St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
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9.9 156 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1350
  • RESPITE Self-Funded Residential Care: £1450 – £1450

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

These prices are only a guideline, please contact St John's House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kay Rushworth (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (36)

Visiting

  • Visitors always welcome at St Johns House

Parking

  • Private parking facilities are onsite.

St John's House Reviews (156)

Total of 156, showing 81-100
9.9

St John's House has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years. Over all time St John's House has 156 reviews.

Overall Experience

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Review from Louise R (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at St John's for nearly 3 years, she gets the best care and everyone goes the extra mile. During the lockdown, the staff have all made WhatsApp facetime calls to our loved ones, and we now can have visits, socially distancing in the garden. My mum is extremely well cared for
and is very happy there.

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Review from Liz A (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is aged 89 and crippled with Arthritis, became too infirm for the family to look after. Very reluctantly we were forced to make the decision, with her full agreement, to relocate her from The Channel Islands to St John’s Care Home which is in the village of her childhood and where she spent
almost all her adult life.
From the moment I walked into St John’s I immediately felt the warmth and care of the staff - it felt like walking into a rather upmarket family home-from-home.
My mum settled in immediately and was made to feel so welcome by every staff member. The food is delicious and there is relevant entertainment most days with lovely private gardens for outdoor walks and afternoon tea. The care, patience and empathy for the residents is outstanding. My mum has been a resident at St John’s for almost 12 months now and during that time she has received impeccable service from the lovely staff.
I have absolutely no hesitation in recommending all the staff at St John’s House!

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Review from Maggie E (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into St John's a couple of years ago - she is a very independent person and we were so worried how this difficult transition from being a house owner to being a resident would go. From the moment she moved in, it became her home, due to the warmth, kindness and respect she was given by
the whole team. As relatives, it’s kind of like a second home to us too. During the COVID-19 crisis, the management of St. John’s ensured that both residents and staff were provided with all they needed to feel safe and confident during a time of high anxiety and turmoil. The protective measures were put in place immediately and the team were way ahead of most places. As a family, we have felt so included and well informed; communications simply could not have been better. I applaud St John's, both the management and the incredible team, for all they have done and continue to do to keep our loved ones not only safe, but to keep them happy and engaged through such a challenging period. Thank you!

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Review from David M (Son of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at St John's for 11 months, and thanks to the care he has received has lived longer than expected by his doctor. St John's is outstanding in every way, and what is most difficult to describe is the atmosphere. I visit regularly at all times of the day, and each time there is a friendly
welcome by the team, they use my name and make me feel welcome. They are not only kind and utterly professional but bring humour and fun to their profession. During the pandemic when we are all aware of the issues in care homes, St John's consistently goes above and beyond to keep everyone safe and well. We have regular updates and photos, they make video calls so I can chat face to face, and today for the second time they provided access to my dad for us to meet in the garden. I could not wish for him to be anywhere else. He is content, happy, cared for and in his own words said "You don't have to worry about me being here, I've got everything I need, it's lovely"

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Review from David W (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home seems well run and the staff are friendly and capable.

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Review from P W (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy to have found a place for mother, that is so nice and near to her home so she knows some of the residents and carers. It is very clean and pleasant with a lovely cake trolly! The care staff are all very capable and caring.

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Review from J R (Friend of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Johns is a beautiful residential home. I would recommend it to anyone. Everyone is caring helpful and kind a lovely warm and friendly atmosphere just like home.

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Review from P R (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely family atmosphere, staff have been there for years and years. They even come to special events both spouses and children adding to the family atmosphere. The gardens are now well attended and lovely to look out onto from every window.

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Review from P L (Son of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been on her own for the last 28 years. The last 8 or 10 years, she has really struggled to look after herself since she stopped driving. She also became isolated and lonely. Since moving into St John's House almost 2 years ago, she has thrived, made new friends, joined in many activities
and is once again enjoying her "extra" twilight years. Thanks to the wonderful management and staff of St John's House.

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Review from M H (Daughter of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St John's is an outstanding care home and all of mum's family and friends feel the same way.
We pop in all the time and also have the opportunity to see all aspects of life, care and the standards are always the same extremely high.

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Review from A W (Son-in-law of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St John's highly enough. The whole team is outstanding and it's so reassuring to know my mother in law is in such safe hands and so well looked after.

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Review from J W (Daughter of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service from all the team at St John's is exceptional - so friendly and helpful and my mum is always happy to stay here as she is so well looked after.

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Review from C S (Friend of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited friends over several years and have always found the staff very caring, friendly and helpful. The residents are very happy here and benefit from all the varied activities.

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Review from C C (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for our father over the three years he haas been a resident. Very caring and understanding of his needs. The staff are always available to deal with any issues which occur and maintain a happy and friendly environment.

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Review from J L (Son of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in St John's House, for some respite care during August 2019. From the start, we were so pleased with her room, the homely environment and 'country house hotel' situation. Mum was delighted to stay there. Moreover, the staff were so kind, understanding, attentive and accommodated many of mum's
friend and relatives, who came to visit. A wonderful place.

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Review from C F (Friend of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff vert kind and friendly.
Nothing too much trouble for clients and visitors alike.

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Review from I C (Son of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time we visit it's a very nice place to come to and the staff are always helpful and happy. A great place.

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Review from Andrew R (Son of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run care home.
Excellent professional staff.
Excellent rooms.
My mother is very happy there.

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Review from J H (Brother of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and wife have both received care and I have always been very happy with the service provided. Staff are friendly and always have a smile. I am always made welcome with a cup of tea.

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Review from N B (Nephew of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good standard of accommodation, with efficient, friendly staff.

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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.888 for St John's House is calculated as follows: ( (292 Excellents x 5) + (37 Goods x 4) ) ÷ 329 Ratings = 4.888

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (14)

Meet the Team (2)

Kay

Kay Rushworth

Job Title: Manager

Joined: 2006

Kay is the Manager at St John's House and has been working in care for almost 20 years.

Billie

Billie Erskine

Job Title: Deputy Manager

Billie became Deputy Manager in 2024.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's House to verify any information. View our terms and conditions. St John's House has an Enhanced Service - more info.