Fernbank

I would like to take this opportunity to say a big thank you to all of the staff and Kayleigh the manager at Fernbank lodge! The team are amazing,and today the summer fare and dad's birthday celebrations were excellent! On behalf of myself and my family, a massive well done and thank you as always, kind regards Maria(Rays daughter)

It what is a difficult and underfunded part of society, it is heart warming to see so many carers who are dedicated to looking after our elderly family with such love and compassion.

Absolutely hands down the best care I could have for my Mum. I live in the States and I never have any worries about her safety health and care. Kayleigh and her team including the chef and housemaid are 100% the best. They communicate if they have concerns for my a mum, they have daily contact with her doctors and when I visit they make me feel so at home and welcomed. Her room is her space and is kept clean daily. Food is top notch and their bubbly personalities make mum laugh and giggle. Music once a week, hairdresser and nail tech. Mum is so much better for being at Fernbank. I cannot say enough or thank them enough !!!!!

Whenever we visit Ferndale lodge it is lovely to see my husband's Dads partner looking happy and well cared for. The staff are friendly and treat the residents with care and dignity. Whenever we visit we are always offered a hot drink. We love that we can visit any time and stay as long as we like, then when we do leave we always have peace of mind knowing she is safe and looked after well. This is so important as she was previously in a home with strict visiting times and I always came out worried and often in tears. We couldn't be more delighted with Ferndale Lodge.

It is a lovely home where my sister is cared for with the utmost respect. The staff are excellent at what they do and are helpful in every way. She appears to enjoy the food provided and, according to my sister, sleeps well at night. What more could one want!

Thank you to everyone for taking such good care of our Mum.

This home provided outstanding respite care for our mother, and we couldn't be more thankful. From the moment she arrived, she was treated with kindness, respect, and compassion. The staff went above and beyond to ensure she was comfortable, safe, and well cared for, and their professionalism was matched by genuine warmth. Our mother always commented on how good the food was! and how everyone was so friendly and kind to her. Knowing she was in such capable and caring hands gave our family real peace of mind. I would highly recommend this home to anyone seeking quality care for a loved one.

I'd highly recommend for your friend or relative.

This is a fantastic home my grandad realy enjoys it here, The place is very clean tidy and organised, His room is always lovely, warm and clean with staff passing by regularly to see if he needs anything, The food here looks fantastic he always looks forward to meal times if there is something he doesn't like there is always another choice for him, now for the wonderful staff who work here....everytime I have been here the staff have always made me and my husband feel so welcome, Thay go above and beyond for my grandad and the other residents who live here special mention to Debbie and kayleigh who are so kind and attentive it seems like thay realy enjoy there job and interacting with the resedents, Its realy lovely to see.This place is a gem i would definitely recomend it Thankyou so much to all the staff for all you do, we realy do apriciate it xx

I would highly recommend Fernbank Care home, the care is outstanding. The staff are so caring and attentive to Mum (and us as a family). The home offers fantastic meal options which Mum loves, it's clean, they have days out, daily activities which are all fun keeping Mum entertained and the safety of the home is exemplary.

The home offers lovely gardens which is perfect as Mum likes to sit out reading her paper in the summer months, chef brings her ice lollies, fresh drinks and staff are attentive applying suncream.. it's these things that makes Fernbank stand out with their care. Mum is so settled which is so reassuring for myself and my sister knowing our Mum is happy, safe and enjoying her days.

We cannot recommend Fernbank enough, we really are so grateful for all the love and care you give her. Outstanding all round.

My Mum went to this home initially on a short term basis, however she liked it enough to stay longer. The staff and Management have been very open with myself and Mum and she feels listened to and understood.

We would like to express our massive thanks and deepest appreciation to everyone at Fernbank - you have given us peace of mind and Mum a real home. Xxx

Although my father in law is no longer a resident, the manager and the team did everything possible to make his stay safe and comfortable, he liked the staff and the food, his leaving was beyond their control..

Lovely bedroom

My sister is now living in Fernbank Lodge Care Home and is receiving the very best care from management and staff, who are always welcoming and pleasant. I can visit anytime, which is very helpful and says a great deal about the caring nature of everyone at the home. I visted yesterday and there was entertainment (a man with a guitar), and everyone was having a sing-song, which was lovely to see. The environment at the lodge make it feels like a home to its guests, and not just place of residence, which is wonderful. Please take a took, trust me, you won't be disappointed.

I visited my sister for the first time she had just moved in. The staff I met were very friendly and helpful. I then phoned to speak to my sister and was able to phone her on her own phone, which the staff facilitated.

They have made my mum very welcome and she settled in very quickly. Her health has improve quite a lot since she became a resident at Fernbank. We find it very easy to visit and are made welcome anytime of the day. I would recommend this care home for anyone who needs care for their loved ones.

My mother-in-law is a resident at Fernbank Care home after being relocated from two other care homes through no fault of her own. The attention and care she receives is second to none. The staff are brilliant and genuinely show empathy to the residents. I would wholeheartedly recommend this care home. Many thanks to all the staff.

Warm and welcoming. Staff are helpful and friendly. My friend was happy and looked well. They went out of their way to ensure he had a fabulous birthday, working with family and friends to celebrate his special birthday.

I am grateful for the care that is provided for my granddad. The setting is very clean and the staff are very polite, kind and positive to the residents. I would definitely recommend this care home to anyone looking for a good reliable care home.