Avonleigh Gardens

Clyde Street, Oldham OL1 4HT
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10 104 Reviews
  • Avonleigh Gardens, Oldham
Avonleigh Gardens Care Home is thoughtfully designed to promote the independence and dignity of its residents.

Located within beautifully landscaped gardens near the vibrant town of Oldham, the home is just a short distance from Manchester City Centre, with convenient access via the motorway. Avonleigh Gardens accommodates up to 59 residents and provides tailored care for a range of needs, including learning and physical disabilities as well as dementia care.

The home is divided into four wings, each featuring its own kitchen to foster a comfortable and homely atmosphere for everyone.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £929
  • Self-Funded Residential Dementia Care: from £1078

These prices are only a guideline, please contact Avonleigh Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Bowers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (59)

Parking

  • Visitor parking is conveniently located at the front of the home.

Avonleigh Gardens Reviews (104)

Total of 104, showing 61-80
10

Avonleigh Gardens has a Review Score of 10 (9.950) out of 10, based on 30 reviews in the last 2 years. Over all time Avonleigh Gardens has 104 reviews.

Overall Experience

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Review from Gordon P (Husband of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is not just a "care home", it is home to people who need support and is staffed by individuals who genuinely care.
The standards of compassion, help and affection showed to residents are excellent.
The staff are very professional but always handle both residents and families with kindliness and
understanding.
It is hard to imagine how the standards of service at Avonleigh Gardens could be bettered.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your outstanding comments; we are very privileged to be entrusted to look after our residents. All the staff believe in making a difference and we will all be delighted when we can welcome back our extended families.

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Review from Lynne M (Daughter-in-law of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such professional kind helpful staff that can’t do enough for my mother in law. Must be so difficult for them to be at work in this very difficult situation, risking their own health and their lives to care for their residents and keep as much normality going as possible whilst the resident's friend
and relatives can’t visit. Thank you to all.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind comments for the staff; they will mean so much to them. They are always looking for ways to enhance our residents wellbeing. They are all working each day under difficult times but always with a smile.

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Review from H B (Daughter of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens is our Dad’s home.
He is respected as an individual and extremely well cared for in lovely surroundings.
Dad says ‘the staff are not just carers, they are my friends’.
As a family, we thank you for your professionalism, genuine all round care and humour. A great team.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your lovely comments; we are so pleased that your Dad feels that our staff are his friends. He is a true gentleman and he puts smiles on our faces with his lovely nature. We hope that you will all be able to visit again really soon.

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Review from Stev R (Son of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is highly thought of by the family at Avonleigh - All the staff are wonderful and treat all residents with the utmost respect. I feel very confident when I leave the home knowing he is in safe hands. Thank you to all. You are all amazing - Especially in these difficult times.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind words. We are all extremely proud to say we work at Avonleigh Gardens and we endeavour to treat all our residents as a family member.
We are pleased to know that you feel confident in the care your Dad is receiving and have peace of mind. All the staff are working as a team, ensuring we maintain our resident's wellbeing at this difficult time.

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Review from Peter H (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and facilities.
They looked after my father superbly.
He got better very soon and enjoyed his time at Avonleigh Gardens.
Thank you so much!

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for expressing your kind thoughts regarding the excellent work that all our staff provide at Avonleigh Gardens. It was a pleasure to meet your Dad and enable him to go back home to his lovely family.

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Review from Jean C (Niece of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for Auntie, just as good as it was 7 years ago when Mum was resident there. Wonderful staff, many of whom cared for both Mum and Auntie. Couldn't fault a thing.

Reply from Yvonne Reilly-Cooper, Home Manager at Avonleigh Gardens

Thank you for your kind words regarding the care your auntie received. It was a pleasure to look after her and we were delighted to see you and your family again. We all remember your Mum fondly. Thank you for entrusting all the staff at Avonleigh to look after your family. I will ensure the staff are made aware of your kind comments.

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Review from J M (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia she has been living at Avonleigh Gardens for 18 months. She is always treated with respect, kindness, dignity and good humour. I do believe the staff care, it's not just a job to them. I watch them interact with mum and some of the other residents, they show interest and consideration
of their needs. It speaks volumes that there is low staff turnover.
Mum loves to join in the singing activities, making friends and visits from the memory man. There are many activities for the residents to join in. The meals are plentiful they always look and smell appetising.
The home itself is clean and comfortable with lovely gardens.
I am greatly comforted that mum is being cared for and is safe.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for the review. I do agree that Avonleigh staff truly do care for the residents in the home. When I visit it's like visiting a real ‘home’ and the staff and residents are like one big family. I often go into the activities which are so much fun and the staff are happy to dance around and make the residents laugh. I have also been lucky enough to sample some of the food on my visits and it really is lovely, proper home cooked food made with love. Once again thank you for spending time to write the review and I will ensure that it is shared with all the staff in the home.

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Review from Sharon M (Regular Volunteer) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home weekly for an hour each visit with my PAT dog Erica. On every occasion I have attended, I have found the home to be exceptionally clean and organised. All residents are content and the majority are excited to see Erica. It is a pleasure to attend such an outstanding residential home.
Both myself and my dog are made to feel very welcome and appreciated.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I can’t thank you enough for the lovely review you have written about Avonleigh Gardens. So many of the residents in the home used to have animals, most of which were dogs. It's so lovely that we have you and Erica that come into the home and I know it really does make the residents smile. It's also nice to hear that you are made to feel welcome when you come into the home. I will of course share this with the staff in the home. Once again thank you for your time which we value so much.

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Review from Vicky P (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens is a lovely place. My mum has been here for several years. The staff are just amazing, generally, care for all the people living there. It's a lovely atmosphere, it's like a big happy family. I just feel at ease knowing my mum is cared for.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for taking the time to write a review for Avonleigh. It always tugs the heart when you read that family members feel at ease and know their loved ones are being looked after. Going to live in a care home is such a huge decision and finding the right one can be so hard. I'm pleased to hear that your mum has been in the home for several years and is happy.

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Review from Denise H (Niece of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Avonleigh Gardens to care for family members. The staff are very friendly, it's like one big family. I am overwhelmed with all the staff who go out of their way to help others, always a happy bunch.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for your review. I will share this with the staff in the home. I have said on many occasions how I also feel Avonleigh is like one big family. I know when I visit the staff are always so lovely and the atmosphere in the home is that of a ‘home’.

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Review from C B (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Avonleigh are very friendly and caring providing my mum with the very best quality of care. They are very dedicated and have looked after all her needs during the last eight years. I feel that we chose well in placing mum here as the staff have continued to make her comfortable whilst maintaining
her dignity when attending to her increasing needs due to her illness. I would not hesitate in recommending Avonleigh Gardens.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I can not thank you enough for the review you have sent in regarding Avonleigh Gardens. I will share this with the staff. It's so nice to hear from relatives and the comments you have written in the review will touch all the staff. I visit the home on a regular basis and I know what a dedicated team they are and the quality of care they deliver to the residents. I know your mum has been with us a long time now and she is loved by the staff. Once again thank you for taking the time to write such a lovely review.

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Review from Karen L (Daughter of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avonleigh Gardens and all its staff are amazing the care and dignity they show to my mum and the residents go above and beyond everyone is treated like extended family you're greeted by smiling carers and staff who always make you feel welcome. My mum came in having to be hoisted due to limited eyesight
and fear and weeks of not walking, all the staff worked hard and got her back on her feet and walking confidently again which took time and patience in a busy environment. My Mum thoroughly enjoys music therapy and the various activities in the week. The cook makes lovely meals that she really enjoys and the little treats between. Her room is beautiful and always spotless and her clothes always washed/ironed and organised nicely. My mum as her own appointed key worker who is lovely and this stops miscommunication. I visit my Mum regularly and see how hard everybody works to keep this a wonderful care home I leave with peace of mind knowing she is getting the best care surrounded by lovely people. Thank you.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you for your amazing comments. All the staff at Avonleigh Gardens are all so pleased at how far your mum has come on in such a short space of time.
I’m really pleased you leave the home with peace of mind knowing your mum is being cared for.
The staff do work hard ensuring excellent person-centred care is delivered. I will ensure your lovely comments are passed onto them.

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Review from Jean B (Daughter of Resident) published on 17 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this care home for my mother as my father had been a resident at this care home some years previously. Our experiences had always been positive and it was reassuring to see that a number of staff who had cared for my father were still working at the home and remembered us. My mother is very
happy at the home, she often says how well she is looked after and we all have a very good relationship with the staff who are kind, patient and caring. Visiting is a pleasure.
Staff keep us up to date with what Mum has been up to between visits and the state of her health and well-being. She is always clean and tidy and enjoys her visits to the in-house hair salon. The entertainment programme is fun and varied and much enjoyed by the residents.
Knowing that Mum is a resident at Avonleigh gives me peace of mind. She is happy and I am happy.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

Thank you so much for taking the time to write this review. I know how hard it is when a person needs to come into a care home, so reading that knowing your mum is here gave you peace of mind brought a lump to my throat. We strive to make Avonleigh a care home that really is a ‘home’; where residents can be themselves, have their own space and also have the opportunity to join in activities if they feel like it. I will look forward to sharing this lovely review with all the staff.

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Review from V R (Sister of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been regularly visiting my sister in the dementia unit at Avonleigh Gardens for almost a year.
Yes, I have ticked all the boxes with a high score and that's good. However, what makes all the difference to me is the staff - how they interact with each other - I'm impressed by their camaraderie,
their support of each other and have not picked up on any negativity (except maybe the "paperwork" side of their job!) To me, if the staff work well together and respect each other then that will work well for our family members who are in their care.

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Review from Maureen H (Daughter of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and friendly. Nothing is too much trouble for them. Mum has been in Avonleigh Gardens for six years since my father died. We couldn’t have chosen a better place for her.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

What a lovely review. I have been speaking to the staff in the home today and it's very apparent how much your mum is loved. I know the staff in the home will be thrilled with the review. When I visit the home the atmosphere is always a happy one and the staff I meet show kindness in all they do. Thank you again for your lovely review.

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Review from Linda S (Niece of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived at Avonleigh Gardens for 5 years. The care staff go above and beyond, nothing is to much trouble. I always felt at ease whenever I visited and left. My aunt thrived after just months of living there. Lovely home with lovely staff members.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you so much for your wonderful review. Your aunt was a much loved resident and is truly missed. I will pass on your comments to the staff; they do work so hard and provide such lovely care and I know that they will truly appreciate your kind words. I'm really pleased that when you visited the home you were made to feel welcome. At Avonleigh Gardens we strive to be there for the relatives as much as we are there for the residents.

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Review from Lesley Anne G (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Avonleigh Gardens to be very secure and a lovely place to live for my mum for two weeks. No smells when you enter. Spotless and clean in the passages and rooms. Lovely, friendly staff and very helpful. The food was super and again nothing is too much trouble. Thank goodness for Avonleigh Gardens.

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Review from J H (Daughter of Resident) published on 13 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Avonleigh for over 3 years and I have always been very happy with the home. During a recent period of illness Mum was admitted to hospital and on her return to Avonleigh the entire staff team, including chefs and domestics, have delivered a first class service demonstrating
excellent care, skills and compassion. The staff team have kept me informed at all times and I would like to offer my thanks and praise for treating Mum, and our family, with love and dignity at this time. Well done to the whole team!

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Review from Lynn W (Daughter of Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only at Avonleigh Gardens for a short time but the care they showed my dad was brilliant. I can't thank the staff enough for the compassion they showed me when I was at my lowest.
I would not hesitate in recommending Avonleigh Gardens from management to cleaning staff they are a fantastic
team.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you for all your amazing comments and recommendations. All the staff members pride themselves on being part of one team and I will certainly share your lovely words with them all.

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Review from Patricia G (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my father I find all the staff without exception to be caring and helpful both to my father and myself. As I reside in Australia I telephone and speak with my father and staff on a weekly basis. The staff are empathetic. My father is now on end of life care and I can't praise the staff high
enough. Thank you Avonleigh Gardens for caring.

Reply from Tina Riley, Home Manager at Avonleigh Gardens

Thank you for your kind review especially at what must be a very emotional time for yourself. We at Avonleigh Gardens deliver excellent person-centred care especially at the end of life stages and I am glad you had the opportunity to witness this yourself especially as you travelled all the way from Australia. I am glad this was comforting for you, I will pass your lovely comments on to all the staff.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Avonleigh Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Avonleigh Gardens is calculated as follows: ( (344 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 359 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avonleigh Gardens is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

Rachel

Rachel Bowers

Job Title: Home Manager at Avonleigh Gardens

Welcome to Avonleigh Gardens, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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