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The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford, West Yorkshire BD11 2AP
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The Hawthornes, Bradford
The Hawthornes, Bradford
The Hawthornes, Bradford

Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of shops, amenities and public transport.

Each of the 40 ensuite single bedrooms is furnished to a high standard offering residents the chance to enjoy comfort and tranquillity.

At The Hawthornes, providing independence and choice...  

Care Provided by The Hawthornes

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,215From £1,215
Residential Dementia CareFrom £1,275From £1,275

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact The Hawthornes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Blackburn (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

The Hawthornes Reviews (87)

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9.5

The Hawthornes has a Review Score of 9.5 (9.464) out of 10, based on 31 reviews in the last 2 years. Over all time The Hawthornes has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from Christopher W (Son of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

Very satisfied.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your review - all feedback is greatly received.

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Review from J W (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

I cannot comment on activities as Mum was always in her bedroom. Sadly, Mum passed away on 23rd August. The staff were marvellous at the end. So dignified and very supportive.

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Review from Madeline G (Daughter of Resident) published on 18 February 2022 Submitted via Postal Card
Overall Experience

My dad was very happy at The Hawthornes. All his needs were met and he was very comfortable and there were good meals. Lovely staff, nothing too much trouble, very helpful.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you so much for your review and we appreciate the feedback. From Joanne and all the staff at The Hawthornes.

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Review from M R (Respite Resident) published on 18 November 2021 Submitted via Postal Card
Overall Experience

I have been here three times and I will be back if I have to. Really enjoyed it.

Reply from Paul Millar, Marketing Manager at The Hawthornes

Many thanks for taking the time to review our home. It has been an absolute pleasure to care for you. I will of course pass on your kind words to the manager and the colleagues at The Hawthornes. We look forward to seeing you again at Christmas.

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Review from Paul K (Grandson of Resident) published on 10 November 2021 Submitted via Postal Card
Overall Experience

Phenomenal care and respect for all residents and visitors.

Reply from Paul Millar, Marketing Manager at The Hawthornes

Many thanks for taking the time to review our home. It is our pleasure to care for your Grandmother. Your kind words are truly appreciated and I will pass them on to the manager and colleagues at The Hawthornes.

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Review from Malcolm L (Son of Resident) published on 21 October 2021 Submitted via Website
Overall Experience

The Hawthornes' team have been looking after my mum since February of this year and I couldn't be more happy and content with the care that she is receiving. There is clearly a very high degree of care and affection shown towards my mum by all the team who look after her. In turn, it is also obvious to all who can see her interaction with the carers, that my mum returns that affection in spades. I am grateful to the Hawthornes team for ensuring my mum's twilight years are not only comfortable but full of kind and caring compassion. Thank you all.

Reply from Paul Millar, Marketing Manager at The Hawthornes

Many thanks for taking the time to review our home. It is our absolute pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course ensure that they are passed on to Jo and the team at The Hawthornes.

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Review from Charles B (Son of Resident) published on 2 June 2021 Submitted via Website
Overall Experience

The management and staff were fantastic with the Care, help and support for my father's stay. They understood his needs and were very understanding that we live over two hours away and were great at keeping us up to date. Would have no issues recommending them. An especially good service, given the current COVID complications. Thank you so much.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you so much for your kind words. We continue to strive to support the needs of all our residents.

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Review from Gilly H (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

Excellent service and standard of care.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your kind review, from all the staff at The Hawthornes.

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Review from Nicola C (Respite Resident) published on 1 April 2021 Submitted via Website
Overall Experience
My mother-in-law went for emergency respite care, and staff went above and beyond to support her, and us, as a family in a difficult situation whilst in the middle of a pandemic. We can’t thank the manager enough for her support at that time, even helping us on her day off. The kindness shown was wonderful and reassuring, and they proved that it isn’t just a job to them, it’s a vocation.

Thanks again for everything.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you so much for your very kind word; from all the staff at The Hawthornes.

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Review from Rita A (Resident / Service User) published on 31 March 2021 Submitted via Postal Card
Overall Experience
The care given to me was first class.
Nothing was too much trouble.

Very friendly staff.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you so much for these kind words from all the staff at The Hawthornes.

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Review from E G (Resident / Service User) published on 31 March 2021 Submitted via Postal Card
Overall Experience
The staff used are all high quality but firm and friendly.

The activities were restricted by the virus.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your kind feedback from all the staff team at The Hawthornes.

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Review from Mary M (Resident / Service User) published on 15 January 2021 Submitted via Postal Card
Overall Experience

When I came into The Hawthornes I was quite ill. Between the home and the hospital, I was nursed back to health for which I am very thankful.

Reply from Joanne Davy, Home Manager at The Hawthornes

Many thanks for your kind words from the management and staff at The Hawthornes.

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Review from Letty S (Daughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience
Through lockdown my mum has been quite adamant with staff that all she wants is to see her family. You would like to think that the home would communicate with families as to when window/garden visits have been allowed, especially if they have residents that are desperate to see loved ones, and they know by seeing us this helps them feel happy, loved and not forgotten. We have had nothing in the last 12 months to advise when visits were available, we have only found out through default when dropping off items for Mum at the home.
As a family, we have tried to arrange regular Skype calls but each time, there was an excuse why they couldn't do it that day.
On my latest telephone call from the home to help calm Mum, I was on loud speaker and heard a senior member of staff shouting to Mum "You see, I told you we were in lockdown and you didn't believe me did you!" Not helpful when your mum is upset and you are trying to calm her down.

Most staff are amazing, unfortunately, a few do bring concerns.

Reply from Joanne Davy, Home Manager at The Hawthornes
Thank you for your review and for kindly agreeing to meet with me to discuss your concerns, I have taken on board what has been discussed and working on these matters to be improved.

I am sorry that you feel this way and if you need any further support to contact me.

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Review from Robert D (Husband of Resident) published on 11 December 2020 Submitted via Postal Card
Overall Experience

Helpful staff. Pleasant when discussing problems. Clean and tidy building.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you very much for your kind review from all the staff team at The Hawthornes

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Review from Jean C (Respite Resident) published on 12 November 2020 Submitted via Postal Card
Overall Experience

How I have enjoyed my stay, all staff are diamonds. I have enjoyed every meal I have eaten and cooked with love and care and it's a place I'd like to stay forever.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your kind words from all the staff at The Hawthornes.

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Review from Margaret G (Daughter of Resident) published on 28 August 2020 Submitted via Postal Card
Overall Experience

Sorry unable to give an accurate account due to not being able to visit for a while due to coronavirus. Mum was only in the care home a few weeks before lockdown but has lost 3 stone in the space of 5 months.

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Review from L P (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience
The Hawthornes have been fantastic at looking after my mum for the last 3-4 years. The staff have always been very caring, professional, sensitive and understanding of mum's needs and shown great dignity in all their dealings with her.

My mum particularly enjoys the food and the entertainment provided at the home. Despite her dementia, my mum has not lost her humour or zest for life.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your lovely review, from all the staff at The Hawthornes.

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Review from K H (Daughter-in-law of Resident) published on 31 July 2020 Submitted via Postal Card
Overall Experience

With the coronavirus pandemic making visiting Mum impossible, we feel reassured that all the lovely staff are taking good care of Mum. We have had window visits, and Mum looks happy and well.

Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you for your kind comments from all the staff at The Hawthornes.

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Review from Anne K (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

We are very happy with the care our mum receives at The Hawthornes. The staff are kind, caring and lovely to Mum and to us as her family. Recent Covid-19 issues have made contact difficult. Using Skype is difficult and outdoor visits subject to decent weather.

Reply from Joanne Davy, Home Manager at The Hawthornes

Many thanks for your kind words from all the staff at the Hawthornes.

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Review from J J (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident at The Hawthornes for one year. The care she has received has been consistently very good. The people who work there take the time to make the residents feel at home in a clean, comfortable and nurturing environment. My mother is very content there and has a good rapport with all of the staff. I would not hesitate to recommend The Hawthornes to any family who are looking for a safe and caring home for a loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Hawthornes.

Accreditations

There are no accreditations posted yet for The Hawthornes.

Meet the Team (1)

Joanne Davy
Joanne DavyJob Title:Home ManagerJoined: 2020

I have over 30yrs experience in Social care with the last 17 years as a registered manager.

I achieved the Registered manager's award, NVQ level 2

I have previously held the positions of Deputy manager and Care assistant.

I am continually working to improve standards and aim to achieve a better CQC rating for our home, additionally, I aim to build on our community presence and increase our reputation and recommendations.

I have worked in care since I was 17 years old and have seen so many changes over the years but the only thing that has not changed is to believe to treat people with dignity, respect and compassion. This includes Residents, staff, families and friends, I have an open and transparent relationship with all, and my door is always open. I mentor my staff to listen to our residents so we can engage them and help give them the best.

I love to spend my spare time with my Granddaughter, I like reading, cooking and the odd shopping trip.

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