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Each of the 40 ensuite single bedrooms is furnished to a high standard offering residents the chance to enjoy comfort and tranquillity.
At The Hawthornes, providing independence and choice...
Care Provided by The Hawthornes
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Hawthornes for full pricing details and T&Cs.
Contact The Hawthornes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Joanne Blackburn (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
The Hawthornes Reviews (87)
The Hawthornes has a Review Score of 9.5 (9.464) out of 10, based on 31 reviews in the last 2 years.
Over all time The Hawthornes has 87 reviews.
Very satisfied.
Thank you for your review - all feedback is greatly received.
I cannot comment on activities as Mum was always in her bedroom. Sadly, Mum passed away on 23rd August. The staff were marvellous at the end. So dignified and very supportive.
My dad was very happy at The Hawthornes. All his needs were met and he was very comfortable and there were good meals. Lovely staff, nothing too much trouble, very helpful.
Thank you so much for your review and we appreciate the feedback. From Joanne and all the staff at The Hawthornes.
I have been here three times and I will be back if I have to. Really enjoyed it.
Many thanks for taking the time to review our home. It has been an absolute pleasure to care for you. I will of course pass on your kind words to the manager and the colleagues at The Hawthornes. We look forward to seeing you again at Christmas.
Phenomenal care and respect for all residents and visitors.
Many thanks for taking the time to review our home. It is our pleasure to care for your Grandmother. Your kind words are truly appreciated and I will pass them on to the manager and colleagues at The Hawthornes.
The Hawthornes' team have been looking after my mum since February of this year and I couldn't be more happy and content with the care that she is receiving. There is clearly a very high degree of care and affection shown towards my mum by all the team who look after her. In turn, it is also obvious to all who can see her interaction with the carers, that my mum returns that affection in spades. I am grateful to the Hawthornes team for ensuring my mum's twilight years are not only comfortable but full of kind and caring compassion. Thank you all.
Many thanks for taking the time to review our home. It is our absolute pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course ensure that they are passed on to Jo and the team at The Hawthornes.
The management and staff were fantastic with the Care, help and support for my father's stay. They understood his needs and were very understanding that we live over two hours away and were great at keeping us up to date. Would have no issues recommending them. An especially good service, given the current COVID complications. Thank you so much.
Thank you so much for your kind words. We continue to strive to support the needs of all our residents.
Excellent service and standard of care.
Thank you for your kind review, from all the staff at The Hawthornes.
Thanks again for everything.
Thank you so much for your very kind word; from all the staff at The Hawthornes.
Nothing was too much trouble.
Very friendly staff.
Thank you so much for these kind words from all the staff at The Hawthornes.
The activities were restricted by the virus.
Thank you for your kind feedback from all the staff team at The Hawthornes.
When I came into The Hawthornes I was quite ill. Between the home and the hospital, I was nursed back to health for which I am very thankful.
Many thanks for your kind words from the management and staff at The Hawthornes.
As a family, we have tried to arrange regular Skype calls but each time, there was an excuse why they couldn't do it that day.
On my latest telephone call from the home to help calm Mum, I was on loud speaker and heard a senior member of staff shouting to Mum "You see, I told you we were in lockdown and you didn't believe me did you!" Not helpful when your mum is upset and you are trying to calm her down.
Most staff are amazing, unfortunately, a few do bring concerns.
I am sorry that you feel this way and if you need any further support to contact me.
Helpful staff. Pleasant when discussing problems. Clean and tidy building.
Thank you very much for your kind review from all the staff team at The Hawthornes
How I have enjoyed my stay, all staff are diamonds. I have enjoyed every meal I have eaten and cooked with love and care and it's a place I'd like to stay forever.
Thank you for your kind words from all the staff at The Hawthornes.
Sorry unable to give an accurate account due to not being able to visit for a while due to coronavirus. Mum was only in the care home a few weeks before lockdown but has lost 3 stone in the space of 5 months.
My mum particularly enjoys the food and the entertainment provided at the home. Despite her dementia, my mum has not lost her humour or zest for life.
Thank you for your lovely review, from all the staff at The Hawthornes.
With the coronavirus pandemic making visiting Mum impossible, we feel reassured that all the lovely staff are taking good care of Mum. We have had window visits, and Mum looks happy and well.
Thank you for your kind comments from all the staff at The Hawthornes.
We are very happy with the care our mum receives at The Hawthornes. The staff are kind, caring and lovely to Mum and to us as her family. Recent Covid-19 issues have made contact difficult. Using Skype is difficult and outdoor visits subject to decent weather.
Many thanks for your kind words from all the staff at the Hawthornes.
My mother has been a resident at The Hawthornes for one year. The care she has received has been consistently very good. The people who work there take the time to make the residents feel at home in a clean, comfortable and nurturing environment. My mother is very content there and has a good rapport with all of the staff. I would not hesitate to recommend The Hawthornes to any family who are looking for a safe and caring home for a loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2021Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Hawthornes.
There are no upcoming events for The Hawthornes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Hawthornes.
Accreditations
There are no accreditations posted yet for The Hawthornes.
Meet the Team (1)

I have over 30yrs experience in Social care with the last 17 years as a registered manager.
I achieved the Registered manager's award, NVQ level 2I have previously held the positions of Deputy manager and Care assistant.
I am continually working to improve standards and aim to achieve a better CQC rating for our home, additionally, I aim to build on our community presence and increase our reputation and recommendations.
I have worked in care since I was 17 years old and have seen so many changes over the years but the only thing that has not changed is to believe to treat people with dignity, respect and compassion. This includes Residents, staff, families and friends, I have an open and transparent relationship with all, and my door is always open. I mentor my staff to listen to our residents so we can engage them and help give them the best.
I love to spend my spare time with my Granddaughter, I like reading, cooking and the odd shopping trip.
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