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The Granby

Granby Road, Harrogate, North Yorkshire HG1 4SR
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all excellent and cannot find any fault with any of the staff from management to the laundry staffC B(Husband of Resident/Service User)
The Granby, Harrogate
a pleasure to visit Mum in this wonderful environment, which I cannot praise highly enough.E S(Daughter of Resident/Service User)
The Granby, Harrogate
The Granby, Harrogate

The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care.

The Granby has undergone a full refurbishment, the modernised home includes a welcoming reception area, lounge and bar area and stunning dining room. All rooms have been tastefully redecorated in a number of elegant themes. In addition to this, the home also has a café,...  

Care Provided by The Granby

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 82 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,675From £1,842
Nursing CareFrom £1,675From £1,842

Contact The Granby to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Pickthall(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (82)

The Granby Reviews (160)

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9.8

The Granby has a Review Score of 9.8 (9.839) out of 10, based on 24 reviews in the last 2 years. Over all time The Granby has 160 reviews.

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Showing 160 reviews matching selected criteria
Review from S A (Son of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience
- Staff are always kind to our family & my mum they listen to concerns & genuinely care & engage.
- The food is excellent & mum eats well - being bed bound, this is very important
- Lots of activities for residents
- really nice room, but needs some T.L.C. - carpets & furniture (seen better days) outside needs repairs!

- Personal grooming for Mum can be challenging as she is scruffy but more could be done to keep her clean + tidy (food stains, nails etc)

Reply from Jack Pollard, Reviews Team at The Granby

Thank you for your kind words about our staff and the care provided. We value your feedback regarding the environment and personal grooming, and we will review these concerns to enhance our quality of care. Your insights are essential as we strive to maintain a trustworthy and supportive atmosphere for all residents.

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Review from S O (Resident / Service User) published on 27 May 2026 Submitted via Postal Card
Overall Experience

I don't mind living at The Granby. I would prefer to live at home but I can't. The team are good to me. I'm looked after and have my own privacy and a good big room what looks out onto The Stray. Good space and garden everyone always busy and always something to do but I choose not too but always looks good effort.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for sharing such positive feedback about our home. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Harry E (Resident / Service User) published on 27 May 2026 Submitted via Postal Card
Overall Experience

After a long spell in hospital I realised that it would be impossible to live alone and on discharge moved into The Granby in June 2025. I was immediately impressed by the cheerful atmosphere. The staff were all smiling and made me feel welcome. My room was spacious and bright with a pleasant outlook. The first impressions have not changed. I never feel lonely. The staff are attentive even though very busy, the night staff in particular. All in all I am happy here.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Harry for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from J L (Daughter of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
I am always greeted with a smile at the front desk. I visit upto 5 times a week and always the same.
Staff are very approachable and nursing staff are very kind.

I feel my dad is being cared for very well and with dignity.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review from Charlotte S (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
The Granby has been excellent in every way whilst looking after my father. All the staff are so welcoming from the reception staff to the cleaners to the kitchen staff, I mean all.
It is a very relaxing, calm atmosphere. My father is cared for in the best individual way for him. They help him socialise whilst having his lunch in the lovely dining room but also respect that he likes to return to his room shortly after. He is washed and has a change of clothes daily and his room is kept very clean.

Where I put below satisfactory for value for money, that is not complaining about the home, I have nothing to compare it with , I just know my father is paying thousands a month and is running out of money which makes me sad.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Charlotte! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is...  

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Review from Fran N (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

The team at The Granby continue to provide excellent care for my father. They offer care and support but also seem to know him as a person rather than simply a resident. Even though he's unable to take part in activities, there's always something going on making a lovely atmosphere and somewhere I'm happy for him to stay.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Fran for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We're happy to hear your father is enjoying our beautiful home also. Take care!

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Review from C K (Resident / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience

I am enjoying staying at The Granby its nice, clean. The staff are cairng and go out their way to look after me. I have enjoyed the exercise party valantines meals with my partner it was so special set up all the activities team for couples. I am happy no bad words to say about the home.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review from M D (Resident / Service User) published on 11 March 2026 Submitted via Postal Card
Overall Experience

Everyone at The Granby is so lovely. They make living in care menu feel homely. We love entertainment singers and common visits regular which is really nice.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you so much! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from G J (Son of Resident) published on 25 February 2026 Submitted via Postal Card
Overall Experience

Overall my father is very well cared for and clean. The staff do there utmost for residents but is understaffed and rooms and decor looking tired.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your comments about The Granby Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review from M L (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Lovely home and staff, very clean. Food could be better.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We will take your feedback on board. Take care & have a lovely day.

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Review from Kenneth S (Friend of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

My experience of the home was first class, the staff was always polite and helpful the home was always clean and the staff always seemed to interact with the residents. My friend always said that the food was very good. Only one dowfall as I could see was that after 8PM it was difficult to exit the building as there was no one on reception.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Kenneth for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review from K L (Resident / Service User) published on 24 September 2025 Submitted via Postal Card
Overall Experience

I have been living at The Granby a while now and I couldn't fault it. Every single person who works here is so caring and they do look after us all. The daily activities and food is very good and I feel there is a good range of choices. I often go out on trips or daily outings to the town and more with the activities team.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your positive feedback towards The Granby Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Take care & have a brilliant day

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Review from U C (Resident / Service User) published on 24 September 2025 Submitted via Postal Card
Overall Experience

I am happy staying here. Staff are friendly and always smiling. Happy to help. I feel I have good privacy and I like my own space and my room is lovely with a great view. Thank you.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience is really positive and appreciate all of your kind comments about our team. We hope you continue to enjoy your stay & have a lovely day!

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Review from Barnes W (Regular Volunteer) published on 11 September 2025 Submitted via Website
Overall Experience

Everyone at the Grandby is extreamly welcoming and very helpful and do everything to help the residents and make there time here as fun as possible . They are always doing activities and putting on fun things to do everyday . they are kind and considerate for peoples needs .

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experiences at The Granby Care Home are so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a wonderful day.

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Review from Jo H (Daughter-in-law of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

Wonderful helpers who show just the most compassion and care. They could not be more genuine and skilled with utmost sincerity.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from R S (Resident / Service User) published on 7 July 2025 Submitted via Postal Card
Overall Experience
At first I didn't want to be in a care home. I tried everything to go home but after time I settled in and made loads of new friends which are amazing and are who have helped me to be able to go home safely today.
I am going to miss everyone, the time has been great and all the activities and trips out to my favourite places, pubs and bowling was a highlight.

Thank you Granby so much.

Reply from Louise Porter, Business Development Manager at The Granby

Thank you for your lovely review. The team are very pleased to hear you enjoyed your stay at The Granby. You will be missed, you're more than welcome to stay again whenever you need us!

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Review from M S (Resident / Service User) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Harrogate is a beautiful place. The Granby is surrounded by beauty all year round. Sitting out in the front garden during summer with the activities team and friends, having ice cream. My room is lovely. Everyone is caring and always happy and brighten my day. I have made new friends who I now see every day, and we enjoy dominoes and relaxing in the lounges.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your positive feedback towards The Granby Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Have a wonderful day.

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Review from M D (Resident / Service User) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Life is very different now, but it's good. I have made new friends and I am able to do the hobbies I love (well some, obvious reasons). All the staff are great, always helpful and caring. I have my low points but they are getting better now I'm settled.

Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your comments about your experience at The Granby Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. Have a wonderful day!

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Review from Janet G (Resident / Service User) published on 12 December 2024 Submitted via Postal Card
Overall Experience

Thank you so much for the party in the ballroom. One of my family came all the way from Sheffield to join me for lunch then another friend came to see the magic show, he was a very clever man, good at his job. Then a lovely pony came. The staff all worked very hard to give us all a lovely Halloween day - was one to remember. Thank you.

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Review from R S (Resident / Service User) published on 4 November 2024 Submitted via Postal Card
Overall Experience

I like the food and the staff are great. I have unlimited cups of tea.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Granby.

Upcoming Events

There are no upcoming events for The Granby.

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for The Granby.

Meet the Team (3)

Clare Pickthall
Clare PickthallJob Title:Home ManagerJoined: 2026

Hi, my name is Clare & I am the Home Manager here at The Granby Care Home.

Joanne Moorey
Joanne MooreyJob Title:Deputy Manager

Hi, my name is Joanne, and I am the Deputy Manager here at The Granby Care Home

Megan Moorey
Megan MooreyJob Title:AdministratorJoined: 2025

Hi, my name is Megan, and I am the Administrator here at The Granby Care Home

Frequently Asked Questions about The Granby

What types of Care is The Granby registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Granby have?

There are 82 Single Rooms.

What are the Facilities & Services at The Granby?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Granby to the centre of Harrogate?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Granby to verify any information. View our terms and conditions. The Granby has an Enhanced Service -more info.