Avonleigh Gardens

Clyde Street, Oldham OL1 4HT
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10 104 Reviews
  • Avonleigh Gardens, Oldham
Avonleigh Gardens Care Home is thoughtfully designed to promote the independence and dignity of its residents.

Located within beautifully landscaped gardens near the vibrant town of Oldham, the home is just a short distance from Manchester City Centre, with convenient access via the motorway. Avonleigh Gardens accommodates up to 59 residents and provides tailored care for a range of needs, including learning and physical disabilities as well as dementia care.

The home is divided into four wings, each featuring its own kitchen to foster a comfortable and homely atmosphere for everyone.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £929
  • Self-Funded Residential Dementia Care: from £1078

These prices are only a guideline, please contact Avonleigh Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Bowers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (59)

Parking

  • Visitor parking is conveniently located at the front of the home.

Avonleigh Gardens Reviews (104)

Total of 104, showing 81-100
10

Avonleigh Gardens has a Review Score of 10 (9.950) out of 10, based on 30 reviews in the last 2 years. Over all time Avonleigh Gardens has 104 reviews.

Overall Experience

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Review from Valerie R (Daughter of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was in Avonleigh Gardens for just over two years. The staff could not have been more caring, especially at the end to both my Mum, her family and visitors. The kitchen staff did their best to encourage her to eat and all her needs were met both socially and personally. She was happy and settled
there, which was a great relief to me. We could visit any time and made welcome, given updates by staff even before she was ill.

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Review from Margaret B (Daughter of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Avonleigh Gardens was my care home of choice for my mother, having been acquainted with the home for many years while working in NHS Primary Care. The standard of care when Mum was mobile was excellent and even more so now she is bed-ridden. She is cared for very well and everything is done to make
her as comfortable as she can be given her current situation. Skincare is exceptional.
The home now has a new and very experienced manager whom I met at an introductory meeting yesterday. Her long-term vision for the home is to make it the best it can be and I have every confidence she will achieve her goal. I know my mother is in safe, caring hands which is reassuring for me.

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Review from Lesley S (Daughter-in-law of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and caring and very understanding of residents' needs and nothing is too much trouble for them either in the care of the residents or the support of the families. A wonderful home with equally wonderful caring staff.

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Review from Kathleen C (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are kind and respectful to residents but my mum was often on her own in her bedroom for long hours. She couldn't remember where other rooms were. If I took her to the lounge, there would only be 4/5 people there and no one spoke to her. She did not receive regular bathing as she refused, (it was
too much trouble for her but I think more pressure should be exerted). The day before she died, her fingernails were very long and filthy, so I cut them. My mother was totally blind and I don't think staff were used to dealing with this.

Reply from Natalie Ward, Area Support Manager at Avonleigh Gardens

I would like to thank you for the review for Avonleigh Gardens but I am so sorry you felt the care was only satisfactory and that it would be unlikely that you would recommend the home.
We have truly lovely memories of your Mum and she is very much missed by the staff in the home.
We are not able to force residents to take baths and showers and have to respect their choice and decision. I can see however that she was supported daily with her personal care. I'm sorry you found your Mother's nails in a terrible state. I know the staff in the home take nail care very seriously and I will be looking at this when I visit the care home.
I am also sorry that very few residents would sit and talk to your Mother. Sadly a lot of the residents have dementia and many of them do struggle to communicate well. I am pleased to see that she did seem to enjoy the church services.
I would like to thank you for the card you sent to the staff in the home in January and your lovely words have been passed to the care staff and kitchen staff.
If you would like to discuss any of the information in this response please do not hesitate to contact us.

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Review from Barbara G (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 97, thought Avonleigh was wonderful. Plenty of space, staff on hand when necessary, warm and comfortable. Meals really good especially breakfast choices. Staff very caring and helpful. They didn't 'talk down' to residents they were also very welcoming to the guests/visitors. Well done
Avonleigh, Mum will be very happy to go there again anytime for respite care. The carers told her they would be very happy to see her again which in turn made her and myself very happy to know that.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Thank you for your lovely review and kind words about Avonleigh Gardens and the staff and environment.


I will ensure that your comments are relayed to the staff. We enjoyed the time your mother spent with us and would welcome her back to Avonleigh for respite pending availability.

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Review from Janette P (Friend of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care was excellent. All the staff couldn't do more to make you feel at home and that includes visitors and the volunteers were second to none. I cannot praise this care home enough. I have already recommended Avonleigh Gardens to everyone I know and I will always consider the staff as
friends and if ever I need a care home it will be Avonleigh Gardens.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Hi Janette, thank you for your lovely review and kind words about Avonleigh Gardens. I will ensure your comments are relayed back to the staff.
I hope everything has worked out well for your friend.
Kind regards, Joanne and all the staff at Avonleigh Gardens.

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Review from Vivienne M (Daughter of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed in Avonleigh Gardens for three weeks respite. During her stay, the staff have been very friendly and helpful. Her room was lovely, large and had a great adapted en-suite. The meals were very nice and Mum enjoyed the company of the people that she met. I would recommend Avonleigh Gardens
in the future.

Reply from Joanne Kelly, Manager at Avonleigh Gardens

Hi Vivienne,
Thank you for your lovely review and kind words about Avonleigh Gardens. I will ensure your comments are fed back to the staff.


Kind regards

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Review from Lorraine A (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident here for over 18 months, Dad is settled very well and this makes me so happy. He looks really well and is looked after like we wish our families to be. The care staff go that extra mile. I would defiantly recommend Avonleigh Gardens. Fantastic care home with amazing staff.

Reply from Joanne Kelly, Manager at Avonleigh Gardens

Hi Lorraine,
Thank you for your kind words about Avonleigh Gardens, I will ensure the staff are all aware.


Kind Regards

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Review from Eileen B (Friend of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was a lady in her late eighties when she entered Avonleigh Gardens. She was already suffering from Alzheimer's Disease which over four years she was a resident gradually got worse. At all times she was treated with great care and respect and made comfortable at the end of her life. At all
times the staff were caring and compassionate and treated her with kindness and respect.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Hi Eileen,
Thank you for your lovely review and recommendation.
It was our pleasure caring for your dear friend and she is sadly missed by all at Avonleigh.
Kind regards
Joanne and all the team at Avonleigh Gardens.

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Review from B Q (Sister of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in Avonleigh Gardens for 11 weeks for respite and I have found the place clean and tidy and the staff are very caring and always up for a laugh. My sister is very comfortable there.


The staff are very sensitive to her needs and are willing to oblige her.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Hi B Q,
Thank you for your lovely review.
I will ensure that your comments are fed back to the staff in the next staff meeting.
Kind regards
Jo

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Review from Lynn F (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum passed away in November. She was happy at the home and had lived there for nine years. I was happy with the service and she was treated with total care, dignity and respect from all the staff.


What I could not understand was nobody from the home came to her funeral. I had left a message with

a care worker, but this must have been overlooked, I was very upset about this.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Lynn, Thank you for your fantastic review.
Again I apologise for the non-attendance at your Mum's funeral. I hope our telephone conversation today has helped.
Take Care
Joanne

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Review from Jennifer S (Daughter-in-law of Resident) published on 28 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been a resident for 3.5 years until her death. We have observed staff responding with patience and respect to the different needs of residents. The staff learned our names and made us feel part of the family. As needs changed they consulted us and suggested ways to improve her quality
of life.


Her room was comfortable, warm and clean. The staff cared for her personal hygiene and selection of clothes and her appearance. The food was well prepared and adapted to meet her needs. Regular meetings for relations were open to ideas for improving the care. Mother in law enjoyed the weekly worship with the chaplain and the activities provided by entertainment.


During the last weeks of her life, the staff ensured her comfort insisting on support from the GP and community nurses when needed.They put in extra resources for her and staffing to ensure the smooth running of the home whilst caring for our needs as we spent precious time with her.

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Review from Kathleen C (Daughter of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the layout of the downstairs does not lend itself to being easily accessed from lounge to lounge for my Mother, who whilst ambulant, walks very slowly with a Zimmer frame. The corridors are long and all rooms lead on to the corridors which makes identification difficult again for my Mother
who is registered blind and is 93yrs of age. The staff are very helpful and assist as well as they are able but due to the number of other residents with more pressing needs they are always fully occupied. My recommending it or not would depend on the capabilities of the prospective service user.

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Review from John B (Son of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at this home for some months. His care has been excellent and we have seen vast improvements in his health since he moved there.
Last weekend he lost his wallet which was subsequently found in the washing complete with all his cash intact.
We are very grateful to all
the staff and am sure that dads care is in good hands. I additionally find the home well run, clean and good at providing a mentally stimulating environment for older people.

Reply from Joanne kelly, Home Manager at Avonleigh Gardens

Dear John,
Thank you for your kind comments regarding your Dad's care at Avonleigh Gardens. Your comments are valued and highlights that the level of care we endeavour to provide is being acheived.
Kind Regards
Home Manager

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Review from Brian W (Relative of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the location and staff very efficient and provide excellent care for my relative, I have always been treated with courtesy on the occasions of my visits and the standard of care for my relative is considered to be completely satisfactory.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Thank you for your valued review. I am delighted that you are happy with the care your relative receives at Avonleigh. I would be more than happy to discuss any areas we could improve on regarding activities planning and /or environment. Kind regards Home Manager

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Review from Geoff C (Son of Resident) published on 1 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Avonleigh Gardens for over 4 years and we have always been confident that she is being well looked after and receiving excellent care. The staff are pleasant and the food is first class. Each room has its own bathroom and call system for peace of mind. (My Mother is prone to falling).
First class records are kept monitoring the residents care and these are immediately available to look at in each room.
I would recommend Avonleigh to anyone looking for top quality care for their loved ones.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Dear Geoff,
Thank you for your recommendation and lovely comments about Avonleigh Gardens. We aim to provide dignity and choice and support our residents in all aspects of daily living. Your recognition that we are achieving this is greatly appreciated.
From All staff at Avonleigh Gardens

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Review from Sharon M (Daughter of Resident) published on 24 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home provides excellent services for its residents. I have peace of mind knowing that my Dad is safe and lovingly cared for by people who take a genuine interest in his well-being and are helpful and approachable. I would have no hesitation in recommending Avonleigh Gardens to friends and
family.

Reply from Joanne Kelly, Home Manager at Avonleigh Gardens

Dear Sharon
Thank you for your recommendation and lovely comments about Avonleigh Gardens. We aim to provide dignity and choice and support our residents in all aspects of daily living. Your recognition that we are achieving this is greatly appreciated.
Regards
Joanne Kelly

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Review from Kath G (Daughter of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at the above care home for approximately 2 years and has received excellent care. We have been kept well informed of anything in connection with mum and her care. Excellent care, can't thank them enough.

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Review from M L (Grandson of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been in Avonleigh for over 3 years and the care she receives is excellent. She has severe dementia and can't look after herself, but the staff at Avonleigh give me the confidence to know that all her needs are cared for.

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Review from Joanna C (Daughter of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Avonleigh Gardens Care for over three years. I would like to thank the manager and all the staff for my mums care. The food is excellent and the home is welcoming and clean.
The staff are caring and even when my mum was a really high falls risk, the manager was very approachable
and took measures to make sure my mum was kept safe. Thank you everyone at Avonleigh.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Avonleigh Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Avonleigh Gardens is calculated as follows: ( (344 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 359 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Avonleigh Gardens is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

Rachel

Rachel Bowers

Job Title: Home Manager at Avonleigh Gardens

Welcome to Avonleigh Gardens, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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