The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP
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9.4 85 Reviews
  • The Hawthornes, Bradford
Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of shops, amenities and public transport.
Each of the 40 ensuite single bedrooms is furnished to a high standard offering residents the chance to enjoy comfort and tranquillity.

At The Hawthornes, providing independence and choice is very important where residents are encouraged to personalise rooms with their own belongings to help them feel at home.
The Hawthornes benefits from pleasant gardens, offering a peaceful and secure environment in which to enjoy the outdoors.

All Highgate Care residents are supported to live an active and fulfilled life. The person-centred care ethos puts health and wellbeing central to everything providing a truly holistic care experience.
The facilities at The Hawthornes allow residents to enjoy other everyday routines that promote independence, from using the communal lounges and activities space, enjoying the gardens or catching up with friends in the dining area.


The Hawthornes has a busy activities timetable, built around the key goals of mental stimulation, increased mobility and social engagement. Activities include arts and crafts sessions, gardening, exercise classes, cinema nights, quizzes, musical performances, and pamper sessions. Each activity is designed to enhance life skills and give a feeling of purpose and self-worth. There will be a great variety of activities to try, with new activities added frequently.

The in-house chefs will prepare exceptional food from fresh, seasonal produce that’s locally sourced where possible. Menus will include a mix of delicious and nutritious options including traditional classic meals, Residents’ favourites and exciting international cuisine.
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Care Provided by The Hawthornes

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1215
  • Self-Funded Residential Dementia Care: from £1275
  • RESPITE Self-Funded Residential Care: from £1215
  • RESPITE Self-Funded Residential Dementia Care: from £1275

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

The price(s) shown are provided by the care home. Contact The Hawthornes for full pricing details and T&Cs.

Contact The Hawthornes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Hawthornes to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Blackburn (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

The Hawthornes Reviews (85)

9.4

The Hawthornes has a Review Score of 9.4 (9.416) out of 10, based on 29 reviews in the last 2 years.
Over all time The Hawthornes has 85 reviews.

Overall Experience
  • 59
  • 21
  • 2
  • 1
  • 2
Date Published
  • 85
  • 6
  • 12
  • 29
  • 56
Reviewer Connection to The Hawthornes
  • 37
  • 16
  • 9
  • 7
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from E L (Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The first thing that strikes is the bright roomy pleasant entrance hall, and all the rest of the home is clean and comfortable. The carers are willing to do whatever they can but the shortage of staff means that they are often stretched beyond their limit. They are pleasant, caring and will do whatever
they can to help. I was on the first floor and the kitchen facilities there are awful. The worktop space is minute and I don't know how the staff cope with dishing food out. There is no boiler provided for tea making. For a residential home, there are several dementia residents and some in bed needing more attention.
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Review from Keith D (Son of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, who was 95 when admitted, has been a resident at The Hawthornes since December 2017 and he was very weak weighing only 9st 6lbs, having just come out of hospital after several falls, which to a family was very worrying not being able to leave him for any length of time.
His appearance was
that of a 95 year, old very frail and not looking forward to going in a home.
This month, only 9 months later, I’m glad to say he’s now 10st 7lbs and looking like an 80-year-old.
All this transformation brought about in no small part by the carers at this quite magnificent home.
Although he is chair bound, this doesn’t stop him from going downstairs to see the singers or take part in activities of which there are many.
Also, due to daily baths or bathroom care, he’s a different person enjoying monthly haircuts and visits from the opticians. He now rarely has to see a doctor and is now looking forward to Xmas 2018 and in January he’ll be 97 so to all at The Hawthornes, pat yourself on the back well done.
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Review from D B (Grandson of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice home with friendly, caring staff. They have looked after my grandmother for many years with care and compassion. Overall a great care home.
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Review from Paul S (Son-in-law of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a very welcoming feel when visiting. Very clean, warm and tastefully decorated rooms and other areas. Residents seem happy, well cared for and have many activities during the week to occupy them.
Staff are very approachable, helpful and always seem to be very busy attending to residents needs.
My mother in law seems to be much happier and far better cared for since moving here, compared to her latter years spent living alone with only daily carers popping in for short periods.
Reply from Heather Middleton, Home Manager at The HawthornesMany thanks for taking the time to write a positive review for The Hawthornes, all feedback is much appreciated and I will certainly pass your comments on to the team. I am pleased to read that your mother in law is much happier since moving into her new home, we try and provide the best care possible for all of our residents and help them settle in as best we can.
Heather Middleton, Home Manager.
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Review from J N (Son of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in the home since March 2017, in my opinion, she has been treated very well. The staff always appear to be helpful and treat mum with respect and dignity. I think the staff show great patience in treating the residents in a good manner, not something I am sure I could do it is a vocation
to work in this environment.
Reply from Heather Middleton, Home Manager at The HawthornesMany thanks for your review of The Hawthornes. I am so pleased to hear you feel your Mum has been treated well in the home. Our staff do work hard to maintain a high standard of care and it is lovely to know this has been noted. Kind regards’
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Current Review Score: 9.4 (9.416)

Overview of Review Score

The Review Score of 9.4 (9.416) out of 10 for The Hawthornes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.416 for The Hawthornes is calculated as follows: ( (222 Excellents x 5) + (74 Goods x 4) + (19 Satisfactorys x 3) + (10 Poors x 2) + (14 Very Poors x 1) ) ÷ 339 Ratings = 4.416
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Hawthornes is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Joanne Davy

Job Title: Home Manager Joined: 2020

I have over 30yrs experience in Social care with the last 17 years as a registered manager.


I achieved the Registered manager's award, NVQ level 2
I have previously held the positions of Deputy manager and Care assistant.


I am continually working to improve standards and aim to achieve a better CQC rating for our home, additionally, I aim to build on our community presence and increase our reputation and recommendations.


I have worked in care since I was 17 years old and have seen so many changes over the years but the only thing that has not changed is to believe to treat people with dignity, respect and compassion. This includes Residents, staff, families and friends, I have an open and transparent relationship with all, and my door is always open. I mentor my staff to listen to our residents so we can engage them and help give them the best.


I love to spend my spare time with my Granddaughter, I like reading, cooking and the odd shopping trip.

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