Magnolia House

42 Hull Road, Cottingham HU16 4PX
Review Us
9.9 109 Reviews
  • Magnolia House, Cottingham
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.

A recent resident led refurbishment has given the home a top-to-toe makeover including stylish new décor throughout and en-suite 'wet-rooms' for every room.

With a home from home atmosphere and relaxing environment, additional new features include a new main lounge area with spectacular garden views. Residents enjoy tasty, nutritional food.

All carers are trained in personalisation methods, getting to know the needs of each individual resident.

A dedicated activities co-ordinator organises a variety of leisure pursuits, therapies, entertainments and outings to stimulate, inform and brighten the day for the residents and staff.

Show Magnolia House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1400
  • Self-Funded Residential Dementia Care: £850 – £1400
  • RESPITE Self-Funded Residential Care: £995 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1293

These prices are only a guideline, please contact Magnolia House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Altoft (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Magnolia House Reviews (109)

Total of 109, showing 21-40
9.9

Magnolia House has a Review Score of 9.9 (9.880) out of 10, based on 27 reviews in the last 2 years. Over all time Magnolia House has 109 reviews.

Overall Experience

  • 86
  • 22
  • 1
  • 0
  • 0

Date Published

109
16
21
27
82

Review from A A (Granddaughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was only in Magnolia House 3 months before she passed away but the care all the staff gave my nan was amazing they always gave her dignity, respect and a high quality of care you brought us sunshine in our darkest days, nothing at all was too much trouble. You always brought a smile to Nan's
face, she loved you all. As a family we cannot thank you enough for all you have done for us throughout the 3 months Nan was with you. You are all a credit to Magnolia House and we would not have got through these tough times without you. Each and every staff member is amazing with pure passion. You made us feel like part of the Magnolia House family as well as helped us make lasting memories with Nan. Thank you Magnolia House for being outstanding but most of all for being the beautiful people you are.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N G (Son of Resident) published on 26 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support when my mother was suddenly needing care was really helpful at a difficult time. The management responded quickly and helpfully to my initial enquiry, and were able to sort a room taking account of my mother's wishes. Once there the care staff showed compassion and support and made it as
good as possible, for both my mother and our family when visiting. It was lovely to see their kindness and professionalism.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y E (Niece of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home, warm and welcoming. Understanding my aunt's needs and always doing their best to meet her needs, taking time with her when she needs support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While she was in your care, she was reasonably happy, clean and healthy until the last few months when her body shut down. The carers, cleaners and all staff were great helpful and professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen J (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident at Magnolia House for seven weeks for end-of-life care. I cannot express enough what a lovely place this is. The whole team are fantastic; they looked after Dad so well. Nothing was ever too much trouble. The staff took care of all Dad's needs with such kindness, dignity and respect.
I cannot thank them enough. As his family, we were welcomed with the same kindness; it felt like we'd known everyone for ages. I would not hesitate to recommend Magnolia House to anyone who needs residential care.

Reply from Lindsay Altoft, Manager at Magnolia House

Thank you so much for your heartfelt review. Your dad, even though he was with us for a short time, has left a lasting impression on all of us. He was a true gentleman and will be missed by us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michele N (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time we have used Magnolia House Care Home for respite for my mum, I can't thank the lovely carers enough, all really kind and could relax knowing my mum was having the best care.
Great range of activities, the summer fair was very enjoyable and everyone's families were made welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Magnolia House for six and a half years. The care has been excellent. The staff have been incredibly caring and I'm sure the care made my mum very comfortable. Any concerns that I had over the tears (very few) were catered for by the well-run home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C L (Cousin of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While the overall experience is good, there are some weaknesses, particularly in communication. As next of kin to a resident, i have not always been informed of, for example, medical problems and in one case the necessity for a hospital visit and the date in which discharge back to the home occurred.
With my visits being ad-hoc and not at regular times, I have, albeit infrequently, a lack of courtesy in speaking to the resident, particularly at mealtimes and I get the perception that perhaps a lack of available staff on some occasions leads to pressures on the staff at, for example, mealtimes. It does not seem to always have fixed mealtimes and the main meal menu appears to be limited, or not fully explained as to the choices available. My cousin says it is not always fully explained as to the medication she is given after hospitalisation or a doctor's visit. The flexibility for visiting is to be commended and the activities available for those who wish to take part, are very varied.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel M (Nephew of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care and compassion given to my uncle was beyond any level of expectations.
The carers treat him like one of their family and was given the respect as such.
The home is well laid out, warm and welcoming.
Nothing is too much trouble for the carers. Visitors and Residents are treated
like friends and families, a very homely environment

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with how well my mum is being cared for. She was neglected whilst in hospital but within a couple of days of being at Magnolia House, they had her washed, dressed, sat up, a hair cut and all her matted hair brushed and sorted. Mum seems very settled and the brilliant care is reflected in
her happier moods. Her room is very clean, the staff very caring and understanding, and there is not a single thing I could fault the home for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin S (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first looked around this care home I was very impressed. The rooms were spacious and with great views. The manageress was extremely polite and helpful. The staff are fantastic in all ways. My dad looks very well and receives outstanding care. I asked the staff to do something for my dad, it was
done with no problem. Communication from Magnolia House is first class, I am always kept informed of anything. Would highly recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Niece of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Magnolia House since December 2022, he was very unhappy in his previous care home and seems to have settled into Magnolia well.
The home is very welcoming, the care staff are lovely and nothing is too much for them.
I feel happy and confident my uncle is well looked after here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Georgia T (Daughter of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so kind and thoughtful. They managed to give my dad the best care under the challenging circumstances of covid.
A member of staff was great with communicating my dad's health during covid. So thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Daughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the eleven months my mum was a resident at Magnolia House she received exceptional care and the staff and management went above and beyond. Also, the support we received as a family during my mum's end-of-life care, we will be forever grateful, thank you to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona B (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Magnolia House. My mother became a resident in March 2022, originally for respite care that turned into residential care. High standards of cleanliness throughout and a pleasant environment in all areas. A real plus is the stability of the staff, enabling a thorough
and consistent understanding of Mum's care needs. Management is approachable and straightforward, sensitively guiding through some difficult decision-making. Mum left at the end of January to relocate to a care home nearer to her family. If there had been an option to remain in Cottingham, Mum would have happily continued to reside at Magnolia House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline S (Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The general atmosphere is calm and cheerful. My room is a good size, light and airy. It includes a small bathroom area which is very welcome.
Food is very good, plenty of it.
The staff give their help promptly and cheerfully.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul K (Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found there were lots of changes to my lifestyle. Getting into a different routine at meal times. Overall getting my food consumption into a routine as I have lost lots of weight, and the staff were brilliant in my increase in my buildup.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mavis R (Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a while and always enjoyed my stay.
No problems. Staff are always very pleasant and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda J (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Magnolia House. The quality of care is second to none. Staff are always helpful and are caring. The home is always clean and never has the horrible smell associated with many care homes. I always find the management are approachable and will to be flexible. Overall, I would
certainly recommend Magnolia House to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At first, I found it all a bit unsettling and bewildering. My stay was only going to be two weeks, but this is now my third week. I have nothing but praise for the staff, who all seem dedicated to their job. There is nothing that is too much trouble. They will do anything for you, but at the same time,
you are encouraged to do things for yourself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Magnolia House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Magnolia House is calculated as follows: ( (282 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magnolia House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Aug 2025

Single and double ensuite for elderly care and nursing care

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (1)

Lindsay

Lindsay Altoft

Job Title: Manager

Lindsay is one of life’s all-rounders! She began life with Park Lane Healthcare working in the accounts department, handling all the residents’ families’ queries, fee payments, bills we had to pay and a myriad of other things too. She even used to organise all our special award days that our top performing staff receive for their efforts, many of which go way beyond the call of duty. If all of this was not enough, in her own time she studied at Lincoln University and gained a degree in social work, such was her calling for looking after the elderly and vulnerable in society. All of this led to her joining our regional team, ensuring our homes were compliant in all aspects of care delivery and it seemed the most natural thing in the world to place her as manager at Magnolia House when the position became vacant. Although a large home and with its large challenges, Lindsay works tremendously hard at all times to ensure that every resident feels that little bit special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magnolia House to verify any information. View our terms and conditions. Magnolia House has an Enhanced Service - more info.