Magnolia House

42 Hull Road, Cottingham HU16 4PX
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9.9 109 Reviews
  • Magnolia House, Cottingham
Magnolia House, in the leafy suburb of Cottingham, is a wonderful, residential home for the elderly offering exceptional respite and day care services.

A recent resident led refurbishment has given the home a top-to-toe makeover including stylish new décor throughout and en-suite 'wet-rooms' for every room.

With a home from home atmosphere and relaxing environment, additional new features include a new main lounge area with spectacular garden views. Residents enjoy tasty, nutritional food.

All carers are trained in personalisation methods, getting to know the needs of each individual resident.

A dedicated activities co-ordinator organises a variety of leisure pursuits, therapies, entertainments and outings to stimulate, inform and brighten the day for the residents and staff.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1400
  • Self-Funded Residential Dementia Care: £850 – £1400
  • RESPITE Self-Funded Residential Care: £995 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1293

These prices are only a guideline, please contact Magnolia House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Altoft (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Magnolia House Reviews (109)

Total of 109, showing 101-109
9.9

Magnolia House has a Review Score of 9.9 (9.880) out of 10, based on 27 reviews in the last 2 years. Over all time Magnolia House has 109 reviews.

Overall Experience

  • 86
  • 22
  • 1
  • 0
  • 0

Date Published

109
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82

Review from Kay M (Daughter of Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A most enjoyable two weeks respite and enjoyed every minute and staff have been so kind and caring, has just been like a holiday and would not hesitate to come back again. Thank you to all concerned.

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Review from E S (Wife of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The treatment my husband received was second to none. Myself was also welcomed at any time with a cup of tea and asked to stay for a meal along with my daughter on arrival. Many many thanks to the staff and manager.

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Review from Linda B (Daughter of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Magnolia House in February this year, when she moved in she was very frail after suffering numerous falls and a hip replacement that deemed her never to walk again. After she moved in the staff were very understanding and caring trying to get her to mix with other residents but
she remains in her room as this is what she wants. I am pleased that over the past months my mother is eating well and looks healthier plus has gained weight from her 5 stone weigh in. Overall I am very pleased with the care given.

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Review from Ros J (Sister of Resident) published on 3 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very welcoming home where I feel my sister is very safe, well cared for and has her needs very well met by the carers as well as by the excellent range of activities on offer. It is also very good that she can have escorted visits out to enable her to remain active and retain a sense of independence.
I have absolute confidence that she is in a secure and stimulating environment. I could not wish her in a better place.

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Review from Ann J (Daughter of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy here and that is a reflection on the staff and me.

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Review from Kathryn P (Daughter of Resident) published on 13 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it was Tuesday 29 September when I came to visit Mum. I arrived at tea time and was told she was in the large dining room so I went to join her while she ate her tea. She thoroughly enjoyed everything that was put in front of her as did the lady that was sitting with her at the same table.
The tables were set nicely and the staff were making every effort to ensure everyone was eating and getting what they wanted.


I then took her back to her room where we had a bit of a chat and I did her hair for her before leaving.


Really, this email is just to let you know that I was so pleasantly surprised by the attitude and caring nature of all the staff that day. There seems to have been a real change in the atmosphere at Magnolia since you took over and I think that needs recognising. Every member of staff that saw mum spoke to her and knew her name and was kind and polite. It really was a pleasure to be there that day. Mum seems a lot happier and more settled too.


Things have definitely changed for the better at Magnolia and I just wanted to thank you and all your staff and well done to you!

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Review from Andrea H (Daughter of Resident) published on 30 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always willing to listen to any concerns and act on them. Gardens a delight to walk around.

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Review from Jane D (Relative of Resident) published on 22 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As a family we are very happy with the care my Grandmother in law receives. She herself settled very quickly all thanks to the staff support. Any concerns are addressed quickly and sympathetically and we also notice that the staff seem happy in their work which is nice.

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Review from Erika D (Daughter of Resident) published on 22 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There's nothing like your home, but Magnolia House had a very good feel on my first visit. Staff very friendly, made you feel very welcome. Mum has been their 4 months, has settled in very well. I think it has a very homely feel you can visit at any time throughout the day.
If you have any problems,
management are always their to listen, problems are addressed as quickly as possible.
My son, daughter in law and myself have recommended Magnolia House too a couple of people, they were also happy on there first visit. There loved ones have also taken up residence in Magnolia.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Magnolia House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Magnolia House is calculated as follows: ( (282 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magnolia House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Aug 2025

Single and double ensuite for elderly care and nursing care

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Awards / Recognitions (0)

Meet the Team (1)

Lindsay

Lindsay Altoft

Job Title: Manager

Lindsay is one of life’s all-rounders! She began life with Park Lane Healthcare working in the accounts department, handling all the residents’ families’ queries, fee payments, bills we had to pay and a myriad of other things too. She even used to organise all our special award days that our top performing staff receive for their efforts, many of which go way beyond the call of duty. If all of this was not enough, in her own time she studied at Lincoln University and gained a degree in social work, such was her calling for looking after the elderly and vulnerable in society. All of this led to her joining our regional team, ensuring our homes were compliant in all aspects of care delivery and it seemed the most natural thing in the world to place her as manager at Magnolia House when the position became vacant. Although a large home and with its large challenges, Lindsay works tremendously hard at all times to ensure that every resident feels that little bit special.

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