Palmersdene

Your level of care is first class.

My father went into palmersdene nearly 5 years ago. He went in for respite but didn't want to leave. This was all down to the amazing management and staff that welcome him in to the care home. The care and compassion has been outstanding, even when his dementia was at its worst, and because of there care it has made our last years with him so much easier knowing he had 24 hour care. I haven't enough words or praise to say to thank you to them ! What a credit to Anchor this management and staff team are at Palmersdene Thank you with all my heart for taking excellent care of my father

Experienced good care for my dad, he had Alzheimer's disease and had been a resident since Oct 2022. He died peacefully on 10th Feb 2026. The staff were caring and compassionate.

Sadly my father-in-law died peacefully in Palmersdene Care Home on the 10th Feb 2026. He had been a resident since Oct 2022. He had Alzheimer's disease! Overall he received good care. The staff are always pleasant, caring and compassionate, especially over his last few days and hours (day and night staff) many thanks to them.

Very happy with the level of care Mam receives in Palmersdene. The staff are always happy and pleased to assist with requests. Before Mam moved into Palmersdene, we mentioned this to numerous people we know, and they all said what a good care home Palmersdene is. We couldn't be happier with the level of care Mam gets there.

My mother-in-law is very happy at Palmersdene. She is well looked after by the staff who go above and beyond for all residents. There always seem to be lots of activities and shows to keep the residents amused, and outings as well. The home is clean and warm, and beautifully decorated.

From the minute you arrive at Palmersdene, you receive a very warm welcome. The management and staff show so much care and warmth to my mother. I am regularly asked if I have any concerns. I definitely chose the right care home when we chose Palmersdene, immacuately clean, caring and friendly staff, lovely rooms and my mother likes the food.

My mam is well looked after in Palmersdene. The staff and management go over and beyond their duties, not just with Mam but with all residents and their families. Mam is safe, comfortable, and all her needs are met in the most dignified way. I would highly recommend Palmersdene to everyone who is looking for the best care for a loved one.

I have always felt welcome. Found it very homely and comfortable. Staff always happy to help.

I have been very well treated.

My mum is so happy in her care home, we visit every day and get on well with management and all staff. I couldn't have asked for better care. If I have any concerns, the staff are always on hand to answer my questions.

My wife has been in Palmersdene since July 2023. She has settled in well and is happy in herself. She is well cared for. The staff are all very friendly. Her room is always clean. The food is varied. I cannot fault Palmersdene Care Home. They have a great team looking after all the residents. I go to see my wife at the care home, knowing when I go home she is safe and well looked after.

I cannot overstate how pleased we are, as a family with the care mum has received at Palmersdene. The staff are very professional, clearly well trained and very friendly. The management are visible and approachable and always available to discuss any concerns. Medical issues are picked up on quickly, dealt with immediately and monitored carefully. The home is always spotlessly clean. Food is freshly prepared and a good choice of meals is offered. What more can I say? Mum is happy.

My mother has been at Palmersdene since October 2024. She has settled in well now, and has very high praise for the staff and care she is receiving. The food and care is first class. The staff are very friendly and helpful.

I've lived here for over two years I love the staff. Bit I like my independence so I do go out a lot visiting friends and family and my lovely friend and sometimes husband. They have a lot of activities going on. If I need help with anything the staff are always there for me.

Lovely friendly, warm and welcoming atmosphere. Made my mother feel right at home and settled. Staff always go the extra mile to make my mother feel safe and looked after.

The staff are really lovely. Very helpful and are fantastic with the residents, my mother is really happy and content here.

Home is well lead staff always approachable always on hand to answer questions or concerns care provided excellent especially as mother recently unwell they were quick to arrange DR visit and have her checked out. There are always activities on going and food is served and prepared like a restaurant would definitely recommend this home.

Since my dad has moved into the home, he is a changed person. This gives the whole family peace of mind. All management and staff are excellent, showing patience and staff are excellent, showing patience and understanding always greeting with a smile, nothing a bother. Care given, food, cleanliness and laundry needs at the highest standards. Rooms are warm and comfortable. Special occasions, theme days, activities and days out catered to everyone's abilities and needs.

My whole family could not be happier with my dad's care at Palmersdene. It was a very difficult decision for us to make to place dad in residential care but the compassion, attentiveness and professionalism of the staff have turned the process into something we wish we had done sooner as dad now has the quality of life he truly deserves thanks to Palmersdene.