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Magnolia House

42 Hull Road, Cottingham, East Riding of Yorkshire HU16 4PX
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I have no hesitation in recommending Magnolia HouseRichard C(Nephew of Resident/Service User)
Magnolia House, Cottingham
Thank you Magnolia House for being outstandingA A(Granddaughter of Resident/Service User)
Magnolia House, Cottingham
The entertainment management are second to non making sure all residents have fun daily.Pennie S(Daughter of Resident/Service User)
Magnolia House, Cottingham

Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.

A recent resident led refurbishment has given the home a top-to-toe makeover including stylish new décor throughout and en-suite 'wet-rooms' for every room.

With a home from home atmosphere and relaxing environment, additional new features include a new main lounge area with spectacular garden views. Residents enjoy tasty, nutritional...  

Care Provided by Magnolia House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£995 - £1,400£995 - £1,400
Residential Dementia Care£995 - £1,400£995 - £1,400

Fee dependent on room type and resident needs.

Contact Magnolia House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lindsay Altoft (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Magnolia House Reviews (124)

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9.9

Magnolia House has a Review Score of 9.9 (9.933) out of 10, based on 38 reviews in the last 2 years. Over all time Magnolia House has 124 reviews.

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Showing 124 reviews matching selected criteria
Review from Lisa G (Granddaughter of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

My grandma moved from another home which was vile and always crying terrible with their staff but on arrival to Magnolia House my gran was truly happy with the care she received and love the staff they was great with her they went above and beyond for both of us, the manager is amazing 5* from us. The grounds are fab my grand loved them. I couldn't fault Magnolia House at all everything is catered for the residents and family. 5* Thank you.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for writing such a lovely review at such a difficult time. I am so pleased that your Grandma settled so well at Magnolia House. The staff will really appreciate feedback.

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Review from Hazel C (Relative of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

I have 2 relatives being cared for at Magnolia House. Staff and managers are warm and friendly. They have been professional, supportive and pragmatic in challenging situations. Home environments are clean and well maintained with a beautiful garden. There are a huge number of activities on offer and many trips out and about. The residents are friendly and always say how much they enjoy living at Magnolia House.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for writing such a positive review. The staff and manager really appreciate hearing that they are making a difference.

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Review from Baz W (Son-in-law of Resident) published on 2 June 2025 Submitted via Website
Overall Experience
My mum, (in-law), passed away after spending only a few weeks in Magnolia House. I cannot praise the staff

highly enough.

She was given the best care available, nothing was ever too much trouble. We visited every day and were kept very well informed every day. No searching for a staff member, they found us.

They treated her with kindness, respect and dignity throughout her stay, encouraging her when possible.

All the staff are always happy, polite and very helpful , an excellent team.

Thank you.

Reply from Claire Lane, Hospitality & Marketing Manager at Magnolia House

We are very sorry for the loss of your mother in law. Thank you for taking the time to leave us a review, I will pass your comments onto the staff.

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Review from Jacqui Q (Daughter of Resident) published on 2 June 2025 Submitted via Website
Overall Experience

It's actually hard to put a date on this review as over the past years my mum has lived in Magnolia House she has been well cared for by very conscientious considerate staff. I found it difficult and still do that she had to move into the dementia ward agreed totally with the decision but feel personally that she is drifting further away from reality. All the staff from the cleaners to the manager work extremely hard to provide a really good service to the residents including my mum. Just want to say thank you to them all

Reply from Claire Lane, Hospitality and Marketing Manager at Magnolia House

Thank you for taking the time to write a review. We will certainly pass on your appreciation to the staff

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Review from Nicola R (Daughter of Resident) published on 16 May 2025 Submitted via Website
Overall Experience

The care provided at the home is excellent. All the staff are very attentive and treat the residents as though they are their own family. There are plenty of activities for the residents to take part in. It is also lovely to see the outside space looking vibrant with the plants and flowers.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for your kind words. The staff really appreciate such positive feedback.

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Review from Ann W (Daughter of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
My mum arrived dirty and totally unhappy from Hull Royal. Within a few minutes she had been showered and offered something to eat and drink.
My husband, and I cannot thank the staff enough for all the kindness and patience that has been shown to her. We have all been made to feel welcome into a friendly and homely environment.
I cannot recommend Magnolia House highly enough.

Thank you x

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for your kind words. I will make sure that your review is shared with the manager and the team.

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Review from Linda B (Niece of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

All of the Team at Magnolia House are welcoming, attentive and cheerful, to both me as visitor, and my Uncle as a resident. The rooms and the communal areas are fantastic, with a variety of spaces to meet everyone's needs. The gardens are glorious and the Activities Team do a brilliant job of organising events and excursions. The improvement in my Uncle's demeanour and wellbeing since he moved to Magnolia House is so noticeable, which makes us very happy. They review and accommodate his various needs brilliantly and keep family informed every step of the way, something with never happened at his previous care home. .

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for taking the time to white a such a positive review. It means a lot to the team at Magnolia House.

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Review from N S (Relative of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

All seems very homely, clean, staff are attentive, and my relative has been made to feel at home. Regular trips available as well as hairdressers etc. all very good. I am told the food is of good quality and the garden area is beautiful.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for your positive review. It is always motivating for the staff and manager to know that they are doing a great job.

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Review from Kathy M (Daughter of Resident) published on 8 May 2025 Submitted via Website
Overall Experience

The staff were excellent with my mothers care. Very attentive, caring and kind. Appropriate food and cleanliness was excellent. Her personal hygiene was excellent too. Her hair was attended to and a chiropodist when needed. She was comfortable and settled. She showed no sign of agitation or distress which was proof of the good care she was given.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for your kind words. I know the staff will really appreciate you taking the time to write a review.

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Review from D S (Son of Resident) published on 1 May 2025 Submitted via Website
Overall Experience

My mum went into Magnolia House in Cottingham March 2025. The staff have been excellent with her as she didn't settle into residential care very easily. They calmed her down and ensured she was happy and content . Magnolia House have arranged excellent excursions and activities every day keeping my mum occupied and content in her dementia world. Thank you Magnolia House

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for taking the time to write such a lovely review. I will pass on your kind words to the staff who I know will appreciate this.

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Review from C B (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My mother was a resident in magnolia house for close to a year. I can honestly say the staff and home are of an exceptional standard. Even towards the end of our mums life we could come and go as we needed to, the carers popping in to ask if we needed anything, ensuring our mums comfort levels and ensuring any questions we had got answered with the care and sensitivity required. Strangely now I have no requirement to visit I find I'm actually missing the home. The friendly staff saying hello with a genuine smile, I can only thank them from the bottom of my heart for all they have done

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for taking the time to add a review for Magnolia House. Your words will be shared with the staff team who are always motivated to hear they are doing such a good job.

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Review from Amanda N (Daughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

My mum moved into Magnolia House in May 2024. She loved the garden and enjoyed watching the ducks on the pond. All the staff were always helpful and answered any questions we had. The home is beautifully furnished and always looks clean and there is no smell like we experienced in another home. Towards the end when my mum needed more care she changed rooms but the level of care didn't change if anything it actually got better. The staff supported us until the end there was no limits on the time we could spend with my mum and no question of how many of us could visit. The staff were with her when she passed away so she wasn't alone which gave us comfort as a family. Even after her death management continued to support us and helping us in any way they could

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you for your kind words and for taking time to submit a review for Magnolia House. I will make sure that this is shared with the staff and I know that they will appreciate this.

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Review from Katie W (Daughter of Resident) published on 28 February 2025 Submitted via Website
Overall Experience
What a truly amazing home.
My father arrived from hospital in a terrible state but the staff were kind and considerate to him settling him in and cleaning him up. Feeding him throughout the day and some days going in every half an hour to give him drinks when he wasn't drinking enough. My mother joined him in the same room a few weeks later.
The home is like no other, there is no smell! Beautiful plush carpets and modern dining areas with huge gardens.
Activities throughout the day and they spend a lot of time getting to know each resident individually.
All the staff are so happy and genuinely love caring for the elderly.
Nothing is too much trouble.
Food is very good.
Sadly my father passed away last month, a member of staff didn't leave our side while he took his last breaths.
I'm so relieved that my mum is safe, cared for and happy in there.

I would certainly go in there later in life if I needed care.

Reply from Sandra Hustwick, Director of Quality at Magnolia House

Thank you so much for taking the time to share your feedback on the care at Magnolia House. For us to know that your experience has been 5 star is incredibly important to us. I will be sure to share this with the team, and I know they will find it extremely motivational.

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Review from J W (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Mum lived at Magnolia House for 3 years, during all this time I have always felt confident that hr welfare has been the most important thing to everyone there, her every need attended to at all times. The family have always been consulted and kept informed of her needs and any changes. When mum became very poorly at the end, the care and attention given to her and our family can only be described as exceptional.

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Review from Stanley O (Husband of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

Knowing my dear wife is so well looked after allowed me to travel down south to my two daughters and spend 10 days with them over this Christmas. I had no worries to do this. I have always been allowed to go with them on any of the days out which are sometimes organised which of course is excellent!

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Review from Debbie C (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

The carers at Magnolia House are utterly superb. They are amazing, very caring, attentive and go that extra mile. Mum settled in immediately and has never been upset or wanted to leave. She has been taken out with my dad on a very special trip to Hornsea and also out for fish and chips. There are functions held especially for the residents with singing, crafts and gardening. I cannot fault this home at all. Brilliant.

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Review from Richard C (Nephew of Resident) published on 4 September 2024 Submitted via Website
Overall Experience
I cannot praise Magnolia House enough. My elderly aunt lived there for four years. Her care was second to none. Both my parents ended up in different homes but the care and love given to my aunt surpassed anywhere else. She had a gorgeous ensuite bedroom to herself overlooking the private extensive gardens. The staff were always very considerate, patient and caring. She was very happy there all the time. She loved it. She made numerous friends and family could visit anytime. Parking was always available on site.

Particular thanks go to the manager who went the extra mile to look after my aunt's interests and manage her affairs. She managed her staff exceptionally well and the staff would keep me regularly informed of her progress. I have no hesitation in recommending Magnolia House to any concerned family looking to house one of their relatives.

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Review from A A (Granddaughter of Resident) published on 4 September 2024 Submitted via Website
Overall Experience

My nan was only in Magnolia House 3 months before she passed away but the care all the staff gave my nan was amazing they always gave her dignity, respect and a high quality of care you brought us sunshine in our darkest days, nothing at all was too much trouble. You always brought a smile to Nan's face, she loved you all. As a family we cannot thank you enough for all you have done for us throughout the 3 months Nan was with you. You are all a credit to Magnolia House and we would not have got through these tough times without you. Each and every staff member is amazing with pure passion. You made us feel like part of the Magnolia House family as well as helped us make lasting memories with Nan. Thank you Magnolia House for being outstanding but most of all for being the beautiful people you are.

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Review from N G (Son of Resident) published on 26 May 2024 Submitted via Website
Overall Experience

The support when my mother was suddenly needing care was really helpful at a difficult time. The management responded quickly and helpfully to my initial enquiry, and were able to sort a room taking account of my mother's wishes. Once there the care staff showed compassion and support and made it as good as possible, for both my mother and our family when visiting. It was lovely to see their kindness and professionalism.

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Review from Y E (Niece of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Lovely care home, warm and welcoming. Understanding my aunt's needs and always doing their best to meet her needs, taking time with her when she needs support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 18 Nov 2025

    We’re excited to share that the new Wellbeing Suite at Maple Court is now complete! This fully functioning kitchen will be so much more than just a kitchen for our...

  • 15 Sep 2025

    ??? We are beyond excited to share some fantastic news! ??? Two of our amazing managers at Moorgate Care Village – Lauren from Moorgate Croft and Leighann from Moorgate Hollow...

Upcoming Events

There are no upcoming events for Magnolia House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Magnolia House.

Accreditations

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Meet the Team (1)

Lindsay Altoft
Lindsay AltoftJob Title:Manager

Lindsay is one of life’s all-rounders! She began life with Park Lane Healthcare working in the accounts department, handling all the residents’ families’ queries, fee payments, bills we had to pay and a myriad of other things too. She even used to organise all our special award days that our top performing staff receive for their efforts, many of which go way beyond the call of duty. If all of this was not enough, in her own time she studied at Lincoln University and gained a degree in social work, such was her calling for looking after the elderly and vulnerable in society. All of this led to her joining our regional team, ensuring our homes were compliant in all aspects of care delivery and it seemed the most natural thing in the world to place her as manager at Magnolia House when the position became vacant. Although a large home and with its large challenges, Lindsay works tremendously hard at all times to ensure that every resident feels that little bit special.

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