
I have been very well treated.Jean M(Resident / Service User)

I couldn't have asked for better care.Josephine M(Daughter of Resident/Service User)

Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home.Richard G(Resident / Service User)

I have been very well treated.Jean M(Resident / Service User)

I couldn't have asked for better care.Josephine M(Daughter of Resident/Service User)

Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home.Richard G(Resident / Service User)

Palmersdene is located in the Jarrow community in Tyne and Wear.
The care home continues to welcome new residents for friendly and quality residential and dementia care for up to 40 residents in single en-suite rooms. The home offers trial stays, convalescence care as well as permanent care.
Palmersdene is Veteran Friendly Framework (VFF) accredited to provide appropriate support for veterans.
Residents benefit from a comfortably furnished residence that is...
Care Provided by Palmersdene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Palmersdene will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Palmersdene for full pricing details and T&Cs.
Contact Palmersdene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Megan Graves(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2005
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome at Palmersdene.
Parking
- Onsite parking is available, including disabled spaces.
Palmersdene Reviews (86)
Palmersdene has a Review Score of 9.8 (9.813) out of 10, based on 28 reviews in the last 2 years.
Over all time Palmersdene has 86 reviews.
The home is spotlessly clean and very well maintained. The chef prepares good quality meals and excellent homemade cakes.
During the weeks of COVID lockdown regular updates by phone or newsletters have been very reassuring. Visits are now possible through an outside open window, which is very much appreciated.
My heartfelt thanks to all the staff, my aunt could not be in a better place.
Palmersdene is a caring environment, providing sensitive support to those who struggle to care for themselves. Staff appear to be actively engaged in the decision making processes within the home, and work hard to ensure that Residents feel genuinely empowered.
I would just like to say a big thank you to everyone at Palmersdebe care home in Jarrow for their tremendous efforts to look after my father and other residents in these extremely difficult times for everyone. They have kept in contact with us regularly by social media making it possible to speak to my father. I only gave praise for everyone concerned thank you so much and hope everyone continues to be safe and well.
Everything about the home and staff are outstanding. So very thoughtful, making my relatives stay comfortable and enjoyable.
I can't praise Palmersdene staff enough, so kind and considerate.
Palmersdene care home is warm and welcoming from all the staff. They are caring and professional at there duties. We the visitors are always welcomed with smiles and nothing is too much for them. Mam is settling in and getting to know her surroundings. This is now mams forever home and seems happy to be here.
The staff are very friendly and welcoming when you arrive at the home. My parents are having the best care we could wish for, and they have settled in and are happy.
My in-laws are getting the best care you could ask for.
Excellent home/caring staff. Clean and well maintained. Good management staff.
Palmersdene Care Home is a loving, caring, and friendly environment to place your relative in. You know they will be safe at all times.
Cared for my Nana many years ago and treated her with the utmost care and dignity, now my Granda is here and things are no different, the staff are excellent and I am happy to see him so happy at this home.
Found care home to be very caring. Good staff - Excellent.
Good, covers all grounds.
Very friendly atmosphere. Lovely food. The cleanliness is excellent. Very supportive and helpful staff. Security excellent, the door being assisted by staff. The rooms and bathrooms are very nice and very clean.
Very happy that my sister is a resident here. Staff are very caring and considerate. Residents are treated carefully with their dignity being a prime consideration.
Such approachable, friendly but always professional staff.
My family and I are extremely happy with the care given to my uncle. The staff are professional in their duties but also show a great deal of empathy, friendship and understanding towards my uncle. The staff's manner and attitude are a credit to them and to Palmersdene.
Every duty that the staff do is the same for all the residents. I chode Palmersdene from a number of residential homes I am very pleased that I chose the right place.
When you come to the care home the management and staff are very friendly, helpful and make you welcome. The standards of their care are excellent for my mum. As a family we are over the moon that we picked Palmersdene care home in Jarrow for the care my mum is having and we would recommend it to everyone.
Having my mam live at Palmersdene for the last few years, she is been well cared for by all of the staff. Every time I visit the staff are very welcoming and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Palmersdene in Jarrow are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 12 Feb 2026
A Tyne and Wear care home is delighted to have been classed as Good by the Care Quality Commission (CQC), the second highest rating possible. The team at Anchor’s Palmersdene...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Newcastle are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
There are no upcoming events for Palmersdene.
Accreditations
There are no accreditations posted yet for Palmersdene.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Palmersdene to verify any information. View our terms and conditions. Palmersdene has an Enhanced Service -more info.