
I have been very well treated.Jean M(Resident / Service User)

I couldn't have asked for better care.Josephine M(Daughter of Resident/Service User)

Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home.Richard G(Resident / Service User)

I have been very well treated.Jean M(Resident / Service User)

I couldn't have asked for better care.Josephine M(Daughter of Resident/Service User)

Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home.Richard G(Resident / Service User)

Palmersdene is located in the Jarrow community in Tyne and Wear.
The care home continues to welcome new residents for friendly and quality residential and dementia care for up to 40 residents in single en-suite rooms. The home offers trial stays, convalescence care as well as permanent care.
Palmersdene is Veteran Friendly Framework (VFF) accredited to provide appropriate support for veterans.
Residents benefit from a comfortably furnished residence that is...
Care Provided by Palmersdene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Palmersdene will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Palmersdene for full pricing details and T&Cs.
Contact Palmersdene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Megan Graves(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2005
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome at Palmersdene.
Parking
- Onsite parking is available, including disabled spaces.
Palmersdene Reviews (86)
Palmersdene has a Review Score of 9.8 (9.813) out of 10, based on 28 reviews in the last 2 years.
Over all time Palmersdene has 86 reviews.
My father went into palmersdene nearly 5 years ago. He went in for respite but didn't want to leave. This was all down to the amazing management and staff that welcome him in to the care home. The care and compassion has been outstanding, even when his dementia was at its worst, and because of there care it has made our last years with him so much easier knowing he had 24 hour care. I haven't enough words or praise to say to thank you to them ! What a credit to Anchor this management and staff team are at Palmersdene Thank you with all my heart for taking excellent care of my father
Experienced good care for my dad, he had Alzheimer's disease and had been a resident since Oct 2022. He died peacefully on 10th Feb 2026. The staff were caring and compassionate.
Sadly my father-in-law died peacefully in Palmersdene Care Home on the 10th Feb 2026. He had been a resident since Oct 2022. He had Alzheimer's disease! Overall he received good care. The staff are always pleasant, caring and compassionate, especially over his last few days and hours (day and night staff) many thanks to them.
Very happy with the level of care Mam receives in Palmersdene. The staff are always happy and pleased to assist with requests. Before Mam moved into Palmersdene, we mentioned this to numerous people we know, and they all said what a good care home Palmersdene is. We couldn't be happier with the level of care Mam gets there.
My mother-in-law is very happy at Palmersdene. She is well looked after by the staff who go above and beyond for all residents. There always seem to be lots of activities and shows to keep the residents amused, and outings as well. The home is clean and warm, and beautifully decorated.
From the minute you arrive at Palmersdene, you receive a very warm welcome. The management and staff show so much care and warmth to my mother. I am regularly asked if I have any concerns. I definitely chose the right care home when we chose Palmersdene, immacuately clean, caring and friendly staff, lovely rooms and my mother likes the food.
My mam is well looked after in Palmersdene. The staff and management go over and beyond their duties, not just with Mam but with all residents and their families. Mam is safe, comfortable, and all her needs are met in the most dignified way. I would highly recommend Palmersdene to everyone who is looking for the best care for a loved one.
I have always felt welcome. Found it very homely and comfortable. Staff always happy to help.
I have been very well treated.
My mum is so happy in her care home, we visit every day and get on well with management and all staff. I couldn't have asked for better care. If I have any concerns, the staff are always on hand to answer my questions.
My wife has been in Palmersdene since July 2023. She has settled in well and is happy in herself. She is well cared for. The staff are all very friendly. Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home. They have a great team looking after all the residents. I go to see my wife at the care home, knowing when I go home she is safe and well looked after.
I cannot overstate how pleased we are, as a family with the care mum has received at Palmersdene. The staff are very professional, clearly well trained and very friendly. The management are visible and approachable and always available to discuss any concerns. Medical issues are picked up on quickly, dealt with immediately and monitored carefully. The home is always spotlessly clean. Food is freshly prepared and a good choice of meals is offered. What more can I say? Mum is happy.
My mother has been at Palmersdene since October 2024. She has settled in well now, and has very high praise for the staff and care she is receiving. The food and care is first class. The staff are very friendly and helpful.
I've lived here for over two years I love the staff. Bit I like my independence so I do go out a lot visiting friends and family and my lovely friend and sometimes husband. They have a lot of activities going on. If I need help with anything the staff are always there for me.
Lovely friendly, warm and welcoming atmosphere. Made my mother feel right at home and settled. Staff always go the extra mile to make my mother feel safe and looked after.
The staff are really lovely. Very helpful and are fantastic with the residents, my mother is really happy and content here.
Home is well lead staff always approachable always on hand to answer questions or concerns care provided excellent especially as mother recently unwell they were quick to arrange DR visit and have her checked out. There are always activities on going and food is served and prepared like a restaurant would definitely recommend this home.
Since my dad has moved into the home, he is a changed person. This gives the whole family peace of mind. All management and staff are excellent, showing patience and staff are excellent, showing patience and understanding always greeting with a smile, nothing a bother. Care given, food, cleanliness and laundry needs at the highest standards. Rooms are warm and comfortable. Special occasions, theme days, activities and days out catered to everyone's abilities and needs.
My whole family could not be happier with my dad's care at Palmersdene. It was a very difficult decision for us to make to place dad in residential care but the compassion, attentiveness and professionalism of the staff have turned the process into something we wish we had done sooner as dad now has the quality of life he truly deserves thanks to Palmersdene.
My father-in-law has improved greatly since being cared for at Palmersdene. He's settled in quickly and it's a real comfort knowing he's safe and well cared for at Palmersdene.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Palmersdene in Jarrow are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 12 Feb 2026
A Tyne and Wear care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Palmersdene...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Newcastle are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
There are no upcoming events for Palmersdene.
Accreditations
There are no accreditations posted yet for Palmersdene.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Palmersdene
What types of Care is Palmersdene registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Palmersdene have?
There are 40 Single Rooms.
What are the Facilities & Services at Palmersdene?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Palmersdene to the centre of Jarrow?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Palmersdene to verify any information. View our terms and conditions. Palmersdene has an Enhanced Service -more info.