is evident both from the personal attention given to residents and from the ways in which family and friends are welcomed. During mum's final weeks, though she spent much of the time in hospital, Wingate's staff made every effort to keep in touch about her progress and visited her whilst she was an inpatient. When mum needed to return to Wingate for end of life care, the sensitivity, compassion and professional courtesy shown both to mum and to the family was outstanding.
Wingates is a care home that tries - and succeeds - to provide truly holistic care for its residents and a welcome to their families. I cannot praise it highly enough.
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Review from Caroline P (Granddaughter of Resident) published on 13 April 2016 Submitted via Website•
Overall Experience
My Grandmother moved into Wingates aged 95 around 12 months ago. When we first visited Wingates it felt very homely, the staff very welcoming. The Senior carer showed us around. All the staff were friendly. During her time there staff have been wonderful, and the PA always there offering sound words of advice, giving us time when we needed it even if she was in the middle of something else, and very approachable as were all staff. The Chef is so kind, his food delicious, Grandma had a soft spot for him & the senior carer. Another senior carer and too many others to mention were so good with her and us. It was a comfort.
Sadly 22/03/16 Grandma passed away. In the days leading to this staff were amazing, not only keeping her comfortable with dignity but looking after us, her family. Nothing too much trouble, even supplying regular meals & drinks. Their kindness & care meant more than words could express. Much as Grandma was feisty & a character the staff coped beautifully & were loving, above and beyond just a job.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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