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Care Provided by Brookfield House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Brookfield House to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Brookfield House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Brookfield House Care Home Ltd
- Private Owned
Person in charge
- Nicola Hall (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (51)
Visiting
- Brookfield House operate a restrictive mealtime policy, between the hours of 0900 - 1000 hours, 1300-1400 hours & 1630-1730 hours daily
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Brookfield House Reviews (26)
8.4
Brookfield House has a Review Score of 8.4 (8.377) out of 10, based on 3 reviews in the last 2 years.
Over all time Brookfield House has 26 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brookfield House
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Review from Lisa S (Daughter of Resident) published on 6 May 2021 Submitted via Website•
Overall Experience
Dad moved to Brookfields House in February 2021 as he has Dementia, due to Covid obviously we couldn't go and have a look around beforehand but Nicky was very helpful always updating us, on Dad's arrival the manager and her staff were there to meet Dad and showed me pictures of his room which were...
Dad moved to Brookfields House in February 2021 as he has Dementia, due to Covid obviously we couldn't go and have a look around beforehand but Nicky was very helpful always updating us, on Dad's arrival the manager and her staff were there to meet Dad and showed me pictures of his room which were very reassuring. Dad has settled in really well and we are very happy with his care, Dad is always nicely dressed which means a lot to us as a family staff are lovely and friendly and Dad gets on well with them and vice versa. The manager and her staff are very approachable and nothing is too much trouble a lovely and friendly atmosphere.
↩Reply from Nicola Hall, Manager at Brookfield House
Thank you for your positive feedback, I will pass your lovely comment onto the team here at Brookfield House.
Review from Kathryn S (Friend of Resident) published on 10 December 2020 Submitted via Website•
Overall Experience
My elderly friend moved into Brookfield House 12 months ago, she soon settled in, is happy there and has been very well cared for since. All the staff are professional, very caring and kind. We are kept well informed if there are any health concerns and are confident that all her health and social...
My elderly friend moved into Brookfield House 12 months ago, she soon settled in, is happy there and has been very well cared for since. All the staff are professional, very caring and kind. We are kept well informed if there are any health concerns and are confident that all her health and social needs are being met. During this difficult year of the pandemic, the staff have gone to great lengths to keep the residents safe whilst still continuing to make their lives as enjoyable as possible, for which we will always be grateful. We’ve enjoyed many telephone and online video chats which have been invaluable whilst we haven’t been able to visit.
I'd like to thank all the staff for the love and care shown to my friend and would have no hesitation in recommending Brookfield House as a care home.
↩Reply from Nicola Hall, Manager at Brookfield House
Thank you for your positive comments about the home, it is great to hear you are pleased with the care delivered to your Friend. The Team are extremely dedicated and an asset to the home, I will pass your lovely feedback on to them.
Review from Christina B (Daughter of Resident) published on 24 September 2020 Submitted via Website•
Overall Experience
Mum has been a resident in Brookfield House since August 2017. The care Mum has received has been excellent. The staff are caring, pleasant and helpful. We know Mum is safe and secure in their wonderful care. Thank you to all the staff for their dedication and hard work.
Mum has been a resident in Brookfield House since August 2017. The care Mum has received has been excellent. The staff are caring, pleasant and helpful. We know Mum is safe and secure in their wonderful care. Thank you to all the staff for their dedication and hard work.
↩Reply from Nicola Hall, Manager at Brookfield House
Thank you for your positive review. I will pass on your kind words to the Team here at Brookfield House.
Review from Susan J (Daughter of Resident) published on 7 August 2020 Submitted via Website•
Overall Experience
My Mum spent seven wonderful years as a resident at Brookfield House. She went to live there in June 2013 after being discharged from the hospital. Mum had lost a lot of weight as a result of her illness but went from strength to strength in a very short time.
I have to say that over the seven...
My Mum spent seven wonderful years as a resident at Brookfield House. She went to live there in June 2013 after being discharged from the hospital. Mum had lost a lot of weight as a result of her illness but went from strength to strength in a very short time.
I have to say that over the seven years she spent at Brookfield House, I never worried about her as she received excellent care.
There obviously have been staff changes over the years but this has not impacted on the care she received. All the carers, housekeeping and maintenance staff have always been very friendly and supportive, not only to the residents but family members as well. Brookfield House fees may not be the most expensive care home in the county but the care the residents receive and the friendly happy atmosphere is second to none.
I have to say that over the seven years she spent at Brookfield House, I never worried about her as she received excellent care.
There obviously have been staff changes over the years but this has not impacted on the care she received. All the carers, housekeeping and maintenance staff have always been very friendly and supportive, not only to the residents but family members as well. Brookfield House fees may not be the most expensive care home in the county but the care the residents receive and the friendly happy atmosphere is second to none.
My mum celebrated a wonderful 100th birthday in October 2019 organised by the staff and enjoyed by everyone. A very happy and contented and well-loved lady was my Mum.
↩Reply from Nicola Hall, Manager at Brookfield House
Thank you for your kind words and positive review. The team were very honoured to have celebrated your Mum's 100th birthday here at Brookfield House, a lovely and memorable day had by all.
Review from Linda D (Daughter of Resident) published on 27 July 2020 Submitted via Website•
Overall Experience
My Mum has been a resident at Brookfield House, Nantwich, for well over 2 years. After the trauma of her deteriorating mentally and physically at home, then having to spend months in hospital, it was a sheer relief when she was accepted into Brookfield House. She settled down immediately and has...
My Mum has been a resident at Brookfield House, Nantwich, for well over 2 years. After the trauma of her deteriorating mentally and physically at home, then having to spend months in hospital, it was a sheer relief when she was accepted into Brookfield House. She settled down immediately and has always been so happy there. The staff are so hard-working and are amazing with the residents.
It is a very difficult time for families when a loved one has to go into a care facility, but personally I feel so grateful to all the lovely staff for the way they all look after my Mum. I have no worries now because I know she is getting the best out of her life and, if there ever are any issues, I get a phone call straight away. Their communication is excellent.
It is a very difficult time for families when a loved one has to go into a care facility, but personally I feel so grateful to all the lovely staff for the way they all look after my Mum. I have no worries now because I know she is getting the best out of her life and, if there ever are any issues, I get a phone call straight away. Their communication is excellent.
I would recommend Brookfield House with no hesitation.
↩Reply from Nicola Hall, Manager at Brookfield House
Thank you for your lovely review. The Team are dedicated and passionate about providing quality care to everyone living at Brookfield House.
Review from Susan F (Daughter of Resident) published on 25 September 2017 Submitted via Website•
Overall Experience
My Dad went to live at Brookfield House in February 2017 after a long stay in the hospital. He was able to choose his room, complete with his own en-suite facilities.
We moved him in, complete with many personal items so that it became home.
We moved him in, complete with many personal items so that it became home.
Very soon he began to put weight back on, due to...
My Dad went to live at Brookfield House in February 2017 after a long stay in the hospital. He was able to choose his room, complete with his own en-suite facilities.
We moved him in, complete with many personal items so that it became home.
Very soon he began to put weight back on, due to the regular three meals a day not to mention the many cups of tea and cakes and biscuits that the residents receive every day. Carers were always popping in to him, to see if he needed anything and just to check on him.
My Dad had dementia, and when he returned from his last visit to the hospital, he was bed-bound and became very ill almost immediately.
The staff were absolutely amazing, there is no other word to describe their care, their compassion, their love for my Dad.
We moved him in, complete with many personal items so that it became home.
Very soon he began to put weight back on, due to the regular three meals a day not to mention the many cups of tea and cakes and biscuits that the residents receive every day. Carers were always popping in to him, to see if he needed anything and just to check on him.
My Dad had dementia, and when he returned from his last visit to the hospital, he was bed-bound and became very ill almost immediately.
The staff were absolutely amazing, there is no other word to describe their care, their compassion, their love for my Dad.
The last couple of days were particularly difficult for everyone, and even though he was unable to take fluids at all, they maintained his oral care and brushed his teeth and looked after him as if he was their Dad.
↩Reply from Cathy Vickers, Registered Manager at Brookfield House
Thank you for your kind words it was a privilege to look after your dad and getting to know you. You are welcome here anytime.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (1)
- 23 Sep 2014Recipient: Brookfield House
Accreditations
There are no accreditations posted yet for Brookfield House.
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