Magnolia House

42 Hull Road, Cottingham HU16 4PX
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9.9 109 Reviews
  • Magnolia House, Cottingham
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.

A recent resident led refurbishment has given the home a top-to-toe makeover including stylish new décor throughout and en-suite 'wet-rooms' for every room.

With a home from home atmosphere and relaxing environment, additional new features include a new main lounge area with spectacular garden views. Residents enjoy tasty, nutritional food.

All carers are trained in personalisation methods, getting to know the needs of each individual resident.

A dedicated activities co-ordinator organises a variety of leisure pursuits, therapies, entertainments and outings to stimulate, inform and brighten the day for the residents and staff.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1400
  • Self-Funded Residential Dementia Care: £850 – £1400
  • RESPITE Self-Funded Residential Care: £995 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1293

These prices are only a guideline, please contact Magnolia House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Altoft (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Magnolia House Reviews (109)

Total of 109, showing 81-100
9.9

Magnolia House has a Review Score of 9.9 (9.880) out of 10, based on 27 reviews in the last 2 years. Over all time Magnolia House has 109 reviews.

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Review from J B (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally a very friendly and caring atmosphere. Food could be more varied and cooked a little more, veg is a bit too hard. Would prefer female night carers.

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Review from R G (Son-in-law of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I feel the care that our relative has had whilst being at Magnolia House has been first class. She is happy and has a very good rapport with the carers who develop very good relationships with the residents. We manage to visit a lot so we see a great deal of what is going on and always enjoy
going in as we receive a warm welcome from the staff and a lot of the residents. The premises are warm, comfortable and clean. There are very regular meal times with other food and drinks available in the day.

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Review from Julie (Daughter-in-law of Resident) published on 21 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been living at Magnolia House since January 2020. Unfortunately, she has vascular dementia and after lots of heartache, we had to take the difficult decision to move her into residential care and chose Magnolia House after a lengthy search. We are very happy with the care and support
given to her as well as to ourselves. My mother-in-law was very reluctant to leave the home she had lived in for over 50 years. However, I am delighted to see her thriving, much happier and less anxious, she has made friends and settled in well over a short period of time. The staff are professional, caring and warm which has had a marked improvement on my mother-in-laws mental and physical wellbeing. A staff member recently escorted her to a family funeral with other members of the family attending telling us of the great care given to her on a difficult day. I would highly recommend a visit to this care home if you ever find yourselves in a similar situation to ours.

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Review from Sheila C (Power of Attorney of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the team at Magnolia House most welcoming and helpful. The home is bright and airy with a beautiful secure back garden and a relaxed atmosphere. The rooms are clean and presentable. The carers and support staff are attentive to the resident's needs and always willing to look at ways to
improve the quality of life of the residents. The recent introduction of groups of young children spending time with the elderly residents seems to be a huge success for all concerned- what a wonderful idea. The activities programme is varied and well received and the home is very well led by a caring and knowledgable manager and her team. Thank you Magnolia staff.

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Review from Susan C (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Magnolia House just under a year ago after being cared for by myself in her own home for a number of years. We were extremely anxious and apprehensive about the move but had no choice as she was no longer safe to live at home. The staff at Magnolia House were extremely kind and understanding.
They listened to family wishes, with regards to our mum's needs and tried, with great success, to make the transition as smooth and stress-free for my mum as possible. She is very settled and the care given to her by the staff is of a very high standard.
Magnolia House is a very clean, pleasant and welcoming environment. The staff take the time to make you feel welcome, are always available to answer any queries and hold lots of weekly activities and varied events throughout the year.
Overall as a family, we are very satisfied with the care given to my mum, she is always clean and well presented. Her mood is good and she appears to be happy and content in her new environment.

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Review from C W (Wife of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With a broken heart and great trepidation, I had to hand the care of my husband to the staff at Magnolia House. He was in the late stages of Alzheimers. From the initial meeting at home with two members of staff, I was reassured I was dealing with kind and caring people.
During the year, he was cared
for by the team leader and her wonderful team, he began to feel at home.
He was able to be himself, not restricted as he was at home. I know he felt loved and supported, even though he couldn't express this himself. He as always extremely sensitive to attitude, I would have known if he was not happy. I was cared for and supported. The entire staff deserve medals for the wonderful work they do.

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Review from Tanya A (Daughter of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in Magnolia House over 2 years and I would highly recommend this care home. They would always ring myself and brother if there were any problems with my mum. Always called a doctor or ambulance to get my mum checked over. The home was always kept lovely and clean, bedrooms nice and fresh.
My mum always kept well groomed no matter what time of day we visited. I could go on and on, how well the staff cared for my mum.

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Review from Sarah C (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care my mum received during her stay was amazing. All the staff catered to her every need. She was treated with the utmost dignity and respect. The management and all the staff not only looked after my mum but the also looked after myself and my daughter. They could not have been any more
accommodating and sympathetic. Which I for one was very grateful for. I would recommend Magnolia House to anyone. Thank you.

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Review from David G (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mum's stay at Magnolia House both in respite and as a permanent resident the quality of care was never in question. The staff members were caring, compassionate and understanding, sometimes when they were under pressure and stress. They made my mother's final days as comfortable as possible,
regularly communicating with us as we live more than 300miles away. The level of kindness and support during a tough time for us was exemplary.

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Review from Valerie W (Wife of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Magnolia House to anyone. The staff are so caring. My husband was in the home for 9 days and in that time he was very well looked after. Nothing was too much trouble for them ALL the staff were so caring. I could not fault them at all.

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Review from Kev W (Son of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to Magnolia House after 4 weeks in the local hospital. From day one the care and attention he received was second to none. All the staff from the manageress to the carers were some of the nicest, obliging people I have had the pleasure to meet. Nothing was too much trouble
for them for my father and the rest of the family.


The home is clean, bright and spacious and the atmosphere is very relaxed. I am more than pleased that my father spent his final days in such a calm, caring environment. I would not hesitate in recommending Magnolia House to any family needing a residential place.

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Review from Karen M (Daughter of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have settled well, with a lot of reassurance from the staff.
The staff are always happy to discuss any situation with me.
Reception staff are always very pleasant when I phone up. There is a good atmosphere in the building both parents are clean and well fed. Mum said there is too
much food! Not a bad thing. All their needs are met. I feel very confident I have been able to place them in a warm and safe environment.

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Review from Graham F (Son of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Magnolia House for 6 years. During this time, the care given to my mother was of a good standard.


The staff were always polite and helpful and, outside of the care they gave to my mother, they also supported me and my family which we are all really appreciative of. My

mother had dementia and during the latter stages of her stay in Magnolia House. The staff demonstrated exceptional care and patience towards my mother. Except for one incident in 6 years, I have no complaints and personally pleased I chose Magnolia House for my mother's care.

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Review from Keely W (Granddaughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Magnolia House was phenomenal with my grandad. They provided him with the best care he needed and a comfortable place to live before he passed.


They had so much time and patience for him and we have so much respect for them. Because of that, we are so grateful for their service and highly recommend

them for people looking for a safe place for anyone who needs it.

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Review from Andrea J (Daughter-in-law of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law suffered from dementia and cancer. Although he was only a resident for a short period of time the staff and facilities were amazing. All the carers took time to speak to the residents and their families. Nothing was too much. The atmosphere and staff care made his final days happy and
safe. They were all exceptional and extended their caring to the family also. I would highly recommend Magnolia House to anyone needing this sort of care.

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Review from Jade W (Granddaughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended to anyone to have their loved ones in Magnolia House we are truly grateful for everything that they did for our grandad. Thanks again x.

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Review from Elisha W (Granddaughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot emphasise enough how supportive and dignified the staff at Magnolia House are not only resident but also their families. My grandad resided at Magnolia House until he sadly passed away. Not one second passed by that the family was not immensely grateful for the care he received. Due to his
dementia, my grandad could often be challenging to manage at times and would often swear. However, the staff managed this amazingly and ensured my grandad felt safe and respected at all times.

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Review from Gavin W (Son of Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short period of time my dad was in Magnolia House, the care given to him was excellent. Management and staff are so caring, not only to the residents but to the families also.
I would not hesitate in recommending the home to anyone else who is looking for care for their loved one. Clean, friendly
and welcoming rooms. Everything about the home is of a high-quality standard.

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Review from Sandra W (Daughter of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Magnolia House on 26th September. He sadly passed away on 5th October. During his time at the home, the manager and staff were always there to help. The care he received was excellent. He was treated with respect and dignity at all times. We visited my father every day and
sometimes there would be seven of us in his room. The staff were always welcoming and on many occasions offered us refreshments while we visited.
I can't recommend this home enough 100% dedication, compassion and loyalty to the elderly residents and their families.

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Review from B V (Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On two events when visiting local areas, the ladies made sure that I was looked after. I have many problems, but they made sure I was attended to at all times. On the way back to Magnolia House, from a particular outing, I couldn't walk any further and they made me sit on my carrier until a wheelchair
came, having made a call to base. I thought this was the best care that I had received in the past two years. I am 87 years old.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Magnolia House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Magnolia House is calculated as follows: ( (282 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magnolia House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Aug 2025

Single and double ensuite for elderly care and nursing care

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Awards / Recognitions (0)

Meet the Team (1)

Lindsay

Lindsay Altoft

Job Title: Manager

Lindsay is one of life’s all-rounders! She began life with Park Lane Healthcare working in the accounts department, handling all the residents’ families’ queries, fee payments, bills we had to pay and a myriad of other things too. She even used to organise all our special award days that our top performing staff receive for their efforts, many of which go way beyond the call of duty. If all of this was not enough, in her own time she studied at Lincoln University and gained a degree in social work, such was her calling for looking after the elderly and vulnerable in society. All of this led to her joining our regional team, ensuring our homes were compliant in all aspects of care delivery and it seemed the most natural thing in the world to place her as manager at Magnolia House when the position became vacant. Although a large home and with its large challenges, Lindsay works tremendously hard at all times to ensure that every resident feels that little bit special.

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