Magnolia House

42 Hull Road, Cottingham HU16 4PX
Review Us
9.9 109 Reviews
  • Magnolia House, Cottingham
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.

A recent resident led refurbishment has given the home a top-to-toe makeover including stylish new décor throughout and en-suite 'wet-rooms' for every room.

With a home from home atmosphere and relaxing environment, additional new features include a new main lounge area with spectacular garden views. Residents enjoy tasty, nutritional food.

All carers are trained in personalisation methods, getting to know the needs of each individual resident.

A dedicated activities co-ordinator organises a variety of leisure pursuits, therapies, entertainments and outings to stimulate, inform and brighten the day for the residents and staff.
Show Magnolia House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1400
  • Self-Funded Residential Dementia Care: £995 – £1400
  • RESPITE Self-Funded Residential Care: £995 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £995 – £1400

Fee dependent on room type and resident needs.

These prices are only a guideline, please contact Magnolia House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Altoft (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Magnolia House Reviews (109)

9.9

Magnolia House has a Review Score of 9.9 (9.883) out of 10, based on 27 reviews in the last 2 years.
Over all time Magnolia House has 109 reviews.

Overall Experience
  • 86
  • 22
  • 1
  • 0
  • 0
Date Published
  • 109
  • 15
  • 20
  • 27
  • 82
Reviewer Connection to Magnolia House
  • 44
  • 18
  • 10
  • 7
  • 7
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 109, showing 41-60
Review from Ken H (Son-in-law of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my father-in-laws time in Magnolia House, he was very happy with the care given by the staff. His health improved since arriving at the home due to nursing care and good food. Unfortunately, he had a large stroke and passed away. Thank you all for your care with/for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Respite Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not ask for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P Q (Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home offers excellent care, staff are excellent.
I love the outside environment.
Meals are prepared with care and the food is very good.
I have made good friends, who make a major difference to live with. Good staff and friends you make here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Magnolia House after a prolonged hospitalisation. I found a welcoming and caring atmosphere. My room is comfortable and warm and I am able to have personal items displayed etc. I have an ensuite facility. I have access to medical care when needed. Night care is particularly good - reassuring.
Magnolia is in the village where I lived for 18 years and friends are able to access easily.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Son of Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I am satisfied with the care my mum receives at Magnolia House.
However, it has been frustrating and upsetting during the pandemic not being able to have face to face visits (we have regular video chats). I look forward to visits being allowed by the home, especially as my mum is above ground
floor and bed bound and therefore window visits would be very difficult.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C O (Niece of Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and her staff are always welcoming, you can contact them anytime and they will help you if they can.
They have been very supportive of what mine and my uncle's circumstances have been and knowing he is looked after 24/7 and he doesn't have to worry about anything is a great comfort. Magnolia
House have been exemplary in their conduct and dealing with the Covid19 virus. Always with the residents best interests at the centre of every decision made, trying to keep residents safe. Social media posts show the activities within Magnolia HOuse and it's nice to see the staff engaging with all the residents and having fun.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison N (Daughter of Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only had 1 visit since my mum's admission and did not enter the home due to COVID restrictions, hence I am unable to rate some of the areas asked. I can only say that my mum looked lovely, stress-free and happy. Something that I have not seen in her for the last few years, it gives me so much
peace of mind knowing she is settled. Amazing hard work by all staff!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lucy K (Daughter of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel my mother is very well cared for. Covid has pushed everyone to their limits and Magnolia has been exemplary with its policies to care for its residents.
The staff are always cheerful and respectful to residents, still trying to create activities within the home to entertain everyone in a covid
safe way.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol H (Daughter of Resident) published on 26 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family are happy with Magnolia House. Any concerns with our mum, management and staff will involve us and we work together on the best way forward for Mum. We know Mum is being well cared for. The home will contact us with any concerns with Mum or within the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Nephew of Resident) published on 26 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 96 year old auntie has been in Magnolia House for 9 years now, we have always found it to be a very welcoming, extremely well run care home. The staff are always very caring and my aunt us really happy and content staying there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen O (Daughter of Resident) published on 17 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Magnolia House for 18 months, she is always treated with care and respect. Although we have only been able to have window visits for the last year due to covid restrictions, the staff have always been very accommodating. Mum had a spell in hospital last year in May, obviously
no visiting in the hospital either. Magnolia House were kept involved in the situation all the time and made covid safe arrangements for her to be able to return safely to Magnolia. Mum is always happy and gets on well with all the staff and carers. I would highly recommend this care home and count myself lucky that they had capacity when Mum was no longer able to look after herself or with carers in her own home due to Alzheimer’s. Thank you to all the staff at Magnolia House, you’re doing a great job, especially under these very difficult times for everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie H (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we were reluctant to put our Mum into a care home. Sadly her illness and day to day needs became unmanageable and we decided on Magnolia House. We have been more than happy with the care and attention she has received and despite the restrictions of Covid 19, we have had window visits and
video calls to keep in touch. Mum seems happy and settled, is always immaculately dressed and well-nourished. Nothing is too much trouble for the staff and they are kind and sensitive to all her needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard P (Son of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought mother was looked after very well up to the point she passed away. All the carers were compassionate towards her and the other residents, also to the relations of the residents were welcomed and catered for.
I thought Magnolia House dealt very well with the Covid19 Pandemic.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my mum's care to be above and beyond. She was extremely well looked after. The staff are fantastic and we know she was well-loved. Mum was previously struggling at home and very anxious but all this went when she came to Magnolia. She felt that it was her home and we were more than happy with
the way she was treated. They are always pleasant and friendly and it shows with other residents there too. I would definitely recommend this home to anyone. Thank you all so much for continued support, it has meant so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jack B (Great-grandson of Resident) published on 15 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff was friendly and caring, as well as the building being a very homely and welcoming place to live. The other residents have a good community which is easy to integrate into and make new friends. We were pleased with the services provided to our great grandmother as she seemed fairly happy in
her six and a half years of residence at Magnolia House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Relative of Resident) published on 14 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff had always been supportive/attentive of service user. They were considerate of need. The room was always clean and tidy. As visitors, we were treated well. Everyone was always friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Granddaughter of Resident) published on 12 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother was looked after in this home for over 7 years. She was well looked after particularly during the Covid-19 pandemic. This care home had no cases of coronavirus which we were all very grateful for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum lived at Magnolia House for over 6 years and during that time was very well cared for and it soon became her second home and the staff her second family. She had lived in the same house for over 70 years and we wondered how she would settle at Magnolia House, but there wasn't a problem as the
staff were there to help her in every way. Sadly, she passed away recently with a member of staff holding her hand. Support was given to us in our grief and all the necessary arrangements were made very efficiently by the home.
A very caring home where the residents are given lots of TLC!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sallie A (Regular Volunteer) published on 10 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I often volunteer to help out at the Summer events and parties. The events are always fun for the residents and their families, and I look forward to a time when I will be able to return to help with these events. The premises are safe and secure. I have occasionally brought in my dog for the residents
to see and have cuddles with. The residents always look happy and always enjoy the events and activities that are being held. Magnolia House is clean and tidy, and the gardens are beautiful. I have always found that the staff are friendly, professional, polite and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul B (Son of Resident) published on 21 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During COVID, the care home and staff gave my father the best care, for which I am very very thankful. I wish to thank the manager and all of the staff who cared and supported my father. A shame, due to COVID, that my dad and others did not get to enjoy the activities the care home offers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Magnolia House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Magnolia House is calculated as follows: ( (283 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Magnolia House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 15 Sep 2025

Single and double ensuite for elderly care and nursing care

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Lindsay

Lindsay Altoft

Job Title: Manager

Lindsay is one of life’s all-rounders! She began life with Park Lane Healthcare working in the accounts department, handling all the residents’ families’ queries, fee payments, bills we had to pay and a myriad of other things too. She even used to organise all our special award days that our top performing staff receive for their efforts, many of which go way beyond the call of duty. If all of this was not enough, in her own time she studied at Lincoln University and gained a degree in social work, such was her calling for looking after the elderly and vulnerable in society. All of this led to her joining our regional team, ensuring our homes were compliant in all aspects of care delivery and it seemed the most natural thing in the world to place her as manager at Magnolia House when the position became vacant. Although a large home and with its large challenges, Lindsay works tremendously hard at all times to ensure that every resident feels that little bit special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magnolia House to verify any information. View our terms and conditions. Magnolia House has an Enhanced Service - more info.