Brookfield House

Brookfield Park, Shrewbridge Road, Nantwich CW5 7AD
Review Us
8.9 26 Reviews
  • Brookfield House, Nantwich
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Belong Newcastle-under-Lyme
Belong Newcastle-under-Lyme
9.9
Member Logo
Care Homes belonging to Richmond Villages Willaston
Richmond Villages Willaston
9.7
Group Logo
Care Homes belonging to Twyford House Care Home
Twyford House Care Home
9.6
Member Logo
Care Homes belonging to Tabley House Nursing Home
Tabley House Nursing Home
9.9
Group Logo
Care Homes belonging to Prestbury House Care Home
Prestbury House Care Home
9.7
Member Logo
Care Homes belonging to Priesty Fields Care Home
Priesty Fields Care Home
9.3
Show Brookfield House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095

These prices are only a guideline, please contact Brookfield House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Brookfield House Care Home Ltd

Person in charge

  • Nicola Hall (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • We accept Cheshire East contract band 3 only and apply a Third Party Top Up
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (51)

Visiting

  • Brookfield House operate a restrictive mealtime policy, between the hours of 0900 - 1000 hours, 1300-1400 hours & 1630-1730 hours daily

Are you the Owner/Manager of Brookfield House? View your Advertising Options

Brookfield House Reviews (26)

8.9

Brookfield House has a Review Score of 8.9 (8.890) out of 10, based on 5 reviews in the last 2 years.
Over all time Brookfield House has 26 reviews.

Overall Experience
  • 23
  • 3
  • 0
  • 0
  • 0
Date Published
  • 26
  • 1
  • 3
  • 5
  • 21
Reviewer Connection to Brookfield House
  • 21
  • 2
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Lisa S (Daughter of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to Brookfields House in February 2021 as he has Dementia, due to Covid obviously we couldn't go and have a look around beforehand but Nicky was very helpful always updating us, on Dad's arrival the manager and her staff were there to meet Dad and showed me pictures of his room which were very
reassuring. Dad has settled in really well and we are very happy with his care, Dad is always nicely dressed which means a lot to us as a family staff are lovely and friendly and Dad gets on well with them and vice versa. The manager and her staff are very approachable and nothing is too much trouble a lovely and friendly atmosphere.
Reply from Nicola Hall, Manager at Brookfield House

Thank you for your positive feedback, I will pass your lovely comment onto the team here at Brookfield House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathryn S (Friend of Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly friend moved into Brookfield House 12 months ago, she soon settled in, is happy there and has been very well cared for since. All the staff are professional, very caring and kind. We are kept well informed if there are any health concerns and are confident that all her health and social needs
are being met. During this difficult year of the pandemic, the staff have gone to great lengths to keep the residents safe whilst still continuing to make their lives as enjoyable as possible, for which we will always be grateful. We’ve enjoyed many telephone and online video chats which have been invaluable whilst we haven’t been able to visit.
I'd like to thank all the staff for the love and care shown to my friend and would have no hesitation in recommending Brookfield House as a care home.
Reply from Nicola Hall, Manager at Brookfield House

Thank you for your positive comments about the home, it is great to hear you are pleased with the care delivered to your Friend. The Team are extremely dedicated and an asset to the home, I will pass your lovely feedback on to them.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina B (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident in Brookfield House since August 2017. The care Mum has received has been excellent. The staff are caring, pleasant and helpful. We know Mum is safe and secure in their wonderful care. Thank you to all the staff for their dedication and hard work.
Reply from Nicola Hall, Manager at Brookfield House

Thank you for your positive review. I will pass on your kind words to the Team here at Brookfield House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan J (Daughter of Resident) published on 7 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent seven wonderful years as a resident at Brookfield House. She went to live there in June 2013 after being discharged from the hospital. Mum had lost a lot of weight as a result of her illness but went from strength to strength in a very short time.
I have to say that over the seven years
she spent at Brookfield House, I never worried about her as she received excellent care.
There obviously have been staff changes over the years but this has not impacted on the care she received. All the carers, housekeeping and maintenance staff have always been very friendly and supportive, not only to the residents but family members as well. Brookfield House fees may not be the most expensive care home in the county but the care the residents receive and the friendly happy atmosphere is second to none.
My mum celebrated a wonderful 100th birthday in October 2019 organised by the staff and enjoyed by everyone. A very happy and contented and well-loved lady was my Mum.
Reply from Nicola Hall, Manager at Brookfield House

Thank you for your kind words and positive review. The team were very honoured to have celebrated your Mum's 100th birthday here at Brookfield House, a lovely and memorable day had by all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda D (Daughter of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Brookfield House, Nantwich, for well over 2 years. After the trauma of her deteriorating mentally and physically at home, then having to spend months in hospital, it was a sheer relief when she was accepted into Brookfield House. She settled down immediately and has always
been so happy there. The staff are so hard-working and are amazing with the residents.
It is a very difficult time for families when a loved one has to go into a care facility, but personally I feel so grateful to all the lovely staff for the way they all look after my Mum. I have no worries now because I know she is getting the best out of her life and, if there ever are any issues, I get a phone call straight away. Their communication is excellent.
I would recommend Brookfield House with no hesitation.
Reply from Nicola Hall, Manager at Brookfield House

Thank you for your lovely review. The Team are dedicated and passionate about providing quality care to everyone living at Brookfield House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan F (Daughter of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad went to live at Brookfield House in February 2017 after a long stay in the hospital. He was able to choose his room, complete with his own en-suite facilities.
We moved him in, complete with many personal items so that it became home.
Very soon he began to put weight back on, due to the
regular three meals a day not to mention the many cups of tea and cakes and biscuits that the residents receive every day. Carers were always popping in to him, to see if he needed anything and just to check on him.
My Dad had dementia, and when he returned from his last visit to the hospital, he was bed-bound and became very ill almost immediately.
The staff were absolutely amazing, there is no other word to describe their care, their compassion, their love for my Dad.
The last couple of days were particularly difficult for everyone, and even though he was unable to take fluids at all, they maintained his oral care and brushed his teeth and looked after him as if he was their Dad.
Reply from Cathy Vickers, Registered Manager at Brookfield House

Thank you for your kind words it was a privilege to look after your dad and getting to know you. You are welcome here anytime.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.9 (8.890)

Overview of Review Score

The Review Score of 8.9 (8.890) out of 10 for Brookfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Brookfield House is calculated as follows: ( (54 Excellents x 5) + (6 Goods x 4) ) ÷ 60 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.99 Points relating to the number of positive Reviews for Brookfield House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 5 Positive Reviews ÷ 10.2 = 0.49
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookfield House to verify any information. View our terms and conditions. Brookfield House has an Basic Service - more info.