St John's House

My mother in law has been resident at St John's since December 2019 and has been looked after with superb care and attention at all times. The staff are brilliant and her and all the residents', welfare is at the top of their agenda. As we approach this 2nd lockdown they had sorted an amazing airtight room for us all to visit our loved ones. So lovely to see them again at no risk to them or us. When or if the time comes I'll be booking my place there!

Relatives and staff are kept informed and consulted on a regular basis about house rules, and how to protect our loved ones. Even if that means quarantine, following an outside (hospital) visit, until a negative test can reduce the 14 Days. Highly recommended.

Thank you for making Mum happy.

Mum is happy and settled and loves the staff! The accommodation is outstanding immaculately clean and every area is welcoming. Visitors are welcomed like extended family and the home honours an open door policy, we are encouraged to visit at any time on any day. My family and l celebrate each day that we were lucky enough to relocate Mum to St John's.

Whilst the situation has been very worrying, their safe practices have contained and eradicated any risks, whilst proving their usual high standards of love and care.

My mum has been a resident at St John's for nearly 3 years, she gets the best care and everyone goes the extra mile. During the lockdown, the staff have all made WhatsApp facetime calls to our loved ones, and we now can have visits, socially distancing in the garden. My mum is extremely well cared for and is very happy there.

I have absolutely no hesitation in recommending all the staff at St John’s House!

My mum moved into St John's a couple of years ago - she is a very independent person and we were so worried how this difficult transition from being a house owner to being a resident would go. From the moment she moved in, it became her home, due to the warmth, kindness and respect she was given by the whole team. As relatives, it’s kind of like a second home to us too. During the COVID-19 crisis, the management of St. John’s ensured that both residents and staff were provided with all they needed to feel safe and confident during a time of high anxiety and turmoil. The protective measures were put in place immediately and the team were way ahead of most places. As a family, we have felt so included and well informed; communications simply could not have been better. I applaud St John's, both the management and the incredible team, for all they have done and continue to do to keep our loved ones not only safe, but to keep them happy and engaged through such a challenging period. Thank you!

My father has been at St John's for 11 months, and thanks to the care he has received has lived longer than expected by his doctor. St John's is outstanding in every way, and what is most difficult to describe is the atmosphere. I visit regularly at all times of the day, and each time there is a friendly welcome by the team, they use my name and make me feel welcome. They are not only kind and utterly professional but bring humour and fun to their profession. During the pandemic when we are all aware of the issues in care homes, St John's consistently goes above and beyond to keep everyone safe and well. We have regular updates and photos, they make video calls so I can chat face to face, and today for the second time they provided access to my dad for us to meet in the garden. I could not wish for him to be anywhere else. He is content, happy, cared for and in his own words said "You don't have to worry about me being here, I've got everything I need, it's lovely"

The care home seems well run and the staff are friendly and capable.

We are very happy to have found a place for mother, that is so nice and near to her home so she knows some of the residents and carers. It is very clean and pleasant with a lovely cake trolly! The care staff are all very capable and caring.

St Johns is a beautiful residential home. I would recommend it to anyone. Everyone is caring helpful and kind a lovely warm and friendly atmosphere just like home.

A lovely family atmosphere, staff have been there for years and years. They even come to special events both spouses and children adding to the family atmosphere. The gardens are now well attended and lovely to look out onto from every window.

My mother has been on her own for the last 28 years. The last 8 or 10 years, she has really struggled to look after herself since she stopped driving. She also became isolated and lonely. Since moving into St John's House almost 2 years ago, she has thrived, made new friends, joined in many activities and is once again enjoying her "extra" twilight years. Thanks to the wonderful management and staff of St John's House.

We pop in all the time and also have the opportunity to see all aspects of life, care and the standards are always the same extremely high.

I cannot recommend St John's highly enough. The whole team is outstanding and it's so reassuring to know my mother in law is in such safe hands and so well looked after.

The service from all the team at St John's is exceptional - so friendly and helpful and my mum is always happy to stay here as she is so well looked after.

I have visited friends over several years and have always found the staff very caring, friendly and helpful. The residents are very happy here and benefit from all the varied activities.

Excellent care for our father over the three years he haas been a resident. Very caring and understanding of his needs. The staff are always available to deal with any issues which occur and maintain a happy and friendly environment.

Mum was in St John's House, for some respite care during August 2019. From the start, we were so pleased with her room, the homely environment and 'country house hotel' situation. Mum was delighted to stay there. Moreover, the staff were so kind, understanding, attentive and accommodated many of mum's friend and relatives, who came to visit. A wonderful place.