Avonleigh Gardens

Clyde Street, Oldham OL1 4HT
Review Us
10 104 Reviews
  • Avonleigh Gardens, Oldham
Avonleigh Gardens Care Home is thoughtfully designed to promote the independence and dignity of its residents.

Located within beautifully landscaped gardens near the vibrant town of Oldham, the home is just a short distance from Manchester City Centre, with convenient access via the motorway. Avonleigh Gardens accommodates up to 59 residents and provides tailored care for a range of needs, including learning and physical disabilities as well as dementia care.

The home is divided into four wings, each featuring its own kitchen to foster a comfortable and homely atmosphere for everyone.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £929
  • Self-Funded Residential Dementia Care: from £1078

These prices are only a guideline, please contact Avonleigh Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Bowers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (59)

Parking

  • Visitor parking is conveniently located at the front of the home.

Avonleigh Gardens Reviews (104)

Total of 104, showing 21-40
10

Avonleigh Gardens has a Review Score of 10 (9.950) out of 10, based on 30 reviews in the last 2 years. Over all time Avonleigh Gardens has 104 reviews.

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Review from Rosalind H (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum had a very bad experience in previous care, choosing Mum's forever home where she could be well supported with her advanced vascular dementia, was not an easy task. However, from the moment we walked into Avonleigh Gardens, we knew we need not worry. Mum was only there a short while, even
so, all members of the team (whatever level) made it their business to make Mum comfortable, secure, and looked after with dignity. It was evident everyone truly cared and were doing a job they wanted to, rather than it being just a job. I cannot thank the team enough for everything they did for Mum, especially the last 48 hours of her life, where everyone made it their business to also look after me and our family and friends. Nothing was too much trouble. She passed in a calm, caring, and loving environment, for which I am eternally grateful. I would not hesitate to recommend this care home to anyone thinking of placing their family member in their trust, you will not be disappointed.

Reply from Jan Hunstone, Regional Manager at Avonleigh Gardens

Thank you so much for taking the time to write this amazing review. We also would like to pass on our condolences from the wider Dovehaven family for your sad loss. I am very pleased to hear though that the staff and manager went above and beyond to ease your anxiety and burden at this most difficult time. I have passed on your comments to the manager to share with her staff time. Once again thank you.

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Review from P S (Friend of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at Avonleigh for a number of years now, and I often come to visit her. The staff are a credit to the care profession as nothing is too much trouble for them, day or night, there is always a friendly, smiling face for whatever she needs. Keep doing what you all do so well for
all your residents.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your extremely kind comments regarding the staff; they always fully appreciate being informed they are doing a great job.

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Review from Roger P (Son of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in their care for about three years. During that time, she looked at Avonleigh as her home and the staff as friends. Unfortunately, Mum has just died, aged 99 years and 9 months. I cannot speak highly enough of the esteem I hold the staff of Avonleigh. She lived and died with dignity,
with a friend next to her, in her own bed and in her own home.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your extremely kind words regarding the staff at Avonleigh. We will sadly miss your mum, as she was certainly part of our family here.

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Review from W S (Friend of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring and efficient.
General cleanliness of residents, communal areas and bedrooms is excellent
facilities are very good.
The organisation of activities such as hairdresser in house resident parties for birthdays etc and entertainment are also very good.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for taking the time to send your kind comments regarding the staff at Avonleigh, they really do appreciate them. I will ensure these are passed over to them.

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Review from J S (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Avonleigh Gardens for the last 5 years. She has always been very happy here the staff are amazing always going above and beyond regardless of job title always being treated with the utmost respect. My mum also loves her food and she never has any complaints often commenting
on the gorgeous cakes. I call in the home nearly every day and I'm always made to feel welcome and greeted with a smile. One day last week I called in and my mum was very anxious. She was sat with a member of management who had taken time out of her busy day just to sit and have a chat and reassure her. Nothing is too much trouble a this lovely home.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your very kind comments, staff will be thrilled. Mum is a pleasure to look after, and each staff member knows that on certain days all she needs is that bit of extra reassurance. Your Mum is part of our Avonleigh Family.

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Review from F B (Granddaughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for years and has received excellent care at Avonleigh. The staff and manager take really good care of her and have a good understanding of her needs (she has dementia and can sometimes be difficult when she is confused).

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

It is a pleasure looking after Grandma, thank you for giving us the opportunity to do so. I will pass on your kind words to the staff, they will really appreciate them.

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Review from J S (Respite Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional thoughtful and caring staff. Was overwhelmed with the amount of caring and attention given to my family member. If I could give this care home ten stars I would. Also so much time given to visiting friends and family members. All questions and answers given. And followed up on. Absolutely
the perfect care home for anyone wanting to find a home from home for their loved ones. Superb. Cannot recommend this home enough.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you very much for your extremely kind comments regarding our home. We pride ourselves on giving the best possible care to all our residents. It was a pleasure to meet you all and you become part of our family at Avonleigh.

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Review from J B (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Avonleigh for 3 years. The team are caring and respectful and go out of their way to give residents dignity and respect. They find ways to bring joy to residents like bringing farm animals to meet them, arranging events and bringing Santa in for festive cheer.
Can’t thank
them enough for their support.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

The staff will be thrilled with your very kind comments, they always go that extra mile to ensure that they always give the best possible care. We love seeing our residents enjoy additional activities within the home.

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Review from L M (Relative of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens Care Home has delivered and met the needs of my loved one since moving in.
The staff are kind and compassionate and they do their best to create a relaxed, calm environment.
The home is well-maintained and cleaned on a daily basis.
Laundry service is in-house and operates on a
daily basis.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Many thanks for taking the time to send in your kind comments regarding the staff and our services at Avonleigh Gardens. I will ensure that they are passed on to the staff team.

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Review from Tracey W (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent two weeks at this lovely home, all the staff are brilliant, nothing was too much trouble. The whole family are really impressed with the care and attention Mum received. Mum thoroughly enjoyed her stay and said she would certainly be returning here for another stay. The food always looked
lovely and Mum loved it, especially all the homemade meals and snacks. You are all amazing.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind comments, regarding your mum's stay with us at Avonleigh. It was a pleasure to meet you all and we all enjoyed looking after Mum. We will look forward to seeing you all on Mum's next stay.

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Review from Jeffrey P (Son of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident here for the past ten months, until sadly passing away quite recently. During her stay here we cannot praise and thank the staff enough for their endless care, dedication and friendship towards Mum (who loved a good gossip and a chat). Mum would be encouraged to take part in
regular activities, and enjoyed sitting outside for a read. Staff had good communication as we were always kept informed of any issues regarding Mum's care. We visited regularly and were made welcome by all staff who always had time to talk to you. There are signs of dedicated teamwork throughout and a clear understanding of our older generation's needs. Mum's room was bright and comfortable, with a garden view, and regularly cleaned (along with the obligatory chat). We were encouraged to bring whatever was needed to make Mum's room her own. Meals were always a hit with Mum, with a fabulous selection of homemade meals and cakes. Mum would always speak highly of all the staff. Thank you.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind words regarding all the staff at Avonleigh. It was an absolute pleasure to look after your mum, she was a lovely lady and will be very sadly missed by all. We like to think that all our residents and families are an extension of the Avonleigh family.

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Review from Suzanne C (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to thank each and every one of the staff for the amazing welcome they have given to my mum and dad. The friendly and kind culture is a natural part of everyday life throughout the home. 2 members of staff conducted thorough person-centred assessments showing real compassion and interest
in my parents' well-being, interests and family history. The rooms are spacious and modern with en-suite bathrooms including en-suite and wet rooms. The food is all cooked from fresh with plenty of choice. My mum has enjoyed the singing, the Church service and the quiz. A particularly talented care worker has built up a great relationship with my dad already and worked with him to improve his mobility. A member of staff in particular in the office is always really helpful and ensured a smooth admission and was happy to assist with the paperwork. Everywhere is spotlessly clean. Myself and my sister have every confidence our parents will be safe, happy and cared for.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your extremely kind comments on this review. The team will be thrilled with these lovely comments. It is wonderful to see how happy they both are living here together. We all work hard as a team to ensure that we aim to give the best possible care to all our residents. It is our pleasure to care for Mum and Dad here at Avonleigh Gardens.

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Review from Carol M (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Avonleigh Gardens for over 4 years. She has a lovely room which is cleaned on a daily basis. We were encouraged to bring some of mum's personal items into her room which she could relate to. Staff and management work great as a team and are very welcoming to all members
of the family. Staff have treated my mum with love, respect and dignity and encourage her to be independent with her choices. They have great homemade food and cakes and a daily menu provided by great chefs. They keep us informed of mum's progress and do reviews on a regular basis. We as a family are more relaxed knowing mum gets great care provided and is in such a loving home. Thank you so much for the continued support and care from all the staff at Avonleigh Gardens it is very much appreciated.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your lovely review and kind comments. I shall pass on your kind words to the team. It is our pleasure to care for Mum here at Avonleigh Gardens.

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Review from Ruth D (Daughter of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the quality of care given to my mother. The staff are very friendly and helpful. The activities are well-facilitated and enjoyable. My Mum is treated with dignity and respect.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your lovely comments, I shall pass them on to the team. It is our pleasure to care for Mum here at Avonleigh Gardens.

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Review from Sue T (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Avonleigh Gardens since early 2018, during her stay there I cannot praise all the staff enough. They are all loving, caring and wonderful individuals. The activities that the home provide are wonderful and stimulating from the ukulele lady to the various singers and musicians they
have performing on a regular basis, the home also offers other art and crafts, and bingo, cooking activities. Mum has recently passed away and the care and compassion both she and the family received was exceptional and it made her final last days for myself a lot easier.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind words regarding the care your mother received and for entrusting our team to look after her. It was a pleasure to care for her and she will be fondly remembered by us all at Avonleigh Gardens. I will ensure your comments are shared with all the staff.

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Review from Julian S (Son of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently my mother was in Avonleigh for respite care for a few weeks while we were on Holiday. She has been to Avonleigh on several occasions and has always been well cared for by the professional and friendly staff.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind words regarding the staff here at Avonleigh. It was a pleasure to look after your Mum.

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Review from H W (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father went to Avonleigh for 2 weeks respite care. He was well cared for and enjoyed a range of activities whilst he was there. The staff were professional, friendly and treated my father with respect. I would definitely use Avonleigh for future respite care.

Reply from Rachel Bowers, Home Manager at Avonleigh Gardens

Thank you for your lovely comments. It was a pleasure to care for Dad here at Avonleigh Gardens. I shall pass your comments on to the team, they will be thrilled. We look forward to caring for Dad again in the future.

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Review from D B (Son of Resident) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Avonleigh Gardens for over five years and is now in the advanced stages of Alzheimer's. He has always received the most attentive, personal care from all members of staff. The staff at Avonleigh Gardens can only be described as dedicated, professional people who work together like
a family to look after all the residents. They really do deserve recognition for what they do on a daily basis. I can't thank them enough for what they have done for my Dad. An example of this dedication and personal care was noted by the Nursing staff at the hospital when a staff member accompanied my Dad for an outpatient hospital appointment. It was the most wonderful review which described how professional the staff member was in dealing with my father's dementia so the appointment could take place with ease. A true example of personal dedication to the role as a carer as the staff member came in on her day off to take my Dad there as I now live in London. Excellent. So well managed.

Reply from Rachel Bowers, Home Manager at Avonleigh Gardens

Thank you so much for this lovely review. The staff are caring and dedicated, and this review is a credit to the hard work and compassion they show every day. It is a pleasure for us to care for Dad here at Avonleigh Gardens.

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Review from Janet N (Daughter of Resident) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am confident that my mum is safe and cared for. We had to move her from her home quite quickly due to a rapid deterioration in her sight and increasing anxiety/disorientation. This was not an easy thing to do but the manager and staff went out of their way to help make this as smooth as possible.
Mum has not found it easy to adjust but any issue we have raised (such as lighting in the bathroom) has been taken on board and dealt with. The activities manager has tried to get mum involved and the music therapist has made a special arrangement to devote some 1 to 1 time with mum to tap into her music skills. There are one or two areas we think would make life less stressful for mum such as; care staff understanding problems caused by a lack of sight and adjusting how they respond to her needs (I have suggested that the sensory team would be able to offer some training in this) and a fully functioning chaplaincy service. I have found the majority of the staff to be friendly and helpful.

Reply from Rachel Bowers, Home Manager at Avonleigh Gardens

Thank you for submitting this review. I shall pass on your lovely comments to the team. We aim to ensure that we offer the best support we can and work with our residents and family members to enhance a sense of well-being. We fully understand that the adjustment period can be difficult, and varies for each individual resident. It is a pleasure to care for Mum here at Avonleigh Gardens.

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Review from Judith H (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Avonleigh Gardens and the staff enough. Years ago my Dad was a resident there and the care and love he received was instrumental in our decision to put Mum in there 5 years ago (she's now 95 years old and very frail). The staff have treated Mum with care and respect and been so patient
with her (even though she would try the patience of a Saint at times!) They are also great at keeping us informed and up-to-date on how Mum is doing. The home is lovely and welcoming, very clean, the food is lovely and the residents are so well looked after. It's also a testament to the way the home is run that they have had very very few cases of COVID throughout the pandemic. The staff are all doing a great job and we would like to send them our thanks and appreciation from all the family.

Reply from Rachel Bowers, Home Manager at Avonleigh Gardens

Thank you very much for your extremely kind comments. The staff all do a wonderful job and they will be thrilled with the lovely comments you have expressed. It was our pleasure to care for Dad many years ago and to continue to care for Mum now.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Avonleigh Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Avonleigh Gardens is calculated as follows: ( (344 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 359 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avonleigh Gardens is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

Rachel

Rachel Bowers

Job Title: Home Manager at Avonleigh Gardens

Welcome to Avonleigh Gardens, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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